Well, I am a man of my word. After having direct discussions with folks at Worldcat headquarters…read moreand Garmin. I am happy to report. they absoultly stood by their product, both on the boat and the electronics. I have a brand new Empirbus system in place and an analog switch being added to assure I can have nav lights operational at ALL TIMES. The World cat vessel inself has had a few bugs that needed to be worked out, and we have. But I am so happy to right this kind of a review other than the nastier one I previously had written. I'd remove it but is did not have a "delete" button to remove the negative review. Thank you, World Cat and Garmin, I love a company that stands by their product and that's' EXACTLY what you both did. Rob Pearson, Happy owner of a 2022 World Cat 40 CCX

As others mention, Poor if any communication, right hand doesn't know what the left is doing…read more Terrible Customer service. They don't do what they say. Free for all. They may handle walkin sales better. They shouldn't advertise nationwide if they can't accommodate buyers over 1000 miles away. I offered to put a deposit right away after I was able to have the seller realize they were priced too high and they reduced their price. Unique wouldn't take my deposit via Credit Card. I had no trade in and did not need a loan on a 145k boat. They told me I had to wire the funds after which I had 5-7 days to complete the deal, yet they took a 10% deposit from someone and then it took 20 days for them to receive their loan. Total BS

Purchased a boat and trailer and never received the titles to register the boat and trailer to…read moreregister them at motor vehicle.

BEST service ever. Nic is an incredible service manager diagnosed got the parts and fixed my boat…read morein 3 days while fighting a lung infection and being down 2 techs. His assistant Mike was spot on with communicating with me and his tech James had the courtesy to talk to me and explain all they did. Don't go anywhere else if you need service in the keys

We recently had an amazing experience with Eric . I don't…read moretake a lot of time to write reviews but when someone goes above and beyond I feel it's my duty. Our boat had been sitting in the yard for four years without being ran. Eric came over to our house and gave a quick diagnostic. The next day he came over, after work, and replaced the battery and nav light. When we got the boat in the water he found it was overheating. He took it back to his shop from our house and did the work. He rode around with us after it was fixed to make sure we were safe. I'm not sure other people would have put that much time and care into their work. He came out to the house numerous times and explained everything very well. I would highly recommend Eric for any type of boat work.

This is the only place to have boat work done in the Upper Keys. One of the last locally owned…read moreshops. Expect fast service and fair prices. On everything from bottom paint to a full repower.

Even days after the deal closed, I can still call Jack, my salesman, whenever I have a question or…read moreneed assistance. That says a lot about the kind of person and professional he is. Jack has been helpful, responsive, and genuinely committed to making sure I'm happy with my boat--not just making the sale. It's reassuring to know that the customer service continues even after the paperwork is signed. I highly recommend Jack and Caribee in Islamorada to anyone looking for a boat. Great buying experience and, more importantly, great service after the sale!

Stopped in to pick up a part for my buddies boat. I honestly didn't have any idea what I was…read morelooking for but they guys there jumped in and helped me figure it out. Huge selection of items in the ships store although I don't know what much of it is, but I'm sure a boater would. Great place with great people.

Any issues with your boat should definitely be considered here for repair and maintenance. Very…read morefriendly and knowledgeable servicemen are on hand to assist. Really appreciate what I did for us.

