Deem Zahir was very professional and great to work with. He looked at my vehicle and found a big…read morescratch in it that my husband didn't see. He decided to bring it into the shop, clean it a little bit and look at it better found a dent in it. I loved how I didn't have to talk to the insurance company. They went above and beyond and vacuumed out my mini van. I have a wonderful experience with them as they were honest and upfront with everything.

Definitely first class quick service, respectable, friendly, caring…read more They took great care of me making sure I have my rental and also returning the rental for me. They making sure they match the paint perfectly getting the correct parts from factory, completing the job in a timely manner keeping a great contact by call and by text. I really appreciate Alan and his crew for making everything easy for me. I have a 2012 Kia Sportage. I've been involved in an accident front left side damage. Everything looks brand new because of the insurance and because of total collision I am back on the road as quickly as possible. I will use their shop again for autobody and Mechanic , even visit from time to time Thank you total collision from Adam, I appreciate you

Took my low-mileage 12 year old car for a paintless dent removal. While they weren't able to pop…read moreout one deeper indent along the passenger door, it looks so much better now and was totally worth the very reasonable expense. They also took care of a few dings and scratches to make the car look even better. And the best part was that it took just a few hours. Great people to work with.

We had our vehicle damaged in a collision where a speeding driver slammed into a standing car…read morepushing it into the front of ours. Good thing there was another car or ours would have taken far more damage. The shop service experience was pretty much straightforward, dropped off the car talked to the insurance companies and they worked everything out. There was a small issue with paperwork but that was insurance company related and quickly resolved. They didn't have a few parts in stock so we had to wait an extra few days for them to get everything repaired. Quality takes time and this job shows how they took time and used proper skill to restore our vehicle to mint condition. Can't speak for costs since it was all covered by the insurance. The estimates given to the insurance company didn't seem overpriced to me though, but that's coming from someone with no prior body shop encounters. And hopefully this will be our last. Car accidents suck. Thanks A&A for making the post accident recovery a bit easier for us.

Quality craftsmanship and a great price. Customer service…read morewas excellent as their communication was key.

My vehicle was involved in an accident a few weeks ago. Repairs were covered by State Farm…read moreinsurance. CDE is one of their preferred partners. It's close to my house and came recommended by a few friends. So this is where I dropped off my vehicle. Drop off was very easy. They have an ongoing relationship with the nearby enterprise Rent-A-Car. So I was able to be picked up without any issues. Throughout the time that my car was at CDE I was kept Informed of their progress. The staff is pleasant and accommodating. This morning I got a text and phone call telling me that my vehicle was ready for pick up. The bodywork is excellent. You'd never know I was in an accident. But the icing on the cake, my interior, due to taking kids to football baseball, etc. was pretty disgusting. CDE cleaned it so it looks like new! What a pleasant surprise. I wish I could give this place quadruple quadruple stars!

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

Gerber Buffalo Grove overpromises and under-delivers. On Thursday, they promised the repair to be…read moredone on Friday. No call from them on Friday. On Saturday, I call and am told the job won't be done til Monday. Disappointed in the delay and in the lack of communication. I expected better.

Had a minor fender bender that needed repair. Quality of work I had no complaints about…read more Communication during the repairs was great as I received updates by texts and the estimator would contact me. My only issue was with the customer service, particular waiting. Working and speaking with the estimator was great, again it was just the amount of time waiting. When I went for the initial estimate there was one person ahead of me. After doing the walk around with the estimator, 3-4 people had come and gone with estimates before my estimator came back with my estimate. Overall I was there for an hour. When I came to drop off the vehicle, had to wait 10 minutes after the front desk called the estimator before they came. Lastly when I came to pick up my repaired vehicle in the morning, there were no other customers and it was 15 minutes after they called for the estimator before I was seen. I understand things may come up and that it is not realistic to be seen right away, but it would be helpful to let the customers know if there is delay or to let customers know if it will be longer than 10-15 minutes versus "they will be with you shortly". Given those three experiences, it did not seem that there was much urgency to assist the customer. Updated review: Hallmark to great customer service is taking customer's feedback and acting upon it. Received a call from the manager who apologized for the experience, implemented action plan and asked what they could do to make things right. I really appreciated the call and great customer service.

