Good service, terrible terrible work. Went in to get a pedicure Saturday, and the work was sloppy. A complete waste of $35. I usually don't do reviews, but this is pathetic. read more

I'm not sure who's responsible for the flawless nails that are posted but this there's no way it's this place. The nail technicians pick and chose who they offer water to, they cannot polish, and the acrylic is always lifting because they rush. I tried to tell the young lady who was painting my toes that I didn't like the color and she ignored me and continued to polish. I finally told her to stop and they wanted to charge me an extra $12 to change the color. They're rude, money hungry, and sloppy. Save your money and go else where. read more

Yup yup yup.its the place to go!!! Everyone speaks great English for the americans who have trouble at other nailshops.friendly ,quick,creative,precise, read more

DONT DO IT!!! I drove 45min to this location because it was highly recommended by a friend. The best summary I can give for this place is "you'll feel like a child again." I was literally given whatever they felt like doing. I spent $97 on possibly the worst salon service I've ever experienced. It is definitely not worth the cost nor the frustration. (FULL REVIEW) Once you walk in there's a sign in sheet for your name and the service you'd like. We signed in and went over to pick a color then sat down to wait our turn. A few minutes after walking in a lady dropped a nail polish and it shattered, so a guy working there came around to collect everyone else's nail polish because we're all clearly 5 years old and cannot hold on to them ourselves. 30 min into the wait time it's finally my turn... however a lady who walked in 5 mins prior is seated. I know she doesn't have an appointment because I called before taking the 45min drive to make an appointment and was told that they are a "walk-in only" location. At this point I felt like walking out but my 6yr old daughter was already seated for her pedicure. So I wait another 20 min for the next available nail tech. When I'm seated I'm asked what color I would like and I pulled out my phone and showed the guy an instagram video post from THEIR salon advertising "solar nails" that change from a light/natural color to dark pink when they are in the sunlight. I specified exactly what it was and showed him the video to make sure there was no confusion, and i'm assured he can do it. So fast forward 20 min we're done with my nails (minus the color) and my daughter (who had been seated like 10 min after walking in btw) is STILL seated getting a pedicure. Her nail tech had walked off to attend other clients in between her session and it was well over an hour now. She's still supposed to do a manicure so I tell the guy attending me i'll do a pedicure also just to kill the time while I wait. He tells me someone else will be doing my nail color but it's better to do the pedicure first then they'll polish my hands. It's another 5-10 min wait for the pedicure. When i'm seated I see my daughter is STILL in her chair. After another 5 mins my nail tech returns to start my pedicure and my daughter is taken out of her chair and seated in the waiting bench (in front of the pedicure chairs) to do her manicure (?!). I notice the lady trim and file her nails then start to polish them.. so i'm guessing this location just doesn't do full manicures on children and i'm ok with that as long as she has her color (which is what she wanted). Back to my pedicure, it took all of 10mins (if even) for the full pedicure. The nail tech asked what color I wanted and I showed her the picture of the color-changing polish and told her I wanted something as similar as possible. Her response was "i think a nude will look better." She literally stood up and went and got several shades of nude and asked me to pick one. At this point i'm already over it, i pick a nude and let her finish. I'm over by the drying station for my toes and the lady comes to charge me. I tell her I still need my color, and she says it's fine she can charge me first. So she comes back with the total of $97, and I asked her if this is including the specific type of polish I want. She says yes that they're all included. Then I pull out my phone and show her the video (because i'm certain those colors have an additional cost) and she looks at my nails and tells me I don't have the right nails for it. So she calls over the nail guy that attended me the first time and shows him the video, and he looks at my nails and says "it's too late for that." I tell him that I showed him specifically what I wanted BEFORE he started and told him to do whatever nail type I needed for that color. He clearly messed up, but goes on to tell me that they just don't do those colors any more (although he had already said it was too late to change it, meaning it wasn't done right from the start). He goes on to tell me that these are last years colors and they don't have them anymore, but I show him the post was from 2 months prior. So I let it go, and go pick a color. Afterwards I tell him that I need my toes changed to that color considering I'm no longer getting what I originally wanted. The lady who did my toes comes over and says "why now??!" and shes clearly irritated but I explained to her that I asked for something else and wasn't aware that they wouldn't be able to do it. So now I would AT LEAST like my nails to match in a color that I actually like. The guy tells me "she'll paint over it but she's not going to do it over." Mind you this whole screw-up was HIS fault in the first place. So whatever, i tell him "just paint my nails so I can get out of here, please." It takes him all of 2 min to paint my nails and send me off. Then they charge me and have the audacity to ask how much would I like to tip? read more

Looks nice, but poor customer service. Took my appointment and rushed through it when other customers started coming in. Doesn't seem like they need your business even when it was slow. read more

I have been going to Xscape nail spa for a little over 4 years now. They have some all my big life event nails from bridal shower, wedding, and birthdays. I love Mindi and her staff they are like family. read more

So I was calling around different nail salons trying to figure out who does chrome nails, and finally called Xcape where they said they do them. I asked for the price over the phone they said it's $25 for a full set and $15 for chrome on top. I thought oh heck yeah chrome nails for $40 that's perfect. So I get there and I'm seated in like 15 minutes. So far I'm impressed. The girl starts putting my nails on and I'm just super excited, until she tells me oh your nails are going to be $80. Eighty dollars. That's double from what they told me over the phone. I almost lost it. I told them I called earlier and they said $40 over the phone. The nail tech then goes and tells her manager, because she was having a hard time explaining to me in English. He tells me I might have called the wrong place, so I show him my call log and it said Xscape Nail Salon on the caller ID. He looked a little embarrassed and then said it must have been miscommunication. I said no that is not miscommunication that's just plain bad math on your part. THEN THE NAIL TECH WONDERS OFF TO TELLS ALL HER LITTLE NAIL TECH BUDS. They start making eye contact and smirking and talking shit in Vietnamese. So I told her to take the nails off. Got my chrome nails done somewhere else. They look fucking great, and costed $45. Never going back to Xscape. Horrible service. Rude employees. read more