Talk about a company in Brooklyn that treats their customers like actual people and not just a…read moremoney hoarding operation. The level of customer service was great, and I would like to personally thank Steve and Robert for all of their help. I have gotten 2 cars from here already (personal and for the parents) and shall be coming back for more! Guaranteed best pricing and they will not screw you over just to make an extra buck. They deliver the car right to your doorstep on a date that you choose and take away your previous lease leaving you feeling relaxed and worry free. They take care of all of the paperwork and all you have to do is enjoy driving your new car! I recommend them to all and even if you're not sure of buying, just give them a call for a quote and compare them to other leasing agencies. A quick chat is all that you will need to make the right choice.

OMG!!!!! I AM SOOO HAPPY!!! David got me in a brand new CX9 Touring 2021 in three days the BEST…read moreexperience ever and VERY professional, if I had a questions I would call David and he would always pick up. I will NOT be going any where else see you in 2023 went it time for other lease. I will be sending my sister and brother to New Auto Group for their next lease in 2021. David, Steve and Robert continue the good work. Thank you Sandra Bailey-Graves

They have done it again!!! I'm absolutely amazed. I have been looking for a particular car recently…read moreand the only way to get it, (a 24 model) was to actually deal with dealers that don't work with brokers. There's a reason why I stopped dealing with "stealerships". I called Lenny Komsky and asked for advice. Not only did he take the time to try and get the car but when he was met with pushback(from the dealerships) he gave me the info needed to try and get the car I wanted from an out of state dealer. After calling a few dealers and giving them the numbers that Lenny told me the car should be selling at(much lower than what the dealers wanted), I finally got a dealer to call me back and agree to what Lenny told me the car should be at. The dealer than proceeded to send me the paperwork which Lenny asked for me to send to him to double check everything. Even though they made nothing on the deal, the Grand Prix team made sure I got the best possible deal and made sure everything was in order. I was even able to get the car delivered to my front door from a dealer close to 800 miles away for no extra charge. Again all tanks to Lenny and his team. I really don't know how to thank them for this. On top of all that, Lenny was able to get me out of my current Lease 8 months earlier so I can get the car I've been looking into. Mind you some dealers quoted me 800 dollars a month more than what I ended up paying for the same car.

Excellent service and great people. I have an oil change done. Reliable, accurate and…read moreprofessional. Highly recommend.

I was looking for a new car as my lease was ending. These guys are quick, they got me my BMW X5…read morefast!! They even delivered it to my house! I went to a few dealers before them in NY and NJ but they got me the BEST deal! If you're looking to lease or purchase a car give these guys a visit. They are honest and reliable. Will continue doing business with them whenever in need of a car. Thank you so much Empire Auto!

I have been dealing with Empire Auto NY over at 7622 13th Ave for 9 years now. Let me tell you, not…read moreonce was I ever let down. These professionals know what you want and put you in the car you love. Each and every time they made me happy with what I requested from them at the time. I recommend HIGHLY if you really are looking for people to help you then Empire Auto Brooklyn, NY is the place. No others like them. You know what? It's about that time I give them a call again. Love these people. J. Peter R.

Body Repairs. The perfect job was done in a timely manner. I am happy with my choice to go to…read moreM&N... Saved some money too, compared to another shop's estimate.

Don't go to them, they claim to care for clients but they don't..."its how dealership works" is the…read moreline from one of the reps. At the 14th hour they tell me the car wasn't in stock after all the procedure and obtaining insurance for the car. if you are the broker for the clients...don't pull a last minute stunt. a true broker keep in touch with everyone, both client and the selling dealership. Such a disappointment!!

Best way to get a new car! They can get any brand for the…read morebest price. Great services - all car delivered to my door. I've got 3 cars from Infinite Leading so far, a Mercedes 2014 S550, a 2017 Mercedes S450 and a 2019 Jeep Cherokee Limited. Not a single issue , all smooth transactions. Very very happy with Infinite Leasing!

My second time leasing with Infinite. Called on Tuesday,told…read moreSerge what car i would like to have,what my price range was. He called me on Sat. Giving an honest explanation about pricing,what my options were. On Fri...Valentines Day,my brand new Elantra,color i wanted,within my price range!!!pulled up in front on my house!!! Serge,thank you for EVERYTHING. My entire family plans to do business with you from now on

Let me start by saying Dimitry is very quick, professional and offers excellent lease quotes…read more Here's where it went sideways. 1) Dimitry offers a slightly sketchy credit app portal online- it's incomplete and doesn't ask for all the info 2) he completed incorrectly submitted my credit application so wrong that I was turned down for Nissan credit - he put that I made $30,000 less on the credit app!! 3) Dimitry seems young and I don't believe grasp the relationship with the dealers because the Nissan store we working with would not even call him back 4) More than half of the positive 5 star Yelp reviews on here are by users with only one other review... We ended up with a much nicer Honda CRV EX-L with tier 1 credit rates.

