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    YaYa’s Sweets

    5.0 (5 reviews)

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    3 years ago

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    Can't stress enough how awesome the cake came out for my little girls bday party. If I can give…read moremore than 5 stars, I would. The cake was perfectly executed and delicious, too.

    I'm really disappointed with my experience with Suzie Q's Bakery. I reached out to place a cookie…read moreorder and I confirmed my preference after being given pricing and options. From my perspective, everything was set and moving forward. Fast forward to the week of my event, I followed up to confirm pickup--only to be told there was no order because they "never received my reply." I understand that technical issues can happen, but this left me scrambling last minute to find an alternative for an event I had been planning. While I did receive an apology, I was also told it's "unrealistic" to follow up with customers who don't respond. Unfortunately, in situations like this--especially when it involves custom orders and time-sensitive events--some sort of confirmation system or follow-up would go a long way in preventing exactly this kind of issue. Not to mention I only ordered a dozen of cookies and was still not accommodated after showing I did respond well in advance. Overall, this experience was frustrating and stressful. I can't speak to the quality of the cookies, but from a customer service and communication standpoint, this was very disappointing.

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    Tasteful Cakes made our wedding cake 3 years ago (included with the venue package) and I decided to…read moresurprise my husband with a smaller version for our wedding anniversary this month. We absolutely LOVE the white satin vanilla cake with strawberry mousse. It's not too sweet and honestly one of the best cakes we've ever had. Communicated with staff via email and the exchange was delightful. They recommended two options for a smaller version of our original wedding cake and even accommodated a last-minute time change for pickup. Everyone who works there is so on-top of helping anyone in store it was very sweet. There's a reason why this small business has been around for decades! We can't wait for the next milestone we get to celebrate with a cake from Tasteful Cakes.

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    The cake was wonderful! It was my first time ordering from Kymoto Co and it became the highlight of…read moremy father's 60th birthday. We were all sad to cut the cake because it was so beautiful! The taste was really good as well. Thank you once again!

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