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    Yacht Works

    5.0 (1 review)
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    Services - Yacht Works

    Boat repair

    Boat dealers

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    5 years ago

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    Unique Marine

    Unique Marine

    (17 reviews)

    I have been a customer at Unique Marine for over two years now with not only a purchase of a new…read moreWorldCat boat but also for mobile service calls and most recently a 100 hour service call that included a checklist one would expect to have after owning a boat for 18 months. I wonder if some of these reviewers actually were customers of Unique Marine because my experience with them is totally different from the experiences they are describing. I have only had a great relationship with this company, beginning with the efforts my salesperson took after I left my drivers license at the yard and he drove all the way to Miami Airport to make sure I had an ID for my flight! (I made the flight as well as he made it to the airport in record time from Tavenier). Post purchase Unique has been very prompt with my questions and concerns and patient as they educated me on the various features of the boat. Recently I took it in for a 100 hr service and they could not have been more thorough in the process, even upgrading the systems with features that I did not have prior. They hit everything from the boat mechanics to the lights and even boat labels that had fallen off. There were a couple outstanding items where the service technician came to my house to finish and he went through the checklist again even if it wasn't required. I love my WorldCat. I knew coming in there would be issues (if you don't think there are issues on any new boat think again) and Unique was there to resolve them everytime. When I get that 2 ft disease you get with a boat I am going back to Unique to have it cured. Thank you Tracy and team!

    I've owned two World Cats and can compare my experience with Ocean Blue Yacht Sales (295DC) and…read moreUnique Marine (325DC). Sales experience at both was excellent--no complaints. The boats themselves are outstanding: great in shallow water and very capable in rough seas. The difference is in service. Ocean Blue was proactive and responsive, even sending technicians to the dock for minor warranty items. That made ownership easy. Unique Marine, on the other hand, has been frustrating. While the staff is always polite, they seem unable or unwilling to provide on-site support. Multiple warranty issues--including an A/C pump, generator sensor, cabin leak, and now a breaker problem--required repeated follow-ups, with little action unless I involved World Cat directly. In several cases, I was told to bring the boat in, which is not a simple task with a 32' boat in the Keys. In one instance, I was told they couldn't help at all and had no referral. Bottom line: great boats, good sales teams--but post-sale support from Unique Marine has been disappointing. If service after the sale matters to you, take that into account before buying.

    Yacht Works - boatrepair - Updated May 2026

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