I have been going to her for 4 years she did good work on the hair , however recently she had to…read morecancel my appointments one in April , one in may for my birthday and another in June. After the third cancellation in June she advised that I find to someone else. I asked for a referral and she said no one in the same location could take new clients however when I tried on my own multiple people were willing to do my hair. This led me to believe that she just didn't want me as a client all together.

I just moved to the New Caney/Kingwood area from Dallas. My good friend did my hair for 8 years in…read moreDallas, I was very nervous for someone else to touch my locks. I found Catherine on Yelp, called her, left a message, she called me back and squeezed me in. She sent me a reminder text the day before my appointment. I went in the salon as a platinum blonde with few low lights. I showed Catherine pictures of myself from a few years ago. I wanted more low lights and a subtle bob cut. Not only did she nail the cut and color, but she made me feel good! (See picture for her stellar work). I've recently gone through a personal crisis, so I needed a pick me up. Not only did Catherine make me feel pretty, she shared some of her personal life, as she empathized with me. That meant the world to me to have one-on-one time & girl chat. Before leaving, she insisted I contact her if I had any questions about Kingwood living, shopping or the area in general....knowing I don't have many friends here yet. Not only did Catherine do her job, she excelled on a personable, outgoing, friendly level!!! I'm so thankful I didn't have to go through 5 stylists to land in Catherine's chair!

My experience with this salon was truly heartbreaking and extremely disappointing…read more I came in asking for an all over highlight. Not a huge fan of the baby light technique so I asked for chunky-er pieces. I've never had issues in the past as I've had money pieces, etc. I was under NO impression that it was a "color correction" or that it needed a multi step process. I know little about color so I followed who I thought was the "expert" For almost $400, I received a five hour gruesome appointment, two hours which I was stuffed at the wash bowl and when I went to the bathroom I saw my hair was actually orange, where my stylist told me "it's not done yet". I'll post photos, but the after was not at all what I was wanting. The salon light was super deceiving and I was trying to be nice and respectful so I even shared a filtered photo to make my stylist feel better. After I washed it I was absolutely horrified. I genuinely don't think my hair had ever looked so bad. It had a weird yellow tint with a little green and there was patches EVERYWHERE. It looked rushed and honestly like I tried to do it at home. After trying to be nice, I went to the owner to fix it. After an in depth conversation, we agreed on a darker color to blend the yellow on top. After I drove (almost an hour there and back - spent a whole tank of premium gas on this experience) and getting dirty looks from the other stylist on the way to my second appointment, it looked the same if not worse and more washed out after. And I paid almost $400. After missing one of my good friends birthday on a Saturday after crying all day about how bad my hair was, I reached out to the owner politely asking to fix it. She refused unless I paid for MORE bleach and then ghosted me. No refund, no nothing. Now I have to pay even MORE for a color correction after my hair has been completely ruined. I really tried to be as nice and respectful because I completely understand that things happen, but I was beyond screwed over on multiple levels. I would highly recommend against this salon and will be sharing my experience within my circle.

Emily has been doing my hair for YEARS. I've followed her as she's progressed through her career…read more She's top notch with color, cuts, extensions, everything. Her salon is beautiful and staff friendly. I highly recommend ERA Beauty Lounge

I have never felt so good and received so many compliments. I went in with frizzy, straight dead…read morehair and came out with fresh, soft curls for days. Amber James was great at learning my hair and what it needed from the start. She focuses on what your looking for and gives so many great tips and tricks on how to get the results you want. Can't wait to come back in a few weeks!

I thought long before writing this review. If I was to rate my stylist alone without establishment…read moreshe would get 5 stars. But that's not the case. I LOVED my hair cut and the stylist. No problem there. BUT the same can't be said about the front people. They were awful! After my stylist was done she told me she was putting something away and would meet me at the front. I gathered my stuff and headed to front desk, I approached the desk and said hello. I got RUDE stares and one of them a middle age lady looked at the other girl and mocked me and said "hiiii?! She came out of nowhere" not once did she speak to me, she just walked away. I was taken back. I politely stated who my service was with and that I was ready to check out. Once my stylist came up she was able to get the other girl to check me out. I still paid my service, tipped my stylist because I was happy with her service just completely disappointed and disturbed by the front desk. I went back on here and saw some other clients have stated the same issue.

I tried several months ago when the salon first opened to make an appointment, but the girl working…read morethe front desk was snooty and rude, so I changed my mind. However, this spa has EVERYTHING I needed all in one place, so I decided to try again. I am glad I did, as yesterday I had a great experience. First of all, the person at the front desk (Ashley, maybe?) was very friendly when I called and when I arrived. I scheduled some waxing and hydra facial with Emily. Emily is AHMAZING, and I will return for a regular facial soon. I appreciate her knowledge of the products, and she tells you everything she is doing. Plus, she was very sweet, but not too talkative (I hate small talk and like to RELAX at the salon). Bailey gave me a haircut. As far as technique, it was ok. I wouldn't say I have found The One (I have been shopping for a regular stylist for 3 years since my long term hair stylist chose to be a stay at home mom). Overall I liked that Bailey was quiet and the end result was great. I would go back to her for a trim, but I will keep looking for my forever stylist. Which probably won't be at Salon M since there are only 3 stylists here. I liked the August discount for teachers, but according to the flyer, I should have gotten $15 off both facial abs haircut services. Ashley only gave me one discount, which is a bummer. I do like their rewards points program!!! That is a cool incentive to get you to return. You earn $1 for every $50 you spend.

Had a massage with Emily yesterday and it was one of the best if not the best I've ever had. She…read morewalked me through each step and why and the products she used were luxurious.

Mary was able to fit me in on short notice yesterday and I was very pleased with the service. The…read moreshop is clean & the prices are posted at each seat. Give it a try!

Mary Kennedy has done shampoo and blowouts for me many times and I have loved the look of my hair…read more every time.

I loved my haircut by Yahaina. The customer service was phenomenal. I left the salon having the…read moremost gorgeous haircut and style, which is all due to Yahaina's excellent work and skill. I will always return to get my haircut here.

My name is Isabel Gandarillas, and I loved how my stylist cut my hair. I'm so happy with my style…read more Great salon with a very friendly staff!

Toni was my stylist, she is so friendly and she did a wonderful job! She was very careful and…read morestyled my hair just the way I asked! I totally recommend this place. Seems like they have a lot of regular clients! The price is reasonable too! I would definitely come back :)

Edith was amazing! Did bayalage for me and nailed it! Been to snobby salons where they are over…read morepriced, hair shame and act like it's soo complicated. Edith was perfect with no judgment and soo goood at what she does! Can't say enough about how great and reasonable priced this place is!

I have passed by this salon for years. Decided to stop in and was met by sweet gals. Got the best…read morehaircut in YEARS by Edith. Normally I go out of a salon thinking in two weeks it will be fine. Not here, I love my cut! Thanks Carol for getting me in and Edith for an amazing cut. Looking for a new salon, no worries you just found it.

Amazing hairstylist !!! Jimmy is very knowledgeable about hair. I came in looking like hot mess he…read morehad to work so hard to tone it and cut it and color it and now it looks fabulous again thank you so much

I had a wonderful experience at hair by Jimmy! I loved the one on one personal attention and how…read morevery knowledgeable he is with his craft. He listened and gave me an excellent haircut! I just love my hair! He is also so much fun to talk to. I've already told my girlfriends all about this place. If you are looking for a knowledgeable, experienced professional, look no further!