This has been the worst experience I've ever had with a medical clinic…read more The customer service is extremely poor and unprofessional. The front desk staff and management appear disorganized, and basic communication is severely lacking. I experienced confusion, delays, and a complete lack of accountability. Patients deserve respect and clear communication, especially when it comes to their health. Unfortunately, that standard was not met here. I would not recommend this clinic to others.

Worst customer service ever. All they are is a money grab. Can't do referrals without appt even…read moreafter their own dermatologist says referral needed.

It started out good with Dr. Khandar. He ran a few tests, wanted to run another. The problem for me…read morewas that I am not getting enough consultation about certain things. I ask questions about certain things, and was referred to other medical professionals. The other medical professionals are referring me to him. I brought this up and it was not received well. As a frustrated patient, I expected empathy, which is what I did not receive. As a patient, you must advocate for yourselves, at all times. If you don't ask, you will not know....

Dr. Khandhar took the time to explain everything thoroughly, with no rushed appointments and no…read moreconfusing medical terms. Just clear, compassionate care. He walked me through my diagnosis step by step, patiently answered my questions, and made sure I fully understood my treatment options. I felt truly cared for. I highly recommend him!

Dr. Yeh is carrying and understanding and is very helpful to my conditions . I trust his judgement…read moreand decisions for me.

Dr Yeh is great. Our primary care kept adding heart medications and the problem was not resolving…read more Dr Yeh adjusted the medications and everything is fine

I have been a patient of Dr. Shah's for many years. been there for me whether it's been on the…read moreweekends where I've had to make emergency calls whether it's For kidney stones and urinary any type of situation where I've been in the hospital he has always been there. For many medical emergencies, I've always been able to get in touch with him and he's very kind about everything. During he was always there and still there for me. It is so well appreciated. I'm currently seeing Shah and his wife Dr Bharati Shah, who is very kind and considerate and patient. You always feel like they are really listening to you. And that's a great attribute to both doctors.

I saw Dr. Shah, after seeing no less than a half dozen other doctors over the years, for…read moreHypothyroidism. After COVID my thyroid gland went nuts - I experienced a lot "more" .. hair loss, insomnia, fatigue, muscle weakness and loss, extreme sensitivity to cold, numbness in a few fingers and toes, a hoarse voice, anxiety, no libido, and excessively dry skin, to name a few issues. Doctor Shah spent 1.5 hours with me on my first office visit, treated me as an individual (not an age), and listened attentively to the pain, suffering, and frustration I was going thru. He reviewed all the medical records I brought with me, and requested a panel of other lab work, along with a couple thyroid tests I never heard of before. Nine months later almost to the day, I am sleeping better, I awake each morning lighter and happier, my hair loss has stopped, I am back at the gym able to workout, and my hoarse voice is gone. Since the first visit, I have had 2 additional teledoc calls with Dr. Shah. He always ends by saying: "Don't hesitate to call me - on my cell - if you have any questions or concerns." What doctor do you know who cares about you as a "individual and not a number," gets you the results you are seeking, and provides you direct contact, anytime, via his private line..?!

Since you have multiple locations and your MSO sends out authorizations to patients then you should…read moreindicate which office the patient has an appointment to or at least contact them and tell the patient as a reminder they have an appointment at specified location. I drove in one hours worth of traffic only to find out I was at the wrong location. It took me three months to make the appointment which really pissed me off! I hurried over to the correct location to see the doctor I was assigned too. As for the actual appointment the front desk nurse apologized for the mishap. I was seen by the nurse who was courteous and professional. The doctor I was assigned to was professional and answered all my questions and made me feel at ease as it didn't seem to me he would drag me through a bunch of unnecessary tests like some other specialist. Outside of the mishap I'd recommend this Doctor Yeh.

This entire visit has just been annoying. What's the point of making an appointment if you double…read morebook your patients and end up waiting an extra 45 mins. I left and asked them to call me when they're ready to see me. I came back and I'm still in the office. The doctor saw me for 5 mins and I've been waiting for over an hour. That's ridiculous. Other patients are prioritize before me which is unfair because I have already been here for way too long. They asked me if I want to reschedule and I said no because I know they're already booked for the entire month. My doctor referred me here and I'm not going to drag it on for another month. I'm never coming back.

Come here if you want to waste your time and be treated with disrespect. As all the reviews below…read morestated, staff is extremely rude and disorganized. You'd find better service at any other place.

I've had the most terrible care at this place. There was never any follow through. There was one…read moretime I had an uti was writhing in pain and they didn't get back on my urine culture result until a month later when it went away on its own. Always an hours long wait even with an appointment. I've had different pcps since then and this place is just so shockingly horrible in comparison. Not to mention that she's quite judgmental and rude. There are comments she has made that made me go "what century is this?"

The Doctor was very nice and explained everything clearly. I went to be seen at this cardiologist…read more The office experience went well for my stress test. Jasmine was very nice and helpful thank you so much!

HORRIBLE customer service. Been trying to schedule an appointment with them for the past 3 weeks…read moreand still was unable to do so. I've never experienced such awful and frustrating experience.

EVERYONE I have dealt with during this difficult stressful time in my life has been WONDERFUL!!…read moreEVEYONE has gone above and beyond to help from the doctors to the front office personnel. There was NEVER a time that I didn't feel cared for and important. And I LOVE that EVERYTHING I need to do to fight this disease is ALL IN ONE PLACE! Makes it easier and convenient for the patients. Livia was my first contact and she set the precedent and no one has disappointed or fallen short. My medical oncologist (Dr. Chaudhary) and radiation oncologist (Dr. Gorty) are wonderful and patient doctors taking the time to explain everything to you. My Chemo nurse are AMAZING!! It is truly a work of heart for them . I would definitely recommend this group of oncologist should you ever find yourself or a loved one in need of help to fight this awful disease. Be well and God Bless

I've been coming here for years. My doctor always requests a diagnostic mammogram and for a while…read morewas following up with ultrasounds. This is the only location that offers those within Pomona Valley Medical Center. Which essentially means the radiologist looks at it immediately and provides you with the results right there. It's about as good of experience as you can get when it comes to that exam lol. The security staff, reception, and all the staff are all pleasant and helpful. They offer nice changing rooms and lockers to prep for the exam, and the entire process is usually pretty quick. Personally, I appreciate getting the official results quickly. It is also always followed up with official results from my doctor as well as a letter in the mail.

I have accompanied both of my parents to numerous medical appointments throughout my life, often…read moreserving as their English translator from a very young age. In my experience, this practice is truly a rare gem. The communication, responsiveness, follow-up, and overall professionalism have been exceptional. Dr. Shin consistently treats my parents with the utmost respect and genuine kindness. The care provided feels personal and compassionate, making patients feel like family rather than just another appointment or transaction. I highly recommend this practice to anyone seeking a trusted family physician. Appointments are efficiently managed, wait times are minimal, and the staff and doctor take the time to listen without making you feel rushed.

Dr.Shin and their staffs are all professional and everytime I visit the office I feel…read morecomfortable.no need to wait like 1 or 2 hours like other Dr's office. Dr.Shin spend decent time to listen to patients. I highly recommend