If I could give this place zero stars I would. I had a temporary "hold" on my account for three…read moremonths so I wouldn't be billed for my lash subscription. (I have it in writing- I wasn't supposed to be billed again until July 2026) And yet, I got billed $179 yesterday. Trying to get my money back has been fruitless and frustrating. There is no corporate office to call and the manager is never in the store. I tried calling again today and when I asked for the name of the owner the girl hung up on me. I was not rude or disrespectful to her, but she was incredibly rude to hang up on me. Avoid this place at all costs.

I really wanted it to improve at this location. I stopped going for an extended amount of time and…read morevisited another lash spa down the street "lash and brow hause". Now when I decided to first return to this location they gave me a newbie that was horrible. She kept tearing the tape, couldn't get lashes to stick...I warranted everything as she's new. I went and got them touched up two days later at Lincoln park with no discounts or apologies. I then made the mistake of going on vacation and coming back booking a full set out here. I showed pictures of my expectations and was promised that could be delivered. I spent 90 minutes and paid $315 prior to tip for mega volume and master fees for my eyes to look like the picture posted. I told my stylist Kassandra I hated them and informed the front desk, Celeste, my lashes weren't worth the price. It wasn't until I asked to speak to the manager that still isn't on site, Desiree, that Celeste offered to put me down for an adjustment. My eyelashes still look terrible and I've spent $400+ in the past week on them

Everything The service is always efficient, clean and friendly. The value is exceptional.read more

Quality looks good and was great the very first visit, but after that it got bad and didn't last…read moreanytime. SEE pictures and comments: 3 days is all that my lashes lasted this time last time 5days and the time before that 1 week this is bad busy and the rating will be very poor

I would leave more stars if I could, Bridget really saved me from a difficult situation. I am…read morevisiting Orland Park from out of state, and got my first ever set of lash extensions the day before I left (bad idea, I know now). I immediately knew I didn't like them and started panicking about how I was going to last my whole trip with them. I tried making an appointment with a corporate lash studio here in Orland Park to get them off but when I showed up they told me I had to wait at least a week to get them removed. I was heart broken bc I was so eager to be rid of them, and I decided to see if I could find somewhere else that would help. I found Bridget and she saved the day! She was not only kind and understanding, but she got the extensions off no problem and with no damage to my real lashes. The best!

I'd previously posted a review but deleted it, as the owner was upset. In the spirit of writing a…read more"softer review", I'm re-writing it. The only motive I have writing this review (or any) is because I'm a Yelper! Yelp helps consumers make decisions. Here's the deal: Bridget does a great job and is a very caring person. Perhaps if you request a more natural look, you can avoid the results that I experienced. I had my lashes done here for about 10 months. We typically did the volume lash, C-D curl. A volume lash is where a few extensions are layered, resulting in a very beautiful dimensional look. 1 issue with this, is that I'd have to come in frequently for fills. If one little chunk fell out, I'd have a significant gap in my lash line. Biggest issue: I found that my extensions were eventually falling out quicker because my own lashes weakened and were compromised by the weight of the extensions (especially volume lashes). As I've said before, adhering anything false to your lashes is going to compromise them. Sometimes before my fill appts, I'd catch a glimpse of my natural lash. Red flags started going up when I could see my lashes were little pip squeaks underneath. NOW, if you use latisse simultaneously.. this may not be a problem for those who plan to just get extensions done the rest of their lives. But I felt like, hey I get no-chip 95% of the time, but if I didn't want to do it one month or couldn't afford to...at least there's an OPTION to take them off and not have the nails all wonked out. So THEN, I decided to give my lashes a breather. Let the extensions fall off naturally. I planned to do this temporarily and return to Bridget as I loved the extensions. Then: dread set in as I discovered my natural lashes were now very, very short. After a couples months of latisse, they bounced back (thank God). When I got married, I went to a different lash salon for a new set. We chose extensions that were compatible to the weight of my own lashes, to prevent lash loss (or shortening the length of) which is what I experienced at Lash Addict. We chose to do 1 extension to 1 lash. I also liked that my new salon was very sanitary, cleaned them, always used eye pads etc. I was shocked when my fills were now a solid every 3 weeks (never any earlier). I'm not saying that Bridget isn't capable of this. Maybe it's the glue? Who knows, just giving my 2 cents as a past client.

Updated review: Gave Zaluk another chance and the experience was much improved. Changing my review…read morefrom 3 stars to 5. Thanks for reaching out to me, Ruthva. Happy, returning customer here. Original review: If you get Ruthva, you are set. She is wonderful. However, she is typically not available on weekends which is inconvenient for me. I end up seeing Zaluk who always leaves tiny, painful cuts along my eyebrows. 10 bucks is quite a deal for brows and upper lip, but I'll pay the extra five bucks down the road at Urmi to avoid the skin abrasions.

