I have been a patient for over 30 years at this practice... I became a patient of Dr Barnes when…read moreshe purchased the practice the first part of 2018. She has little to no charisma and a handshake that I imagine feels like putting your hand in a tightened clamp, however, none of that matters if she is a skilled and sensitive practitioner... Dr Barnes is neither. My first visit with her was an interesting experience to say the least. I left there soaking wet... literally, I had a wet bra that could be wrung out and I was wearing a dental bib. Her assistant had to get a towel to keep drying my face... she said her equipment was not working properly but she made no attempt to rectify the situation or offer me another room or to finish the procedure. The worst however was her lack of willingness and empathy to deal with a documented disability. The previous dentists of the practice... Dr Rod and Dr Pyser were wonderful and I certainly miss them terribly... in over 30 years I never had one bad experience or with the other specialist they referred me to. They always accomadated the few special needs I had. Dr Barnes has one way of doing things... her way. I am no longer a patient of Berkshire Dental Arts because while sitting in her chair, bib on, and a numb lip... she said she could not continue to treat me... she did not call me into her office, she did not ask my thoughts or opinion... she just walked out leaving me in a chair and did not finish the 5the appointment of 5. I would not recommend her to anyone... she is the most unprofessional dentist I have ever had and I'm 63 years old.

best dentist i've seen (anne e. barnes dmd) . she takes her time, ensures all questions are…read moreanswered and performs a thorough review of ones dental history. she's kind, she cares about what she's doing and doesn't rush procedures. dentists have always caused me some level of anxiety, however i feel barnes dmd, allays that discomfort with her calm demeanor and attentive and sensitive approach. highly recommend.

I was in the Berkshires for a week and One of my crowns fell out of my mouth-…read moreI called and I was given appointment the next day. Everyone in the office is so kind and professional I would highly recommend them even though I only had something minor done. If someone takes great pride in something small you know they're going to do a good job when it's something big I would definitely trust them100%!

While visiting Berkshires, I severely cracked a tooth. Based upon other review, I called Dolce…read moreDental. They were caring, compassionate & helpful in squeezing me into to see the dentist. Dr. Faggioli was great. She explained what she was going to do before each step. She was careful to minimize any pain during the extensive procedure. Ended up creating a temporary crown to deal with the tooth break. While being treated, I was impressed overhearing the interaction of Dolce's staff with patients and callers. The same day of my visit, they followed through to forward the clinical notes & xray to my dentist back home. If I lived in this area, I would definitely make Dr. Faggioli & her Dolce Dental my regular dentist.

After instructing the inept office Mgr. about the procedure on filing claims to the insurance Co. ,…read moreas to setting up a review on a rejected claim, they still couldn't manage to get it right. Even after paying half of the rejected amount ( $ 1000. I paid $ 500. ) They proceeded to hire a lawyer and bring me to small claims for the other 500. Getting them to try and initiate a 'peer to peer review' with the insurance Co. They took the 'not our problem' attitude. Getting them to do the little bit they did , after "I" learned from the Ins. Co. how to proceed , was like pulling teeth . What a Guy.

I had a tooth infection and Aspen got me in same day, which is the only good thing about this…read moreplace. The dentist immediately told me I needed my tooth removed and an implant put in. He also told me I needed a new retainer for some reason he did not explain. I was concerned with how quickly he jumped to tooth removal and how fast they had me at a sales desk trying to book everything.The process felt rushed and almost like I was on a conveyer belt to the payment department before I walked in. I made two second opinion appointments with local dentists the following week, and both told me getting my tooth removed was absurd. Each also told me it was ridiculous the dentist at Aspen hadn't cleaned the area around the infected tooth which is step one in any treatment plan. I also went to an orthodontist regarding my retainer, which Aspen said needed replacement despite not even having it at my appointment. They said my retainer was perfectly fine and there were no issues with it whatsoever. I'm now under the care of another dentist who says tooth removal is a last resort and does not believe I'm every going to get there. My advice is to: 1. Make sure you do have a local dentist so you do not need the services of Aspen. 2. If you do go to Aspen in an emergency and they suggest something serious, get a second opinion.

