XSLEASING the best!! Will not bother with any dealership or…read moreother lease broker! The only company able to find me an M3 competition pkg with my color and options

Great service. Very responsive and caring. Would definitely…read morerecommend. Extremely pleased.

Talk about a company in Brooklyn that treats their customers like actual people and not just a…read moremoney hoarding operation. The level of customer service was great, and I would like to personally thank Steve and Robert for all of their help. I have gotten 2 cars from here already (personal and for the parents) and shall be coming back for more! Guaranteed best pricing and they will not screw you over just to make an extra buck. They deliver the car right to your doorstep on a date that you choose and take away your previous lease leaving you feeling relaxed and worry free. They take care of all of the paperwork and all you have to do is enjoy driving your new car! I recommend them to all and even if you're not sure of buying, just give them a call for a quote and compare them to other leasing agencies. A quick chat is all that you will need to make the right choice.

OMG!!!!! I AM SOOO HAPPY!!! David got me in a brand new CX9 Touring 2021 in three days the BEST…read moreexperience ever and VERY professional, if I had a questions I would call David and he would always pick up. I will NOT be going any where else see you in 2023 went it time for other lease. I will be sending my sister and brother to New Auto Group for their next lease in 2021. David, Steve and Robert continue the good work. Thank you Sandra Bailey-Graves

They have done it again!!! I'm absolutely amazed. I have been looking for a particular car recently…read moreand the only way to get it, (a 24 model) was to actually deal with dealers that don't work with brokers. There's a reason why I stopped dealing with "stealerships". I called Lenny Komsky and asked for advice. Not only did he take the time to try and get the car but when he was met with pushback(from the dealerships) he gave me the info needed to try and get the car I wanted from an out of state dealer. After calling a few dealers and giving them the numbers that Lenny told me the car should be selling at(much lower than what the dealers wanted), I finally got a dealer to call me back and agree to what Lenny told me the car should be at. The dealer than proceeded to send me the paperwork which Lenny asked for me to send to him to double check everything. Even though they made nothing on the deal, the Grand Prix team made sure I got the best possible deal and made sure everything was in order. I was even able to get the car delivered to my front door from a dealer close to 800 miles away for no extra charge. Again all tanks to Lenny and his team. I really don't know how to thank them for this. On top of all that, Lenny was able to get me out of my current Lease 8 months earlier so I can get the car I've been looking into. Mind you some dealers quoted me 800 dollars a month more than what I ended up paying for the same car.

Excellent service and great people. I have an oil change done. Reliable, accurate and…read moreprofessional. Highly recommend.

I was looking for a new car as my lease was ending. These guys are quick, they got me my BMW X5…read morefast!! They even delivered it to my house! I went to a few dealers before them in NY and NJ but they got me the BEST deal! If you're looking to lease or purchase a car give these guys a visit. They are honest and reliable. Will continue doing business with them whenever in need of a car. Thank you so much Empire Auto!

I have been dealing with Empire Auto NY over at 7622 13th Ave for 9 years now. Let me tell you, not…read moreonce was I ever let down. These professionals know what you want and put you in the car you love. Each and every time they made me happy with what I requested from them at the time. I recommend HIGHLY if you really are looking for people to help you then Empire Auto Brooklyn, NY is the place. No others like them. You know what? It's about that time I give them a call again. Love these people. J. Peter R.

My second time leasing with Infinite. Called on Tuesday,told…read moreSerge what car i would like to have,what my price range was. He called me on Sat. Giving an honest explanation about pricing,what my options were. On Fri...Valentines Day,my brand new Elantra,color i wanted,within my price range!!!pulled up in front on my house!!! Serge,thank you for EVERYTHING. My entire family plans to do business with you from now on

Infinite leasing set the bar across the board for a perfect customer experience. From the moment I…read morereached out with a brief inquiry, Alex T was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Great experience, Alex T was very good and the sale took place very quick and was able to secure transportation 2 days after the purchase. Car got the my home in a timely fashion. Thankful and blessed to be driving this beauty Audi Q5. Thank you.

Let me start by saying Dimitry is very quick, professional and offers excellent lease quotes…read more Here's where it went sideways. 1) Dimitry offers a slightly sketchy credit app portal online- it's incomplete and doesn't ask for all the info 2) he completed incorrectly submitted my credit application so wrong that I was turned down for Nissan credit - he put that I made $30,000 less on the credit app!! 3) Dimitry seems young and I don't believe grasp the relationship with the dealers because the Nissan store we working with would not even call him back 4) More than half of the positive 5 star Yelp reviews on here are by users with only one other review... We ended up with a much nicer Honda CRV EX-L with tier 1 credit rates.

One of the best leasing companies I've dealt with in a long long time!! The guys took care of me,…read morelistened to my every need, the options I desired, the color I hoped for and the price I wanted. I'm a satisfied customer and will come back to lease again!! I wish more business would have the customer service they theses guys have!

Arnold sold me my car, and the whole experience was excellent. He was very professional, gave me a…read moregreat price, and made the process easy. I absolutely love the car. My only wish is that it had been cleaned before delivery. Overall, I'm very happy with my purchase

My vehicle was repaired by your shop, and my insurance deductible was $1,000. When I arrived to…read morepick up my vehicle, I was unexpectedly informed that the amount due had increased to $1,750. I was told that a last-minute addition had been made to the repair bill, that my insurance company had approved the additional $750, but that the insurance payment would be mailed directly to me. Based on those representations, I was instructed to pay the full $1,750 and assured that I would later be reimbursed by my insurance company for the additional $750. Relying on those representations, I paid the full amount. Over the past three months, I have repeatedly attempted to recover the $750. It has since become clear that my insurance company did not send the payment to me. Instead, it paid Mercedes shop directly. Their staff has acknowledged that this is what occurred, yet I have still not been reimbursed for the additional $750 that I paid. I have been told that their accounting department reversed the original charge and then processed a corrected charge for the proper amount. However, despite my providing copies of my bank statements clearly showing that no such reversal or refund was ever issued, the matter remains unresolved. After more than two months of unsuccessful attempts to resolve this issue amicably, I have no alternative but to pursue recovery through Small Claims Court. It is unfortunate that such a straightforward matter, which could have been resolved quickly and professionally, has been allowed to reach this point.

