I recently had my bike painted by the team at Alcalde. I can't say enough good about the job they…read moredid and how easy they were to work with. From the first time in the shop Tim was great. He took me around the shop showed me the paint area and went through the process. When I took the bike in we went over final colors and design work, as well we went through the estimate so I knew exactly how the total was being computed. He was great at communicating throughout the process and even sent photos of the bike as he was doing it. Even when we hit a challenge in design idea, he was quick to fix it without complaint, even managing to get it exactly how I wanted and done a couple days early!! The bike looks fantastic and there isn't another like it!! Thanks Team Alcalde!!

My 1956 Corvette has been in my family for over 40 years. I told Tim that I wanted everything…read morepainted on the car. Which we agreed included the dash and everything that was orange. Tim agreed and told me the dash and all stainless and chrome trim would be removed in preparation for paint. I told Tim multiple times throughout the painting process. That I wanted the job done right. Tim never asked if I had a budget in mind. Nor did I have one. Because again I wanted the job done right. I made the mistake of trusting Tim and never got a written contract from Tim. Only a verbal . . . Tim called me once the project began to tell me that " everything came off of the car easily". And that nothing broke. I came in to pick up the trim. Tim told me that he was going to knock $700 off the price. When I got to the shop. I was surprised to see only about half of the cars trim removed. Tim's plan was to tape off the trim and to paint the car with the trim still on it. I was also surprised to see the dash still in the vehicle. Tim's plan was to also tape off the instrument cluster and then to paint it. When asked about verbal agreement. Tim basically through a temper tantrum in his shop. Saying that it didn't need to be done. So the car was painted with the trim still on and the dash still in the car. Tim , told me at a previous date to the painting. That because a leaking pump in the trunk needed to be replaced. And that he needed to replace two seat covers. That i asked him to replace. And the car was in an accident. He needed to raise the price $3200 more than the most recent quote. It didn't take long to prove that the car was never in an accident. And Tim was clearly lying. He also decided later on that he wasn't going to replace the seat covers. But Tim never brought the price back to his original quote plus the cost of the pump replacement. Once the car was finished. I asked Tim to fix multiple issues including: missing paint under dash that he painted already peeling paint on dash already peeling paint near passenger side window unpainted area in the passenger side door hinge unpainted floor underneath carpet patch on floor carpet from incorrect install unpainted interior doors unpainted area under deck lid unpainted areas inside truck that he painted unpainted door trim over spray on windows missing paint in inside of glove box multiple visible primer spots throughout car due to not properly removing trim not replacing the door panels, kick panels or windshield wipers cracked driver side window because the trim or window wasn't removed from the door before painting and sanding only painting one side of the rims Once the car was home I found multiple imperfections in the paint. Including missing paint(that would not be covered up) , scratches , swirl marks and areas that were not filled with filler. But just sprayed with paint. I believe the original paint job was better. Tim made what should of been an exciting experience. A tense and terrible experience. Due to his aggressive outbursts. Here is why you shouldn't go to Alcalde Customs. Update: so since I can't reply to Tim's reply of my review. I will update my review with a response. In regards to me not complaining. That's just another of Tim's bold faced lies. Which Tim does as easily as he breaths. I asked Tim about multiple issues. And Tim preceded to throw what, I can only explain as a grown man throwing a temper tantrum. And when I attempted to remove my car. Tim threatened to charge me the full price and keep my car parts. And in regards to him saying to bring my car in and he will fix it. I wouldn't trust Tim at this point with his finger paints and my piece of paper. And secondly please feel free to call me. And I will show you pictures of the texts of him refusing to fix any and all issues. And the last text of him saying that I'm " blocked". When referring to the huge chunk of paint. Missing from the dash he painted on my car. And any questions(773-419-5775 ) Also please refer to the picture of the bogus check , Tim lies about

If I could give this business 10 STARS I would. I run a community organization where we take care…read moreof homeless people in the NW suburbs. We had a lady who is living in her car and the vehicle broke down. Rolando's heard our cry for help on social media and sent help right away. They towed her truck to the shop, fixed battery and tires.... All this with no charge. Let me say this again.... THEY FIXED HOMELESS PERSON CAR which is her home and transportation... NO CHARGE. I am beyond thankful to this wonderful business. People like you restore our faith in humanity. Thank you from the bottom of my heart.

