I had not been to a Dentist in several years! Doctor Bennett Packard is who I was seen by and…read morebetween he and his assistant I felt well taken care they both were very attentive and informative as to what was taking place. Everyone from the moment I walked in was kind. I would strongly recommend Doctor Bennett Packard and his assistant you would not be disappointed! Thank you Doctor B. Packard.

They take fabulous care of my teen and continue to educate him on better oral care without making…read morehim feel bad about not doing it perfectly (except the part where he was wasting all the floss I bought him because he wasn't sure he was using it right) now his flossing game is improved. They get you in and out of your appointments very quickly.

I've experienced appointments with both dentists & both of them are very professional & empathetic…read moretoward each of my children. Not once did I sense any condescension from either of them, which I've noticed is common in the dental field. The front desk & dental assisting staff are awesome. Very personable, welcoming & warm in their demeanor. It's always easy to book appointments with them. We've come into the office before COVID and it was very lively. Perfect for little ones & lots to be entertained by, including a large fish tank in the waiting room. Everything looked clean, organized & new. This last visit was obviously amidst the pandemic & they were very good about booking patients in a way where social distance is no problem & theres minimal exposure to everyone. I will continue to bring my children here.

Dr Amy and Dr Neil have always taken such great care of our boys, going above and beyond to get…read morewhat needs to be done done.

Never have I ever experienced such unprofessional customer service until today. Normally I'm…read morechecked in super fast and acknowledge as soon as I walk in but today I had a rude blonde girl who didn't even see me standing waiting to be checked in, but she clearly saw me walk in and stand in line. She didn't make eye contact or make my presence known, she kept her head lowered and acted as if I wasn't there. 5 minutes go by and another girl next who was busy assisting a family had to tell her to help me. The whole time this girl had a bad attitude. Worst part is, turns out she forgot to mark my kids in. We were there waiting for an hour while others names were being called back. Luckily they were able to still see us, thanks to the nice girl next to the rude receptionist who was able to put us back in.

Im sad that the only place that accepted my medical ended up being the worst place to go. I paid…read morefor my insurance and paid for my initial immediate dentures that never fit correctly and I mean they didnt fit and the next denturist to see them said they were garbage and would have an acrylic pair made. Second pair have been an issue since day one they dont listen to you at all. I went for a second opinion to be told they were not fitting properly and to go back to who made them to get another pair made. So I did and its been 2 months since my molds were made. My dentures have been ready since April 3rd but because they dont have a denturist for the pasco location they have to keep rescheduling me. This is effecting the quality of my life. And this month has been a year dealing with and not having dentures I can use to eat with has caused more unnecessary anxiety. I wont recommend this place to my worst enemy.

Dr D is great, but his reception staff is not. I get confirmation calls the day of saying "we're…read morejust wondering if you're going to make it" after I confirmed via text- and she pronounces my kids simple names incorrectly which is unacceptable. When my son turned 14, I got a call two weeks before his appt saying that he needs to be seen by an adult dentist. That was a year ago and I still can't get him into anyone. Do better.

Jeff is the best dentist I've ever had both skillful and…read morepersonable.,,......................................................................................

Absolutely love this place. The receptionist, hygienist, and dentists are always so professional…read moreand personal. I had a filling today (emergency,I chipped a filling) the hygienist team was absolutely phenomenal. I've never walked out of a dentist appointment with laughter and a smile on my face......btw I was numbed but those ladies were amazing. THANK YOU

The staff is amazing and professional here. Dr. Tew is kind and informative...And one of the BEST…read moredentists I have ever met. What I faced after a lapse in insurance for years was frightening to me, but with empathy and professionalism, Dr. Tew put me at ease and the hardest part was over before I knew it. I'm sure everyone here is absolutely wonderul, Ashley, Mary, Kylie, Bradley, ...and everyone I've not met yet. Or forgot your name...You ARE ALL AMAZING! I look forward to many years of SMILES with you! Thank you.

Dr Tew has been my dentist for about 10 years and I am very happy with my choice. He and his staff…read morealways make time to fully explain any questions that I may have. They have the perfect blend of professionalism and friendliness that you want in a dental office.

I chipped my front tooth while visiting Yakima from out of state. Dr. Reep's office got me in…read morewithin 2 days and repaired my tooth in less than 20 minutes! No pain and it looks great. Everyone was very friendly too. I would definitely recommend this dental practice!

Help!! Sought help/relief from a miserable tongue sore that I've never experienced before. Instead,…read moreI received an FMX (that was painful) and a perio charting that had nothing to do with my concern. PLUS, my FRONT TOOTH, #8 is chipped, and a source of embarrassment. Nothing. I miss Dr. Bibbens

The dentist is smart and kind, and all of the support staff members are very friendly and helpful…read more Beautiful office, too!

Everyone is SO KIND and AMAZING. I hate the dentist and have severe anxiety about going. They are…read morewelcoming and honest re:treatment plans. I drive from Cle Elum because of their incredible service.