My lease was up & I dreaded going back to the dealership. The long wait, the added pressure from…read moresales people, the added fees. So I heard about this place & after reading all the positive reviews, decided to take a leap of faith. It was insane how easy it was. Zack was my rep and he guided me through the whole process. He got a good deal for me and I didn't have to pay too much extra for 4WD on my Nissan Kicks. Zack was patient with me and takes a lot of pride in helping people out. No wonder why he's an 8 time Dealer of the Year Winner for Consumer Satisfaction! I'll be doing this from now on. Sure beats the aggravation of spending hours at the dealership. You won't regret it!

Two weeks ago, I frantically reached out to E Auto Lease because I needed to get into a new lease…read moreimmediately. My previous leasing company was unable to accommodate me because of issues with my credit, and I honestly wasn't sure what my options would be. Zach immediately stepped in and worked absolute magic. Not only was he able to secure a lease for me at an amazing price, but he also found exactly the vehicle I wanted in less than 24 hours. Throughout the entire process, he communicated with me, kept me updated, and made sure the vehicle he was securing truly matched what I was looking for--and it absolutely did. Zach handled everything, including the insurance and all of the necessary paperwork. By the very next day, the vehicle was delivered directly to my home. He went above and beyond to make sure I secured a lease that met all of my needs, and somehow he was even able to keep the payment below the price point I had originally hoped for. Hands down, this was one of the smoothest and most stress-free experiences I have ever had leasing a vehicle. Zach made what felt like an overwhelming situation incredibly easy from beginning to end. I am so grateful for everything he did and will absolutely continue working with him in the future. I highly recommend Zach and E Auto Lease to anyone looking for exceptional service, communication, and results.

Terrible. Incompetent. They don't understand their business. Tristate was recommended and maybe I…read morewould have had a good experience with Yury but without him, not sure how this place will stay open for long. Engaged them for a Jeep that I never received and now I am stuck chasing down a way to have a hard inquiry removed from my credit report. They don't care how their incompetence affects their customers. Do yourself a favor and go directly to dealerships. Not sure the benefit of using their services, they can't clearly articulate that either. I engaged TriState Auto Leasing for a Jeep based on a recommendation of stellar service. I hesitated going through a third party but was sold on the fact that they would make the process easier on me. NOPE. I had to do all of my own research to identify the make and model of my desired vehicle. After I did the legwork, sent them a window sticker from Jeep's website with the exact specs of what I wanted. They took this information to "find my vehicle", which was on Jeep's website for anyone to find, and they came back and showed me a window sticker for the Jeep I was getting which was the wrong model. I had to point that out to them and they had to go back to start. They contacted a Jeep dealership and submitted my information to Chrysler Capital and then came up with excuses over the course of weeks as to why they didnt have a vehicle for me. It was delayed being shipped, it was sold to someone else but mind you, I could have went directly to Jeep locations in New York which is what I should have done. This is indicative that Jeep doesn't even want to deal with them. After weeks of excuses, they just stopped replying and my life with a Jeep is on hold. Months later and I am still trying to clean up my credit reports. Perhaps they just stopped replying to me because they have no idea what to do but at least they should show clients some decency with a phone call. Maybe they will point their finger at Jeep or Chrysler Capital but as they were my point of contact, they should be assisting their customer. For the last few months I have been calling, emailing and mailing letters to Jeep and Chrysler Capital for assistance. I have never worked so hard for someone to take my money.

Hands down the best service and unbeatable prices!!! Very happy with my leases! Contact Yury for…read morethe best deals!!

It always goes well. I bring there for service. I have never had a problem with them.read more

In a word: ABYSMAL…read more Hopefully, I will never have to use them again. The customer service was terrible. I would have to call four and five times to get through to the service department. I never got through. I would have to call sales and ask them to transfer me. The service was equally disappointing. I came there with a faulty DCM. The first time I bought it in, they disconnected the DCM from the satellite. Two weeks later my battery died again. I brought it back and was told by a very rude and impatient customer service person that the problem was fixed. That the problem was a disconnected wire or something and I could pick up the car. When I went to pick up the car, I met a very nice but uninformed (I'm being polite here) customer service representative sho said that they were ordering another DCM for me but she didn't know why I was told that I could pick up the car. I had to take the car to drive to a new job in Chicago. If I was told that the car was not ready I would have made other plans. I had no choice but to take the car which she said was "fine." The car would run. I realized about a half hour later that my backup camera was disconnected and noticed wires hanging from the drivers side. I made it to Chicago somehow and took up to another Subaru dealer who told me that the DCM was indeed bad and that they disconnected a bunch of stuff when disconnecting the bad DCM. They are replacing the DCM and correcting all the problems Bay Ridge Subaru created. (SEE ATTACHED PHOTO) The Subaru mechanic in Chicago said the wiring inside was a "hot mess." A manager at BayRidge texted me a survey. I sent her the above letter and she NEVER RESPONDED to my concerns. She ghosted me after I followed up on email and text. So after you get crappy service don't expect anyone in management to give a damn. You have been warned! STAY AWAY FROM THIS BUSINESS!