Rolando's is always the go to place for my car. They are honest, knowledgeable, upfront, friendly,…read moreand care about their customer. I recommend them all the time to my family and friends. Only take your car to Rolando's!

Hubby got into a fender bender - guys fault and we wanted to use a local auto body shop. Yelped it…read moreand boom we found this place not too far from home. When we arrived, the place was very clean and organized. We met Victoria who manages the front desk and Randy was the go to guy who looked over our car and we gave them the estimated quote from the other guys insurance company. He gave us the honest truth that it would take about 3 days to fix our back number. And it was a plus that they also scheduled Enterpise car rental near by to pick us up from the shop. What customer service! They take all form of payments. If you do charge it on your credit card there's an additional service fee added on to the cost if you chose to pay this route. Ask about the fee amount before you decide to charge it! When we got a call back, it was 3 days! When we arrived the car was parked up front, washed, waxed and cleaned up inside. It smelled like new too! This was a very nice surprise! They gave us our paperwork along with their warranty of their work on the car, wow! Overall a great experience from start to finish. I would totally come back here again for service.

My dents were in the best hands with Randy and his team. The work on my vehicle was perfect! Not a…read morehint of its damage remains. Outstanding work and can't beat the friendly atmosphere!

I have used various repair shops in the area. I had an accident and used Total Collision for the…read morerepairs.. Dean Zahir and the team were very professional. They actually really cleaned my car after the repair. First class service Quick turn around time... They went above and beyond. Thank you

Great customer service! They fixed my dent in one day at a reasonable price after comparing other…read morerepair shops. Plus they provided me transportation.

The quality and value was outstanding!!! I had scratches on the backside of the driver's side of…read moremy car! Havana Kustoms did excellent work.It looks brand new.

First and foremost is the communication. Frank is great about returning calls and responding to…read moretexts. I had 2 motorcycles repainted this winter 2025, and both projects turned out beautifully. I was kept in the loop about every aspect of both jobs, including being sent pics of the process along the way. I always knew where they were at, and when to expect completion. Havana's pricing is very fair and competitive, plus the quality of the work is top notch. Great local business that takes pride in their work, and provides honest and detailed information about any and all work to be performed. Highly recommended. Thanks guys!​

Have had a couple repairs done here. First on my son's car…read morewhile he was deployed, as a surprise when he came home... came out great and my son was very happy!! Recently I hit the rear of my truck when a trailer kicked backing over a curb, making a couple small holes, can't tell where the damage was, I'm very happy!! Overall great communication, delivered on time, work looks awesome!

Very happy with Derek's quality, service and communication. I had my rear bumper fixed and a rear…read moreradar sensor readjusted. The price was reasonable

Great group of people! Family owned and great work done on my car!I will be back to have it…read morerepainted by them ! Great work & great family owned business!

From the owner: We are a family-owned business that specializes in auto collision repairs and paint. We will make…read moresure the job gets done right the first time and you are satisfied with your repairs. our customer satisfaction is our number one priority here at Riley's Auto Body. we do everything from frame adjustments to rust repair. We have our own paint mix system so we make our paint ourselves so it can be done right the first time.

Magnum Car Rental service is Amazing !! Great Customer service, reliable car, friendly,…read moreprofessional, & the Mechanic was Awesome any questions you may have he's very knowledgeable & will answer any questions 10/10 Great Service I'll definitely be back when I'm in town & I'll recommend this company to my family & friends as well !!

Fast response and great to work with! I would highly recommend them if you are in need of their…read moreservices!

Quality service and workmanship was all great. As a walk in…read morethe ladies at the front desk were awesome and the manager Eric was very knowledgeable. A very smooth transaction.

I had a stain on the hood of my vehicle, which I tried to remove stain with different chemical…read moreproducts and I ended up making the stain worst! I took my vehicle to Gerber Collision, upon arrival I gained excellent customer service with a gentleman named Chris Reyes. He assured me that he can remove the stain from my hood, thereafter took my car and within 20 minutes the stain was gone! I would definitely recommend Gerber Collision for great customer service and excellent swift service.

I would like to thank Finish First for there dedication & great job they have done on my my cars…read morefor the past year,I've been taking my cars to them & the work they been doing is great. I would recommend them to everyone out there & you wouldn't be disappointed... Thank you Roger & keep up the great work...

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