Had my BMW wheels done and they did a beautiful job rescheduled my other two vehicles to the wheel…read morerefinish​

From the owner: 24-48 hour turnaround, full restoration, powder coating, machined wheel, polished wheels, crack and…read morebend repairs, color change and more

They're amazing. They got me in right away to fix 2 bent rims. Great people. Great prices! Highly…read morerecommend. So happy I found them. Saved myself $500 today thanks to them.

One of my tires was slowly losing pressure every couple days. I dropped by Quality Used Tires and…read morethey got my tire off, found the nail embedded in it, and fixed it. They were quick and charged a reasonable price.

Excellent service, transparent pricing and quick turnaround. Wide selection of tires and pricingread more

I thought air was free guy really charged me $5.32 for air than was very rude when I couldn't pay…read moreto his Cash App instead than went on to tell me I had to pay with Zelle or Cashapp I immediately told him all I had was my debit card and was upset because owner was going to know . I was gonna tip him because it's cold out but to charge for air is wild .

Brought my car here for a bent wheel diagnosis. They were able to get back to me very quickly and…read moreefficiently with what my car needed done to be roadworthy. Didn't charge me anything for the assessment. Only complaint I would have is that I never gave consent for them to drive my vehicle on the road. I just asked them to assess the wheels and tires by spinning them and using methods with the car on the ground of in the shop and not moving. Maybe thats not reasonable haha im not sure. I just assumed a wheel shop would have a way of assessing a bent wheel without having to drive the car. Otherwise an excellent experience and honest work!

They were so gracious when I walked in without an appointment to get a flat fixed so I could drive…read more150 miles back home from Bradley Springfield/Hartford Airport. While it ended up that I had to replace all four tires because the other three were bald (as I could clearly see), the price they quoted was fair. I was able to hang out quietly for the 2.5 hours it took (the tires had to come from their supplier). The shop is about two miles from the airport, so easily accessible. Thank you!

Exactly as advertised. Brought my BMW wheels in for an overhaul and they came back good as new…read more Very satisfied with service and price. Thanks!

I had 4 wheels refinished by Elite. they were courteous, prompt and fairly priced. Excellent job…read morewith overnight service. I highly recommend this provider. Nick took the time to explain the process and assisted me removing the wheels from my car.

I went to Tire City with my boyfriends car to have new tires installed. He was in desperate need so…read moreI was happy to do it. When I arrived for the appointment I was happy to find a Dunkin right down the road and folks seemed to be friendly. It is pot hole season and it took them a while to do it, but after about two hours I asked for a status update and they said they were done. A bunch of people had come and gone, and one guy was in the small waiting area with his dog that was jumping all over the place, but the team was friendly. They have a lot of refreshments in the waiting area as well as a TV. Overall, positive experience.

ABSOLUTELY FANTASTIC. My wife and I were in town from New York. Came out of the hotel to find the…read moretire flat. Being in the car business for 25 years I can spot bullshit a mile away. The moment we pulled in we were greeted with a smile! The gentleman asked what my issue was. He immediately instructed me to pull into the bay. Clean !! All the equipment needed to handle any wheel or tire repair for any vehicle!!! He assessed the vehicle and told me not to worry. Minutes later the repair was made and he did an inspection on all my tires before we got back on the highway. THIS IS ONLY PLACE YOU SHOULD GO FOR TIRES WHEELS OR REPAIRS!!!

rich and lou were extremely professional, very personable and provided excellent customer serviceread more

Joe's has been my go to for all things tires for 25 years. They were sold to a company that owns a…read morechain of tire shops about two years ago. Rich, the former owner is still there running the shop so he makes sure that the customer service is still good. There are some changes and the service isn't quite as quick as it used to be but it's still better than the Town Fares of the world. As long as Rich is still running the place I'll continue to patronize them.

I had one wheel with a bad deep rash and they restored it 100%, you cannot tell where it was at…read moreall! I found the price charged to be reasonable for the finished result. Great fast and friendly service, I highly recommend this place for wheel repairs.

The owner is very rude and very unprofessional. He has ZERO customer service skills. I showed up at…read more9am the store was still closed. I called and asked if they were going to open today, he said " we will get there when we get there". My response was "well it says you open at 9am" . Then he proceeded to tell me "Leave I don't want customers like you"

full disclosure, this experience was nearly a year ago but the location was just suggested to me by…read moreyelp so I'm writing this up now. They aren't great at sticking to appointments. I brought the car in for an oil change and to troubleshoot a lack of heat on the driver side. They advised they confirmed the heat was working despite not letting it run long enough to possibly get up to temp. I told them I would go run some errands and come back to show them what the issue was. Before I was able to get back I was called and asked to come back becasue the bay the car was in "had some fluid" in it. I asked what kind and they said they would figure it out. it was oil. The filter gasket was cracked and it leaked nearly all the new oil out in my 15 minutes of running around. When it was back in the bay they also left the plastic skid plate hanging by one screw under the filter and I could see the oil dripping off of it. #1. Troublehsoot the customer complaints #2. How are you going to not notice a cracked filter gasket, or did you just not care? #3. If you can't identify that a mystery fluid in the bay is engine oil you should lose your ASE certification. #4. After coming back the following day (and sitting in their lobby for hours, my airbag light was on (new) and I was told they don't touch airbags and I need to go to the dealer. They did fix that when I asked them how they replaced the heater core without taking the dash apart which would have required removing at least the cable for the passenger airbag indicator. That only took them 20 minutes to fix after I told them I would be having the dealer invoice them if I needed to go there. I have the lifetime alignment service so that is the only thing the vehicle will be back in for and only because I'm sure they won't refund it several years after purchase.

They deserve ZERO stars because they did nothing for me…read more I made an appointment for a simple oil change. I arrived early and waited over 2.5 hours. My car never left the space I parked it in. Why bother making an appointment if they're not even going to TRY to honor it? I took my key back and left with no oil change (no apology, either). All in all these people wasted four hours of my day. Congratulations, Firestone, you have permanently lost a longtime customer.