One of the best leasing companies I've dealt with in a long long time!! The guys took care of me,…read morelistened to my every need, the options I desired, the color I hoped for and the price I wanted. I'm a satisfied customer and will come back to lease again!! I wish more business would have the customer service they theses guys have!

Sharmaine was wonderful, made me happy to be a customer of Mercedes Benz of Brooklyn. Everyone…read morethere is super nice and attentive.

Went there with every intention to buy a specific car had my credit application approved and a…read moretrade in value for my car. Had texted and emailed. When I got there I did have an appointment, waited for salesperson until I complained Finally got someone and next thing they told me the car was sold and waiting on a credit approval after I left work and drove over an hour to get there. They told me it didnt look good for the guys credit and to wait around in meantime told me my trade in was $6000 less then I was told online. This place is unbeleivable!!!!!! You have a customer credit approved come to pick up car and you do this!!!!!!!!! Never again!!!!!!!!

Felix L was a pleasure to work with. Literally got the deal and car done in the same day. Best…read moreprice and service around, no one was able to beat his price. Thanks so much !!

Highly recommend Eautolease.com. Nikita made the entire process smooth from start to finish. He was…read morequick, thorough, responsive, and straightforward throughout the deal. No hidden fees, no dealership games, and no pressure. The negotiation process was fair and transparent, which is rare in the car industry. Best part was having the car delivered right to our door without any issues. Easily one of the easiest car buying/leasing experiences we've had.

Terrible. Incompetent. They don't understand their business. Tristate was recommended and maybe I…read morewould have had a good experience with Yury but without him, not sure how this place will stay open for long. Engaged them for a Jeep that I never received and now I am stuck chasing down a way to have a hard inquiry removed from my credit report. They don't care how their incompetence affects their customers. Do yourself a favor and go directly to dealerships. Not sure the benefit of using their services, they can't clearly articulate that either. I engaged TriState Auto Leasing for a Jeep based on a recommendation of stellar service. I hesitated going through a third party but was sold on the fact that they would make the process easier on me. NOPE. I had to do all of my own research to identify the make and model of my desired vehicle. After I did the legwork, sent them a window sticker from Jeep's website with the exact specs of what I wanted. They took this information to "find my vehicle", which was on Jeep's website for anyone to find, and they came back and showed me a window sticker for the Jeep I was getting which was the wrong model. I had to point that out to them and they had to go back to start. They contacted a Jeep dealership and submitted my information to Chrysler Capital and then came up with excuses over the course of weeks as to why they didnt have a vehicle for me. It was delayed being shipped, it was sold to someone else but mind you, I could have went directly to Jeep locations in New York which is what I should have done. This is indicative that Jeep doesn't even want to deal with them. After weeks of excuses, they just stopped replying and my life with a Jeep is on hold. Months later and I am still trying to clean up my credit reports. Perhaps they just stopped replying to me because they have no idea what to do but at least they should show clients some decency with a phone call. Maybe they will point their finger at Jeep or Chrysler Capital but as they were my point of contact, they should be assisting their customer. For the last few months I have been calling, emailing and mailing letters to Jeep and Chrysler Capital for assistance. I have never worked so hard for someone to take my money.

Hands down the best service and unbeatable prices!!! Very happy with my leases! Contact Yury for…read morethe best deals!!

In a word: ABYSMAL…read more Hopefully, I will never have to use them again. The customer service was terrible. I would have to call four and five times to get through to the service department. I never got through. I would have to call sales and ask them to transfer me. The service was equally disappointing. I came there with a faulty DCM. The first time I bought it in, they disconnected the DCM from the satellite. Two weeks later my battery died again. I brought it back and was told by a very rude and impatient customer service person that the problem was fixed. That the problem was a disconnected wire or something and I could pick up the car. When I went to pick up the car, I met a very nice but uninformed (I'm being polite here) customer service representative sho said that they were ordering another DCM for me but she didn't know why I was told that I could pick up the car. I had to take the car to drive to a new job in Chicago. If I was told that the car was not ready I would have made other plans. I had no choice but to take the car which she said was "fine." The car would run. I realized about a half hour later that my backup camera was disconnected and noticed wires hanging from the drivers side. I made it to Chicago somehow and took up to another Subaru dealer who told me that the DCM was indeed bad and that they disconnected a bunch of stuff when disconnecting the bad DCM. They are replacing the DCM and correcting all the problems Bay Ridge Subaru created. (SEE ATTACHED PHOTO) The Subaru mechanic in Chicago said the wiring inside was a "hot mess." A manager at BayRidge texted me a survey. I sent her the above letter and she NEVER RESPONDED to my concerns. She ghosted me after I followed up on email and text. So after you get crappy service don't expect anyone in management to give a damn. You have been warned! STAY AWAY FROM THIS BUSINESS!

We purchased our 2020 Subaru Forester from Andre Arzuza at Bay Ridge Subaru in April and couldn't…read morebe happier. Andre helped us find the right Subaru for our needs since we travel with dogs safely secured in the back. Thank you Andre for helping us make the right choice!