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Yasmin Zamorano, DPM

5.0 (1 review)

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14 years ago

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PerfectFeetCare Podiatry Centers

PerfectFeetCare Podiatry Centers

3.0(6 reviews)
1.6 mi

Dr Cala is very nice, the staff is whatever. But the way he runs his office is horrible the waits…read moreare close to 2 hours sometimes and not enough seats for the people he books

I don't have the expertise to judge whether the doctors at PerfectFeet are good at their craft…read more ***But as a businessperson, I can say with confidence that their business practices fall somewhere between slipshod and unethical.*** PerfectFeet has typical and annoying "doctors' office habits" such as keeping you waiting with no apology (once, I waited two hours for a five-minute appointment). Whatever. But what convinced me to write this review and warn others was the fact that they recommended I get my orthotics (purchased previously with another out of state provider) refurbished through a subcontractor of theirs. One pair went well, though I was made to wait more than *two months* to receive it back (PerfectFeet had estimated 2-3 weeks). I then gave them two other pairs to be refurbished (PerfectFeet handled receiving the orthotics and the payment), and waited another three months (again, Dr. Cala had estimated 2-3 weeks). I was required to pick them up - only to discover (I had not been warned) that the orthotics not only hadn't been redone, they had been torn apart and destroyed by the subcontractor and were no longer usable. When I complained to Dr. Cala that they were unusable (I had originally purchased the orthotics for $750 apiece), he shrugged and said that because it was a subcontractor, there was nothing they could do beyond refund the $300 fee for refurbishment. But they didn't make that easy, either! PerfectFeet declared that they could not reverse the charge on the credit card and they would have to write me a check - but only one person in the office could do it and they were not available. I requested the check on multiple other occasions over a period of two months, during which time they claimed the check had been mailed (it never arrived). Finally, I got my money back only because I issued a claim with my credit card provider. The level of indifference to customer experience is frankly offensive to me and I hope others will be forewarned and avoid PerfectFeet, which either chooses not to care about its level of service or purposely attempts to wring extra money out of their unwitting customers by attempting to make our lives so hard it's not worth bothering to dispute. Stay away!

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PerfectFeetCare Podiatry Centers
PerfectFeetCare Podiatry Centers
PerfectFeetCare Podiatry Centers

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Yasmin Zamorano, DPM - podiatrists - Updated May 2026

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