My experience was very similar to manuels.. drove many hours to look at a boat that was "for…read moresale".. being I am a mechanic, I was going to be going over all the details myself. I was told on the phone that and sea trials were "encouraged". Arrived to find the guy I had been talking to for a month wasnt there. It was a complete clusterfk. None of the information I was told was available was there. I was dealing with a guy who said he was "just the detailer" who then tried to tell me the price of the boat had gone up.. After that argument, it was time to sea trial.. I was told their insurance company says they have to charge 200 dollars for that. BULLSH1T! Their insurance company takes their premiums like any other, they have no say in charging 200 dollars for a sea trial. They just flat lie. After telling them to KMA on that ditty.. they then decided it was ok to do. I had to use MY truck to haul the boat to the ramp.. nice. And stop for fuel along the way because it was empty. Once launched and on the water.. headed west.. the boat started taking on water.. had 4 inches in the cockpit. I trimmed bow up and blasted toward shore. Turns out the valve was broken off the scupper and there was nothing to keep the water out. Pulled it back to their shabby operation where I was fkd around even further. The "detailer" was now doing up sales paperwork and adding additional line items to the cost.. extra 75 here, 250 there 350 here.. I questioned this and was fed an excruciating line of BS. One was that they were required by law to provide the safety equipment on the boat, so I had to be "charged" for it. I saw what was onboard, it was the same old dirty stuff the boat came to them with .. more lying. I had set up to debit the purchase.. then was informed they have no way to run a card.. what kind of business cannot run a card?? Ill tell you, shoddy, sloppy, fly by night sheister types. They wanted cash or a wire transfer to a bank in another state.. hmm. The idiot also said "his insurance company" would not allow him to take a check either. Pi$$ down my neck and tell me it's raining.. no insurance company gives a tinkers damn how you take payments for "business" transactions.. liars. After which a phone call is made to the "owner" Ken and the price is jacked up another 775 dollars.. I am like "what?!?!?".. and "detailer guy".. who admitted he does the ads as well, who was now finance guy.. says, "oh I made a mistake on the paperwork" I thought you were just the "detailer".. At that point I was done.. told them to shove it all up their ass and pound sand there after. Steer clear of this fly by night scamming, lying, sheister. The whole place and crew are sketchy as hell and will lie straight to your face without ao much as a second thought

I have been using LeBoeuf's marine for years and nothing but high praise for what they do. We have…read morea couple of boats and he just repowered one of them and it was a smooth process with no drama. I can say working with Joe is awesome and it is rare these days to work with any trade or industry where the experience is this easy. Highly recommend.

Absolutely phenomenal customer service and knowledge. Joey and his team go above and beyond. I just…read morestarted taking care of my father's boats after he passed and all I remembered was he used LeBoeufs' Marine. I knew nothing about caring for boats and Joey has been incredible explaining everything and never sounded rushed or like he didn't have time for all of my questions. He has even given us contacts for other services we needed and they have worked out great. Thanks to Joey's team both of our very old boats are up and running and if there are any problems they are available to assist. They even came out on a Saturday when our boat had a problem to get us going. We are probably going to be purchasing another boat soon and will be heading to LeBoeufs' Marine. If you want expertise combined with above and beyond customer service you found it.

I want to thank the owners for the excellent communication and customer service. We stored our boat…read morefor 4 months and the follow up was great. I called a week before picking it up to have it detailed. They had it done and ready when we came to get it. It's a 37 foot boat so it was a lot of work. They were a pleasure to work with. I highly recommend Islamarine. Thanks for the great experience.

I met Stan in another establishment, he happened to overhear my issues with my boat and that I was…read moreon foot, preparing to walk another mile to the next store to see if they had what I needed. He not only offered me a ride, he helped me find everything I needed to complete the repair including making phone calls and driving me to 3 more places. He did not want to be compensated. And we spoke about general repair experience. This says a lot to me about the kind of person he is and how he conducts himself and his business. I would go to him for anything. He was honest and helpful and super nice and I trust he is not out just to make money, but truly wants to help people.

Well I read the reviews and I can confirm that one is fair and the other not. Brought my boat…read morethere this morning and Chris and Stan met me and after a quick look at my 1971 yes 1971 Evinrude agreed to give her a carb clean and timing and adjusting with no promises - get her running type deal. This is not a small task as very few technicians know how to deal with vintage (aka - crap) motors. To make a long story short, Chris got the old girl to a turn key status. Much love and if anyone needs decades of experience, from 1971 to current, then this is the place. BTW - cost was very fair, no really fair -no BS. Great experience. Thanks to Chris and Stan