I rarely leave negative reviews, but this experience was bad enough that I feel compelled to share it.
We arrived at 6:45 p.m. for our 6:50 p.m. reservation and were seated promptly as a party of three. The waiter "threw the menus" on our table and walked away. About 10-15 minutes later, someone finally came to take our order. We ordered three entrées, a hummus appetizer, and a cheese bread.
By around 7:00 p.m., our order had been placed with the kitchen. Unfortunately, we did not receive any food until approximately 7:45 p.m.
After waiting 45 minutes, we politely asked our waiter if he could check on our order and give us an estimate of how much longer it would take. His response was surprisingly rude: "I don't know how much time your order will take. I'll have to go check."
He disappeared into the kitchen and returned holding a small piece of paper with our order written on it. He then began reading the items back to us. Naturally, we assumed he was trying to verify the order, so my friend started confirming the dishes. The waiter immediately held up his hand to stop him and said, "I can see what you guys ordered. You don't have to say it to me." I explained that he appeared to be confirming the order, which is why we were responding. He simply walked away.
At this point, we were frustrated by both the wait and the attitude. We told him that if the food could not arrive within the next five minutes, we were willing to pay for what we had already received and have the rest of the order canceled.
Rather than apologizing or trying to resolve the situation, he pushed back and launched into a strange lecture. He told us that where he grew up, people were not taught to "talk back" and then gestured toward our table while saying that nowadays everyone feels entitled and wants their food immediately.
For the record, asking about food 50 minutes after placing an order is not entitlement. Had we been demanding our food five minutes after ordering, that would be a different story. We were simply asking for basic communication and reasonable service.
As for the food itself:
- The hummus was decent, but the Lebanese lamb hummus contained very little lamb and was mostly topped with tomatoes.
- The cheese bread was disappointing. The bread tasted stale and wasn't properly toasted.
- The Chicken MishMish was interesting and probably the highlight of the meal. The chicken itself wasn't particularly juicy, but the sauce was flavorful and well executed. The rice portion, however, felt quite small.
- The lamb ravioli was good and easily the best dish we ordered.
- The kafta meatballs were solid but not particularly memorable.
In the end, did I miss out on anything by not eating here before? No. Did I gain anything from finally trying it? Not really. Would I go back? Definitely not.
What I will remember is not the food but the service. The entire experience felt like the staff were doing us a favor by allowing us to eat there. Spending roughly $150 and leaving feeling disrespected is not something I plan to repeat.
If you're looking for an average meal accompanied by long waits, unnecessary attitude, awkward conversations, and a tense dining environment, then Yafa might be exactly what you're looking for. Good luck! read more