You guys are awesome!! Thanks for getting me in early. See you in 2 weeks for round 2read more

This office has been in chaos for months and the scheduler has come across as hostile and rude…read more Issues with staffing have caused multiple cancellations or changes to appointments, including changes that were made and then communicated to me after the fact. Phone calls with the scheduler have been unpleasant and hostile. I cancelled my last appointment and will not be returning.

Absolutely terrible customer service. I had three appointments scheduled and all three were…read morecancelled without any notification. I drove an hour and a half to this office only for them to tell me they cancelled the appointment, claiming that they called me. I pulled up my call logs and had received no calls from them. The hygensit who helped me was fantastic, and the only reason I went back after the first experience.

Just finished my first complete implant procedure with Dr. Schmidt. All done. Perfect!!! Ready for…read morethe new tooth. This whole experience with Dr. Schmidt was excellent!! Better than I could possibly hope for. My previous five implants with different doctors were a mixed bag. Painful, unsuccessful and expensive. Not with Dr. Schmidt!! Fast, painless and 100% successful. Ellis Dental Clinic in Schenectady, NY quoted a price of $8,000 for this front tooth implant. Dr. Schmidt charged $2,600. A bargain and such a professional procedure. I have two more implants needed and I will be contacting Dr. Schmidt for them.

Today I went to Carver family Dentistry for my hygiene visit. First I'd like to say that I just…read morelove this practice. It is friendly, everyone is always improving their knowledge, and there is a wealth of holistic information available from the doctor and the staff. When I left today, I said to Kelly the receptionist, I am one of very few people who can say that when I go to the dentist I have a good time. But I always do Carver family Dentistry. The work level is superb and the staff is extremely personable and helpful. It's a skilled and comfortable practice.

I have an innate fear of dentists because of all of the witch doctors that I had to use due to…read moreinsurance. Before we bought in the area, we were visiting our daughter when a cap that was installed by one of the witch doctors came out on the plane. Dr Carver is my daughter's dentist & she called explaining my emergency to the doctor. She had me come in right away & she made the repair (the right way, I haven't had a problem with it since). I was impressed by her chairside manner & how quickly she made the repair. We moved into the area shortly after that (from fla, yeah I know but we moved to be near our grandkids after retiring). Dr Carver has been my dentist since we moved up & I can't say enough about her manner & how professional her staff is. I haven't always taken the best care of my teeth (shame on me) & my fear of dentists (wouldn't go unless I absolutely had to) left my mouth in poor health. She has never been judgmental & my mouth is the best it's been since my early teens.

My grandson is in Camp in the Berkshires. Suffered a traumatic injury to his mouth two front teeth…read morewere hanging out. Walked into the office and was treated with the most compassionate and Professional Care I could ever expect. Doctor Laura and her staff went over the edge to help. I felt like I knew them for a hundred years. I would highly recommend this office.

If you think getting braces early saves money think again. My son is getting them again at 14 yo…read moreafter a full round of braces from Yarmosky. Spent $5000 before with Yarmosky and now spending $5000+ again elsewhere . If you like Steve leering and hitting on your wife this is the place for you. No sympathy for child's pain and misleading information on recovery and surgery. If you need assistance for poking wires in the cheek they will gladly address that after the weekend or when available. I had to buy a kit for trimming wires due to the Friday appointments that left my child in pain for the weekend. Go elsewhere!

I've been going to Dr. Gotterer 10+ years. Mary the Hygenist is wonderful along with the Doctor…read moreand most of his staff. I recently stopped going because I can no longer tolerate one his staff member. This person is superficial-behaves as if she's doing YOU a favor. It's unfortunate because I truly have enjoyed going to Dr. Gotterer, Mary, Jen, and Heidi.