Was given wrong info by lady at front desk. Was penalized 390.00 by IRS. I will not be back…read more When I asked about this, the attitude I got was dismissive. I didn't even get an apology. This company needs to be shut down.

Problem description: E-file double charged me. I requested a…read morerefund of the second charge by creating a support ticket AND emailed two screenshots of the double charges. Their response was that the second charge would go away by itself. It didnt. So I sent an email and their response: start a support ticket. THEN another email that they only see one charge. I sent the screenshots again. Please refund the $20 and please don't double charge your customers and please have better customer support. Thank you.Desired Resolution: RefundDesired Outcome  Please refund the second charge of $19.99. Thank you.

These are the best Accountants in the Jacksonville area We…read morehave used the for years and even though we don't live their anymore send all our IRS Information to the . They are the BEST

GunnChamberlain is an amazing company and I would trust their team to meet your needs. One of their…read moreaccountants was able to help my husband and I better understand the adoption tax credit. We had a hard time finding a straight answer any where else. When I think if GunnChamberlain I think of integrity. Thankful to have local businesses like this one in Jacksonville, Florida.

very reliable trustworthy service you can count on. timely tax prep with good results 5 starread more

Have been a client for several years. I really appreciate Craig he is well qualified and…read moreknowledgeable but also is one of the best people I know. I highly recommend him.

Excellent service at reasonable price points! I definitely recommend using an actual CPA. We…read moretried using a "five star" rated "accountant" before Mr. Shilts. Fortunately, we did a little digging and noticed that she is NOT a CPA but is posing as one.

My client and I are extremely happy with Mr. Shilts' work on our legal case…read more Mr. Shilts served as an expert witness valuing a business in a lawsuit brought by a purchaser of the business seeking to rescind the sale for fraud. I represented the Defendants. The Plaintiffs spent over 4 times what Mr. Shilts charged us and their expert was soundly rejected by Judge Wallace, who believed and adopted Mr. Shilts' analysis of the businesses' true value. We won the case and Mr. Shilts was a good part of the reason. Eric Kolar

This was my first time using H&R Block for taxes and it was quick and easy. I submitted all of my…read moreforms online and they were completed within 48 hours. I didn't even have to go to the appointment I scheduled online because they were done virtually so fast. My fiance used them and couldn't believe how fast it was and recommended it to me. Lalisa was awesome and did both of our tax returns. The price to complete the tax return was $160 for me. I would absolutely recommend this service to anyone!

They DO NOT honor Full time/Retired price they claim . She looked at me confused, was unorganized,…read moreand unable to answer any questions about my amendments. Sad thing is that THEY are the ones who messed up the returns in the first place! ( Monument and Merrill location) but they are still the same employees. Positive review? No charge for the year they messed up. Just a lot of stress, paperwork and gr I just cannot for the life of me recommend this place. Stay away from here. Period.

This is an update to my earlier review. Daysi did contact…read moreus a few days after the review and let us know why there was a miscommunication. The reason for the miscommunication is valid and we now understand. If we had known about it from the beginning, I would have never left a bad review for her. Other than that we are happy with the services she provided. In fairness I think it best to amend the review and state that the work she did for us was exceptional. Lesson learned. Communication is the key.

I had Daysi Jacobson Accounting do my taxes for the first time this year after my old accountant…read moreretired - and I was nervous about starting anew. I was thoroughly impressed with her knowledge, efficiency and easy processes to upload documents to prepare for the meeting. I highly recommend her; my taxes were done quickly, and it didn't feel like the burden it's been in other years.

Wow, talk about enjoying tax season. My family has gone to…read moreKathy Coleman for years now. I personally work many jobs and it stresses me out thinking of properly filing each of them plus school, etc. Kathy makes it all so easy, fast and she is a complete angel, a genuinely nice and smart woman. I gladly pay and meet with her heart for taxes, she is a doll. Highly recommend to save yourself from the hassle , stress and time of doing your own taxes and get the comfort of knowing they are done right.

I am one of those people that always did my taxes via TurboTax, at home on my computer. This year…read morewas a bit more complicated and after my attempt at TurboTax, I decided to have a professional process it - and boy am I glad I did. I'm a believer and now an H&R customer for life. One of the reasons if this specific location. Easy to set up an appointment online, no wait, super nice people at every turn. Never thought I would say this but it was a pleasure during my taxes this year (probably because all I did was bring my paperwork and answer questions). They are knowledgeable and I honestly thought I was going to have to pay out the ear due to my circumstances but it was so reasonable priced (lots of really great deals for new and returning customers). The facility is bright, clean, inviting. Parking was fine as it is the shopping center and walk-ins are welcome - but I would recommend an appointment because my process was so easy. Thanks H&R!