I hired him many years ago to move my grandfather clock when I bought my home. I didn't want to risk any damage and wanted an expert. He did a superb job. I've had him out a few times since for maintenance. I just got off the phone with him today. I cranked up the weights too far and hit the stop, and the clock ceased to function. It's been broken for months, just haven't gotten around to calling him. I called today and left a message. He returned my call within a couple hours, and walked me through a fix over the phone. Explained everything in great detail; he's VERY knowledgeable about his craft.
I would have been perfectly content to spend $100+ on a home visit for him to fix this issue, yet he instead spent 15 minutes with me to walk me through it over the phone. A true gentleman :)
Yes, his schedule can be long as other reviewers have mentioned. I made an appointment for a regular maintenance while I had him on the phone. Today is Dec 16th and his first slot was February. But you know... that's fine. It's a clock, not heart surgery hehe. Waiting a few months is fine, and worth it for service by a man of his caliber and expertise.
PS - I have no idea why it said I'm from San Francisco, lol. But to be clear, I am not a "lost Yelper" clicking the wrong company. I do mean Ye Olde Clock Shoppe in New Freedom, PA :) read more