I was in the Berkshires for a week and One of my crowns fell out of my mouth-…read moreI called and I was given appointment the next day. Everyone in the office is so kind and professional I would highly recommend them even though I only had something minor done. If someone takes great pride in something small you know they're going to do a good job when it's something big I would definitely trust them100%!

While visiting Berkshires, I severely cracked a tooth. Based upon other review, I called Dolce…read moreDental. They were caring, compassionate & helpful in squeezing me into to see the dentist. Dr. Faggioli was great. She explained what she was going to do before each step. She was careful to minimize any pain during the extensive procedure. Ended up creating a temporary crown to deal with the tooth break. While being treated, I was impressed overhearing the interaction of Dolce's staff with patients and callers. The same day of my visit, they followed through to forward the clinical notes & xray to my dentist back home. If I lived in this area, I would definitely make Dr. Faggioli & her Dolce Dental my regular dentist.

Great team of folks here beat dental experience I've ever had. Not that i have had many lol but…read morethey were awesome.

Careless hygienist who caused unnecessary pain during cleaning including excruciating nerve pain…read morewith tool between teeth did not heed my request to be more gentle when I stopped her the first time. She continued in her roughneck fashion until I stopped her again, describing the pain she'd caused and left mid cleaning, holding my mouth in pain. Previously, I'd had my teeth cleaned twice a year for three years by their other hygienists with no problem. I will not go back to this office, nor do I recommend it. Additionally, their dentists are frequently replaced which is never a good sign. The current new assistant DDS is in office only on Mondays now. Receptionists don't last long either. BTW the practice photo (web stock pic?) is out of date, those guys aren't here anymore, if they ever were.

I have been a patient for over 30 years at this practice... I became a patient of Dr Barnes when…read moreshe purchased the practice the first part of 2018. She has little to no charisma and a handshake that I imagine feels like putting your hand in a tightened clamp, however, none of that matters if she is a skilled and sensitive practitioner... Dr Barnes is neither. My first visit with her was an interesting experience to say the least. I left there soaking wet... literally, I had a wet bra that could be wrung out and I was wearing a dental bib. Her assistant had to get a towel to keep drying my face... she said her equipment was not working properly but she made no attempt to rectify the situation or offer me another room or to finish the procedure. The worst however was her lack of willingness and empathy to deal with a documented disability. The previous dentists of the practice... Dr Rod and Dr Pyser were wonderful and I certainly miss them terribly... in over 30 years I never had one bad experience or with the other specialist they referred me to. They always accomadated the few special needs I had. Dr Barnes has one way of doing things... her way. I am no longer a patient of Berkshire Dental Arts because while sitting in her chair, bib on, and a numb lip... she said she could not continue to treat me... she did not call me into her office, she did not ask my thoughts or opinion... she just walked out leaving me in a chair and did not finish the 5the appointment of 5. I would not recommend her to anyone... she is the most unprofessional dentist I have ever had and I'm 63 years old.

best dentist i've seen (anne e. barnes dmd) . she takes her time, ensures all questions are…read moreanswered and performs a thorough review of ones dental history. she's kind, she cares about what she's doing and doesn't rush procedures. dentists have always caused me some level of anxiety, however i feel barnes dmd, allays that discomfort with her calm demeanor and attentive and sensitive approach. highly recommend.

Dr. Goldstein (Gene-O to some) is the bomb. I've been going to him since I moved to the area around…read more2000. Now I live in Cummington still make the almost hour drive to go back for checkups and any work needed. Julie is my hygienist and she never leaves a speck on my teeth when she cleans. The whole group is great. Taking the time to write this review today thank them for fiting me in when during the cleaning and old filling fell out. Send me away with an appointments in the future they took care of it during what I am sure it was their lunch hour.

Saw Dr. Kim for about 4 minutes. Made 2nd appt for new associate. Saw her for less than 4 minutes,…read morethey billed insurance heavily. I asked for explanation, they sent registered letter canceling me from their practice. Maybe because I've requested audit from insurance company.... I say find another dentist. Somethings not right here.

Myself and multiple family members have had service here. They do a good job. The Dr will call and…read morecheck in on you that evening.

The receptionist that sits be the plastic barrier is so loud when speaking on the phone. its…read moreunsettling in an already unsettleing situation. As I wait for my Mom who was getting an extraction, I heard every single phone call she received including medical histories of patients on the phone. She should be in another room answering the phone. it's absolutely annoying and disrespectful to the patients waiting in the waiting area. I sat for 1.5 hours waiting and it never subsided . She was loud the entire time on the phone . I have worked in the medical industry and this is unacceptable. I heard stuff I should not be hearing as she spoke with people on the phone.

