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    Xpress E-File

    1.0 (2 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Xpress E-File

    Bookkeepers

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    3 More Services

    Payroll services

    Audit and conflict resolution support

    Tax planning

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    Keith L. Jones, CPA TheCPATaxProblemSolver - Book a Consultation with Keith Jones, CPA - Your Tax Solution Specialist at TheCPATaxProblemSolver.

    Keith L. Jones, CPA TheCPATaxProblemSolver

    (4 reviews)

    Greater Arlington

    After getting all of my info and docs plus a Power of Attorney, in 11 months I have gotten only…read moreempty promises that he would file my 2 missing yrs. Literally he has done nothing and now completely non responsive. He has only cost me significantly in further penalties and interest for 11 months.It is literally 20 to 30 minutes of work. Thinking of filing lawsuit now since I have all communications saved. Very disappointed.

    Keith took payment of $1,750 in February. He was supposed to complete a tax assessment for me in a…read moretimely manner. It's now July and he still hasn't prepared it. I've called and emailed multiple times. He has refused to issue a refund and keeps saying he will get everything to me tomorrow. He's been saying this for months. I left a review on social media, warning others about his behavior. He then sent a text message on my personal cell phone threatening to destroy my company and make sure I can't make a living. This is scary because he requires new clients to sign a POA. I do not recommend Keith. He took payment and did not provide the agreed upon service or products. To make matters worse, he is repeatedly sending threats saying he will destroy my business because I am speaking out about what he has done. Update: In response to Keith's reply: Keith's reply below is not true. He did NOT upload the assessment in April. When I emailed to inquire about it, he told me it was in my portal. When I informed him that it wasn't there...he then messaged to say he would upload the documents later that day. (See screenshots) They were never uploaded. It wasn't until AFTER I fired him, requested a refund and sent a written request to dissolve the POA that he scrambled to put together the documents. In an effort to cover his tracks...he uploaded the assessment yesterday afternoon. I paid in February. He uploaded them on July 10th. I called twice yesterday and he did not return my calls. He had time to sending threatening texts though. Telling me that if I keep up my bad reviews...he make sure I can't make a living. Keith, the ONLY way to make this right is to issue a refund of $1,750. Actions speak louder than words. As of now, you have stolen from me and then went on to threaten my business.

    Xpress E-File - taxservices - Updated May 2026

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