Awesome experience! I got a small paint transfer spot from a thankfully very minor collision in a…read moreparking lot and was unsure whether the clear coat was compromised, or if it could be easily rubbed off. I drove over to Derek's. I was greeted with an intense aroma of paint and primer, as expected. A very kind polish man came out to my car with me, looked at it for a second and then went into the shop to grab a couple things. He returned and quickly buffed out the side of the car, no questions no anything. His only words "No Charge, have a good day". And that was that. For the price of a handshake, my car was as if nothing had ever happened. He could have honestly said that the clear coat was scratched and duped me into a couple hundred bucks....but he didn't. If I ever need any of the services that Derek's offers, they have my business from here on out, period. 10 Stars

Brought my wife's 2024 Audi A5 in to remove some dents, front hood rock chips, and light body work…read morein rear wheel well and was extremely satisfied with the results. Mike is very fair with the level of service he provides and I can't recommend him enough.

Went today for an estimate on what I was hoping was very minor work…read more An elderly gentleman (I believe the manager), came outside, took a look and said "be right back". Came out with a bottle and squirted something on the car, rubbed with a towel and the paint damage went away like magic. I was so impressed with his ethical and professional manner of doing the repair AT NO COST to me!!! Have to wonder how other shops would have handled this. I hope I never need to but will definitely use them in the future. Don't hesitate to at least go to them for an estimate. Kudos to the manager - much appreciated.

Autokrafters on Rand is amazing! I came to them after I got into a minor fender-bender. The staff…read moreare very welcoming and explained their process and timeline. I highly recommend them for their high-quality service and professionalism.

Great experience with Wheel Inn! Had to take my car in after it was struck and it was a great…read moreexperience from the start. Everyone is incredibly friendly and take the time to explain what needs to be done. No one talks down to you. Throughout the process the owner was in touch providing updates and when I did get the car back the work was fantastic. This is my auto body shop from now on.

Long review. Read it so you can understand the appropriate way to approach the business. They got…read moreWheel - Inn and Wheel Inn as legal business entities with the same President, manager, and location, but 2 websites, phone #s, emails, and addresses. Why?? ¯\_(ツ)_/¯ 04/14, bring my car in cause of maintenance light and check engine light. Omar, tech and mechanic receptionist, takes it and I let him know its probably the catalytic converter. I also told him to check out the maintenance light. Omar calls later in the day asking permission to do a diagnosis to figure out the converter's problem. I approve. Omar calls later in the day with a quote of $1600+ ​ for converter of a 4 cylinder Corolla, 2007. Unfortunately for Omar, I did pass CPS's 7th grade curriculum, so I start shopping around. I go to a different shop, and they want some info that is on the diagnostic. I call Omar up and ask questions about the diagnostic while talking to the other shop. Omar says "what's with the attitude" when I make it clear I am shopping around. He then denies me the service of Wheel - Inn (Wheel Inn) telling me "come pick up your car." Unprofessional but understandable. Like farting during a meeting. ¯\_(ツ)_/¯ 4:30, I come to retrieve my Corolla. Omar took it upon himself to give me and charge me for an oil change. I did not ask for it, nor approve it, nor tell him the oil I want in my car. They put that dirty, substandard synthetic blend ​in my baby, violating my car (she runs on full synthetic only, I had a sticker that showed it too). He argued with me in the shop about lexical semantics. I had no time, I said ill email. I email for a partial refund. This company is not a fan of emails. They call me 3 times (once at 7:50AM , before they even open​). I ask them, 3 times, through email, to email me. They can't do it. They reimburse my purchase. No response when I ask for a warranty on my engine. ------------------------PRO TIP: Get everything in email/writing---------------- 3 stars for doing the right thing, -1 star for Omar's demeanor and violation of my vehicle. Overall experience ​.

Maurice and associates went above and beyond to help me when I my car dropped a part in a parking…read morelot. Wish I could give more stars.

Zizzo Auto Body did an amazing job on my car. It looks brand new. So glad I took the car for…read morerepairs here instead of to my local auto body shop. From start to finish they relayed each step of the process. I didn't have to make multiple calls, everything was handled including talking to the other party's insurance company.

Car was completed on time as promised. Gerber made all the arrangements with the rental car agency…read moreand coordinated everything with insurance. Work on the car was done well with no issues...and car was delivered clean and even the tires were dressed.

After getting into a fender bender my insurance referred me to this Gerber location. Top notch…read more Did all the communications with my insurance. Gave me reliable time frames for work completion. 2 months later had one minor issue. They took care of it day of. Great work and great service!