This review is to warn perspective worldcat buyers to go elsewhere, worldcat DOES NOT stand behind…read moretheir product.
my name is Rob Pearson, I spent over $1 million dollars on a 2022 40 ccx worldcat, and because of their horrific Empirbus digital system that is worthless in that it never works. What does this mean? It means I'm putting the lives of those that come aboard in grave danger. When the empirbus system fails, (Which is all the time) it renders my GPS out of operation, which in turn means I cannot even get to the things that are needed to run my boat safely. Here is a list of things I cannot get to when the system is down.
Nav lights, bait wells, windless anchor, fish box, all lighting on the boat, the horn, fresh and saltwater wash down, fishbox pump out and of course my 2 main Gamin GPS screens. This system is so bad in just 3 short years Worldcat has decided to scrap them and return to an analog system.
So, like a vehicle recall why won't Worldcat make good on their product and fix it? I don't know, I have tried repeatedly to contact them, and they have decided to completely ignore my calls.
I have been selling tomatoes for the largest tomato produce in North America for 43 years, one thing my owners have always pressed upon on is 'WE STAND BEHIND OUR PRODUCT) why won't worldcat do the same? I'm not asking for extra, I just want what I purchased, Trust me when I tell you the way my boat functions now because of this faulty system, telling you my passengers' lives are in danger is NOT an exaggeration. I have spent thousands trying to fix this problem, its unfixable, it must be ripped out and a much more efficient analog system put in its place. Is that expensive? Yes, it is, but standing behind their product is what quality companies do.
I am not being critical of Unique, Michelle is the service department had gone above and beyond trying to resolve this, God bless her, but my boat is damn near worthless at this stage and the only ones that can change that are the ones that built it and sold it. So beware, WORLDCAT DOES NOT STAND behind their product, you'd be far better off buying a boat from a manufacture that does.