I'm seldom disappointed by Yankee Candle. Quality customer service should be consistent and this chain store never (ever) disappoints me. The attentive and friendly customer service is nonstop. Whether I am in my hometown NYC, Queens Mall, or Deptford Township, New Jersey....I am greeted when I walk thru the door, advised of the latest sales, offered a cart for browsing, and offered coupons for future use at check out!
Who does that? Yankee Candle does just that...every time. That's great customer care training.
Of course I bought over priced candles that smell like love and Christmas cookies that were on clearance, but this is my happy place and these candles last for days.
I love it here. read more