Although one of the front desk ladies was a little curt, the x-ray tech and the dentist, Dr. Sohi,…read morewere wonderful. I went in and the dentist actually advised against an expensive procedure I had been worrying about! She was very considerate and offered several options, and said the choice didn't have to be made immediately, which I appreciated.

The dentist and the two girls that work the front are amazing! THE MAN WHO WORKS THE FRONT IS…read moreEXTREMELY UNPROFESSIONAL AND RUDE. You can absolutely tell you are not a priority! If it takes too long help hes over it. He will give you some bullshit response to shut you up. You can tell he doesn't care to work to the point where i'm ready to go elsewhere, rather than deal with him, he also pushed my dentist appointment out just because he can, when I became frustrated that he told me. My insurance had been terminated. Mind You I knew it wasn't. I had accidentally gave him my medical insurance that he insisted he called. If he truly called he would know, it wasn't canceled!!!! It was a medical card!!!! instead of trying to convince me that it was terminated And I needed to figure it out. If this was one time I understand everybody has a bad day. This has now been on multiple occasions.And you can just hear his voice dripping with the sarcasm.I'm not about it.One bad apple will take down the whole bunch! I think he should probably find a new job probably Not in customer service.If he can't handle doing what he needs to do.

Dr. Reid is great to work with! I went in after losing a tooth filling. We just left a bad dental…read moreoffice, so it was great to meet someone who knew what they were doing. He quickly remedied the problem and I am now pain free! Recommend Sugarloaf Dental for anyone in the area looking for a great dentist!

The technology here will blow your mind! I was in and out in two hours yesterday with a new crown!…read moreWho does that? Here's the details: I had a cavity under an old existing crown. Using a strange looking camera on a probe to "paint" my teeth, Dr. Jared Reid stitched a perfect 3D picture of both the upper and lower teeth. This took many minutes but you get to see a 3D color rendering of your teeth after. As it turns out, the photo is an absolutely accurate rendering and the measurements for your new crown will be made from it automatically by the dedicated computer. Dr. Reid cut the existing crown in half and then removed it. The stuff that you expect happened next ... he used high speed drills to remove the decay from the remaining healthy tooth. Just like as if you were about to get a filling. That was the only familiar part of this. After the decay was completely removed more pictures from the fabulous "wand-camera." This time it recorded the surface where the crown would be seated. That's when we got into really high tech land! Using those scans of my teeth, the computer models a 3D crown that will on the outside, match the old crown and on the inside fit exactly on the remaining healthy tooth. Once rendered, he sends the computer file to their in house CNC router. It is a wonder to behold. A piece of porcelain about 1 cm square is held by metal post and it turns as well as going up and down while being "attacked" on two sides by two, high speed, water cooled diamond bits. It took about ten minutes and out pops this perfect porcelain crown that just needed to be cemented in. Perfect! This is long but a few more lines here. What didn't happen! No mouth full of plaster-like gunk for many minutes to make an impression of your mouth. No temporary crown while you wait for the "real" one to come in in about two weeks. No wait! Also, one shot of novocaine only and it was totally pain free. Plus Jared is just a great guy. If you are looking for a dentist, I can't recommend Sugarloaf Dental in any higher.

WOW!! I love the people here! Ana did a fantastic job cleaning my teeth today. They have modern…read moretechnology and cleaning/scanning equipment. Very personable. Nice music to listen to as well. Dr Collura and his Staff are FIVE STARS!!!

While the dentist and hygienist were amazing the front desk woman is horrible. At first I wrote it…read moreoff as she's having a bad day but by the third gist over the span of 3 months I'm not as forgiving. She speaks to you like you are a piece of garbage. Her tone is always rude. Rolls her eyes visibly with any question you might have. I've worked clerical jobs and never ever would I treat someone like they are trash or like a complete waste of time. Some people are already nervous going to a dentist and this is the first person you have to speak to going in?! It's insane that she even has this job. Never have I ever felt so disrespected just checking in for an appointment. Then when you leave there she is again ready to make you feel like the biggest inconvenience of her whole day when you go to leave. Great dentist but for the sake of this business lose your younger front desk lady. The older one sitting father back is a gem but my god. We found a new dentist and it was completely because of the disrespect we got from the receptionist. If I was mentally unstable she is what could push someone over the edge.