Dropped off a grandfather clock. The owner said it would be ready in 3 months and approx $300. 6…read moremonths later it's finally ready and go to pick it up and it's $500. Horrible. I understand estimates are estimates but that estimate is off by 66% on cost and 100% on time. DO NOT GO HERE UNLESS YOU UNDERSTAND THEY'LL CHARGE YOU DRASTICALLY MORE THAN THEY QUOTE TO PICK IT UP YOUR CLOCK.

Dropped off two clocks to get evaluated. Clerk stated it would cost ten dollars per clock for…read moreevaluation. Clerk called and stated each clock needed bushings, oil, and a good cleaning and EACH clock would cost $375.00 a piece to repair. WOW! I picked up both clocks and took them to Ye Olde Clock Shoppe right down the street. The owner Jeff stated one clock was running fine needed a little oil and that was it. The other clock needed some oil, an adjustment and a good cleaning. Jeff stated he would charge me $100.00 to fix both clocks and that the bushings were fine nothing wrong with them at all! ( Jeff said if its not broken why fix it?) DO NOT go to Payne & Campbell a total rip off! They need to be reported to the B.B.B.

I recently had a wall clock repaired (cleaned, oiled, and a spring replacement). The repair was…read morecompleted earlier than expected, and for exactly the price quoted. A very professional service, with no additional charge for at home pickup or delivery of the clock (which was a relatively easy to manage wall clock). I really appreciate the prompt and professional service to a clock with quite a few fond memories attached to it.

Mid-Atlantic did a PHENOMENAL job procuring and refurbishing a Russian watch for me. Their…read morecommunication during the process was top notch and their pricing was very fair. An excellent example of what customer service should be. Would recommend them to anyone.

From the owner: We specialize in antique and vintage watches and clocks. All our members are classically trained…read more Give us a call, text, or a message through our website!

Based on other reviews, it seems we may have just caught this place on a bad day. We stopped in on…read morea Sunday on our way home from New York City because I was looking for some specific items. Unfortunately, the experience was disappointing. The young man working in the store seemed about as disinterested in helping us as possible--more focused on playing his video games than assisting customers as we browsed. Overall, it wasn't what I had hoped for. That said, based on all the positive reviews, I'd probably give it one more try during the week when I believe the owner is there. But I can say for sure--I won't be stopping in again on a Sunday.

Professional, prompt and excellent service from Terry and Audrey. Terry came out and looked at my…read more40 year young grandfather clock to diagnose what was necessary to repair the clock and we had a nice chat while he fixed it immediately. I highly recommend Clocks on Time.

Maryland Clock and Watch Repair is THE best team to repair your clock. In our case, we had an…read moreantique grandfather clock we were gifted from a dear friend in Germany during our time living there. It had recently stopped working and after a quick on-line search, we selected Maryland Clock and Watch Repair. Nick came to our home the very next day and repaired and cleaned our clock in under an hour. Nick is well versed in not only clock repair, but the history of clocks and their makers. In fact, he informed us that our clock was a Gustav Becker...a first heard for us! Nick will now be our "clock guy.". Thank you, Nick, for your professional and friendly service.

I paid $3200.00 to Maryland Clock and Watch for my antique non-running Herschede grandfathers clock…read moremovement to be overhauled. This clock was handed down to me from my grandfather. Its quite special to me. MC&W had my clock movement for about 10 months. I knew up front that it would take some time. Now back in my possession since Dec 22, 2020, how can this movement still have issues? The moon phase still does not work. I was assured it would after the overhaul. The chimes sound terrible due the hammers and tubes being out of alignment. I will say, it does maintain excellent time which is great, but that is 1/3 of the mechanical function of this clock, and to me 1/3 of the amount I had paid. Also, I did not get pictures sent to me during the overhaul process that I had been promised. When I brought this up I was then told I would get a comprehensive package including pictures with the return of the clock movement. Well, I received an invoice, "warranty" information and clock setting instructions. I haven't any proof that my movement was disassembled and overhauled. No pictures, no detailed information of what exactly what was replaced, cleaned or adjusted for $3200. I have been told more than once I will get a call and an appointment will be made to come out and look at my clock. To this day 4/04/21, no follow up appointment has been made to correct my clock issues. At this point, I have lost all faith in Maryland Clock & Watch. I will go elsewhere for the remaining repairs. I no longer feel as though they are a competent repair shop. FYI - Below is a more detailed description of the issues The moon phase dial will not move. I was assured this would be working. It should rotate to indicate when there will be a full moon. Strings - It doesn't make sense to me why the strings that pull the hammers and the strings that hang the tubes were replaced at my house and not at the shop? Obviously the movement was not tested properly before hand. Well over an hour was spent installing the strings for the hammers and the tubes at my house. Not all five strings, but four of the five strings were replaced by MC&W at my house. I still have one old original string that still remains, three of the new strings installed were provided by MC&W, and the fourth new string also installed by MC&W was "sewing thread"! Yes that's right, my "sewing thread". I was wondering why I was ask for string or thread? This is certainly not correct. The tone and volume of the chimes is not correct, one in particular is hard to hear the striking of the tube. After my inspection I see the hammers are not in proper alignment. Some hammers are resting against tubes, they should not do that. Also some of the hammers strike the sides of tubes and the top edges of the tubes, and again they should not do that. The tubes also are not in alignment to each other which compounds the problem. The tubes do not hang from the hooks at equal lengths. All off this should have already been done, inspected and tested. This is what makes me think that MC&W had someone else service the movement. Who really did the work I wonder? Lastly, any clock that operates with pendulum must be balanced. It is necessary so the clock is "in beat". My clock was never balanced. It was moved into the corner and left that way. It was gaining one minute a day. For weeks I was trying to adjust the speed of an unbalanced clock. I did end up balancing the clock, and now it keeps excellent time. I don't believe there is a clock or watchmaker on the premises at this time. I should have done a better job of seeking out a trained clock maker.

Very professional, friendly and great service. Was greeted outside as I could not find my way to…read morethe location. I found that to be extra nice and helpful. Customer service overall

I have a treasured antique wall clock that needed some help. Atlantic clock kept it for about 2-3…read moreweeks. Then they called me to pick it up. It worked beaufully for over a year until another problem arose. Of course, I took it back to Atlantic whom I trust to do a good job, charge me a fair price, and return my clock within a reasonable time. Antique clocks are not always easy to repair and there are not many places that can do it, but this place can, and does.

Chad. managed to free up the weights in my grandfather clock, that my son made as a senior in high…read moreschool. Clock is now keeping time again, chimes not working but, I am happy with what I have. Would recomend Chad . Very fortunate that I found him.

Have you ever had a need to repair something that was very special and immediately felt at ease…read morewith a stranger who would do the work? That's how I felt when I met Curt Lefferts. As soon as I walked into his shop, I knew I was in the right place! His knowledge, his candor, his attention to detail all worked to make me feel comfortable. He identified the problem with our clock immediately, and lovingly adjusted and oiled it and sent me off with instructions on how to hang it. He then followed up the next day to see how the clock was ticking! I couldn't be happier with his service. On top of that, he's a darn nice guy. This man knows clocks. This man loves clocks. Let him love on yours! And wait 'till you see his shop! Five stars hands-down.