This was my first time here. I came as a walk in and was seated right away. They did an excellent…read morejob. I got many compliments on my lashes and eyebrows. Thanks for sharing the good energy with me.

I had the pleasure of going to this location for the very first time today and had Haley as my…read moreesthetician. She had an amazing personality and explained everything she was about to do. This was my very first time experiencing a V-Facial. I am hooked and will recommend it to any and everyone. If you haven't tried this place you really should.

I really enjoyed the procedure. The area is beautiful and the process was explained to me. They…read moreare sanitary and professional. This was a new experience for me and I will definitely be coming back!

I have been going to Kara for lash extensions for a few years now and each appointment she never…read moredisappoints. However, this last appointment was different . I came in basic for lashes AND lips and came out a CERTIFIED BADDIE! Kara transformed my entire look with such ease. She has an amazing way of making you look and feel beautiful from the inside out. I always look and feel amazing when I leave Kara. Kara is guaranteed to have you looking like one of the gworls!

I have been going to Kara for almost two years now, and I couldn't fathom letting anyone else near…read moremy lashes/lips. I knew that I would be a lifelong client after my initial appointment. The care that she takes during the service is unmatched! Her attention to detail, professionalism, conversation, and the quality of her work speaks volumes. If you're looking for a lash tech, look no further! I guarantee you won't be disappointed!

Pros: I loved my blowout when I came in with a group of four because my friend had a Groupon. All…read moreof our hair looked good at the end. Staff was very friendly. We were the last group of the night and they took their time. Cons: could only work with two of us at a time because it's a small space and they didn't have enough salon chairs & people working for all of us even though it was scheduled in advance. Since they weren't working on all of us at once my friends were cold after having their hair washed and then having to sit and wait. When my friends towel accidentally fell off her head onto the floor, she asked if she could have a new one and the person didn't seem to understand why she was asking for a new towel. The floor was visibly dirty with other people's strands of hair since they hadn't swept before us. That was pretty unprofessional, though she did give her a clean new towel after at first suggesting she could use the same one.

I was walking through the mall near sears and I just had to STOP and take a look. There was this…read morebeautiful new salon concept called OOH LA LA Beauty Bar. They do no cuts no color just blow outs, up doo's and Make up! A perfect one stop shop for a girl like me who hates to style my hair. The salon made me feel pretty when I walked in, then a beautiful girl welcomed me and showed me around to let me know all they have to offer. I was going out that night so I decided to give it a try. I got a great shampoo with a deep conditioner as well as I never curl my hair and since I was going out the girl suggested I might like the BEACH WAVE curl. I loved it! Got many complements that night and everyone asked me where I went! Way to go OOH LA LA in Orland Mall!

If you've never tried threading, then let me be the one to tell you about the process. My first…read moredisclaimer - I think that waxing is super painful, hence the fact that I was looking for an alternative. I was reading a blog talking about threading and the chick said that the pain level is not much worse on threading vs. waxing. Like the moron that believes everything she reads on the internet, I decided to do it. This blogger either has an enormous pain threshold or I have zero because I thought threading hurt like an absolute B. (I barely made it through the process alive.) She was trying to do my eyebrows, lip and chin and she couldn't get all of my chin because of me squirming. However, she did a fantastic job on my brows and lip. The last time I got it waxed, I was really upset because the girl barely used any wax and ended up plucking most of my brows. Hence, they grew back in a few days. The pro to threading is there was no plucking at all -- all threading -- so I'm expecting this to last a few weeks before they start to grow back. If you're wondering what threading feels like, it's as if someone is pulling your hairs out one by one with a pair of scissors. Waxing is one rip and the pain ends so I find that far easier to endure. Beauty hurts! The lady working was super professional. Usually, the waxers get so impatient with me and start to get an attitude. She never did and I KNOW I squirmed at this 10x worse than my waxing appointments. Also, I noticed that it seemed very sanitary and the booth was immaculate. She gave me clear "after care" instructions and let me know when I'd need to come back. Pro tip: they do take cards, but they prefer the tips to be in cash. For lip and brows, it cost me $16.

Lovely atmosphere and great service!! Biggest nail salon I've ever been in. Thank youread more

Seven did my fill in I thought he'd be good enough due to the good reviews but my nails chipped off…read morethe very next day. And I'm always waiting after my appointment time to get service. DE Legend didn't provide a discount card and never let me speak with a manager even though I repeatedly asked.