That old lady with the white hair at the desk was so rude. First she scans everything and asks if I…read morehave gift cards then after putting in my gift cards said I couldn't use my $10 off birthday coupon then has the audacity to ask why I had an attitude. It's my birthday and I wanted to use my coupon. it's not my job to know when coupons are supposed to be scanned. IF YOU DONT LIKE PEOPLE DONT GET A RETAIL JOB. I love shopping at ulta but i'll never be returning because that lady was so rude

Horrible experience at Ulta. Purchased a make-up set called mini brands by Ulta for my daughter's…read morebirthday. Turns out there's no makeup at all in the makeup kit. It's an assortment of cheap plastic useless toys! No indication on packaging at all that product is actually a cheap happy meal toy. Biggest problem is that the store refused to return the product against their brand policy of 100% satisfaction guarantee, not to mention their horrible and rude demeanor upon my daughter's attempt to return and merely attain a store credit. DO NOT SHOP HERE! Customer service is non-existent. Read the other 1 star reviews Cause there's quite a few.

Bad management. Employees and management are not respectable to customers. Terrible service…read more They sold us a defective (not working) produce, and they couldn't care less about our problem.

I don't know why there are bad reviews about this location, I drive a little bit more to get to…read morethis location. The ladies have always been sweet and knowledgeable. They know me and always make me feel welcome, I will always come to this location.

The staff is extremely friendly and accommodating. The customer service is outstanding and they…read moremake sure you are happy with your results.

I went to see Dr q he and his son who was a sweet heart were such down to earth good nice people…read moreand Dr q was GREAT I received everything I went for plus greeeesat results will never go any were else ! 5stars most definitely Thank you Dr. Q and staff

Started red light therapy. Very relaxing and was stress free! They had me feeling right at home in…read moremy undies...lol all while lossing inches.

love it here!! it's always clean when going in and the workers aren't rude like a lot of placesread more

My 1st and only time in this Handmade Cosmetics store was March 9, 2019…read more It's located up at Partridge Creek Mall where I can be outdoors walking and shopping year round. The location is Space #119 on the map or directory. Their slogan is: "We want you to love your Lush product." Ok I would agree if their prices weren't so high! I have never shopped in here since it opened. I Googled the name and found this nearby location. My need was to buy a luscious scented soap called "Karma" that I received on my Birthday 9/17/18. The scent contains a sweet orange and patchouli. I loved it as a gift from a family member as a mini sample bar with a hair shampoo and conditioner plus a mini hand cream as well. I've never heard of this scent, yet the thoughtful gift idea was very fresh and most comforting. Yes it lasted 6 months for my nightly use on my face, arms and hands with a fresh scent and a soft, smooth feeling before my bedtime. Walking in this small store is overwhelming with different soap products containing different ingredients to produce a unique scent. Although a customer with a tickle nose may experience a sneeze or more with allergies. I took a few photos of the fruit, herbal and sweet flavored soap scents. Soaps are sold by the # ( Pound ) yes, this is their selling policy. I counted 6 female employees working inside ready to assist customers with the many areas of shopping. There are samples, baskets or create and make one for a special occasion gift or yourself. I found my "Karma" scent which was $ 36.00 # yikes.. therefore I asked an employee to cut and weigh a slab of the soap yet please keep my cost price under $ 10.00. My check out price was $ 6.12. A well stocked store from front to back along with walls and counter areas with many different handmade creations of scented soaps, candles, creams and oils. This "Lush" store maybe comforting to shop at. But since items are sold by the pound, your credit card will add up fast or your wallet of cash will empty fast as well. Then again its for those customers or shoppers that need to see, feel, and smell for that fresh, hush, rush experience. Then afterwards have a "Lush" feeling as well ! ;)

I absolutely love this store, and especially love their bath bombs. They have the nicest bath…read moreproducts and beauty care, all natural. The best part is they offer mini samples of certain hair products and facial products, so that you can test it out before buying it. There is no limit to tryong different product sampeks. They encourage shoppers to try a product before buying, aside from the bath bombs! I love the cute gift sets for birthdays or Christmas shopping. It makes it easy and effortless. The customer service here is great, especially for a tiny store packed with guests. It is a bit difficult to walk around because there are tight pathways, plus the insane amount of customers coming in and out. This store is always busy, and each product has a list of ingredients under it. They even helped us look for nut free products. Their website and booklet has everything you need to add things to your wishlist.

The ladies here are great! Always so happy and helpful Can…read morecall and put together my order and just run in and pay! If they don't have it in store they will happily order it for you.

Unable to place online order for pick-up in store due to inventory levels being wrong on 5 out of 5…read moreproducts and other issues. Tried calling the Shelby Township, MI store directly 586-254-5765 but they wouldn't answer their phone until about the 30th time I tried. They claimed they had been there all morning but had not noticed my call coming thru. They did not think this was worthy of feedback or letting their manager or corporate know. I received a lot of push back. Why would they not think this was something that should be addressed? Same attitude about the inventory levels being wrong and unable to place an online order for pick up in the store. Workers Melissa & Bebbie gave me non-stop push back and horrible customer service, very unprofessional. I tried to file a formal complaint with both Melissa and Bebbie but they refused to take it. Instead Bebbie misadvised me buy telling me to call 866-593-3478 to make my formal complaint. I did so and was told that is was Sally Beauty Supply Security Interface. They advised that was not the correct number to file a complaint about Cosmo. So Bebbie lied to me. I am offended by their rudeness, neglect and failure to assist me or care about the company. I do not recommend shopping at the Shelby Township, MI Cosmoprof store or their online website. SalonCentric is far superior.

They had everything I needed and more. The store was immaculately clean and the lady at the counter…read morewas extremely helpful. Especially since I don't live in town I needed some help finding different brands. 10/10 would come back.

I had a young girl with red hair help me today. She was so knowledgeable, patient, and kind. I will…read moredefinitely be back.

I have been a valued customer since the opening of Sally's Shelby Township. Tonight I decided to…read morecall ahead just to verify that they had the product I needed. The woman who answered the phone started answering my questions, then I hear a different employee yelling in the background see that's why I never answer the phone just let it ring. They new or hours so then they need to come in by themselves. (VERY RUDE AND UNPROFESSIONA) It looks like I need to find myself a different beauty supply

Further to the last post where I detailed how Holly (a registered nurse and the owner) left me with…read moresecond degree burns from the laser treatment, I have now had to be on antibiotics for some of the burn wounds becoming infected, was on prescription pain killers, had to get a tetanus shot, have been both to urgent care and the family doctor multiple times to deal with the second degree burns. And, according to the family doctor will almost certainly have permanent scars from the laser burns Holly inflicted. My lawyers have reached out to Holly to obtain her insurance info, which she is refusing to provide. Further, Holly had promised to refund the $200 gift card I had with her. She has not. And has kept an additional $50 she charged to my credit card that she was never entitled to. (Which I have filed a fraud report with my credit card company over.) Do not get treated at Reawaken Spa. Not only did Holly leave me with documented (by her, me, and multiple sets of doctors) second degree burns, but she is not professional enough to take responsibility for them by letting her insurance company and my lawyers properly settle the matter. Based on this action of her, I fear the only remedy is going to court (vice settling it between the lawyers and her insurance, since she refused that option) and filing a report with her RN licensing board because I genuinely fear what she will do to her patients, especially as a nurse.

I went in for a touch up laser hair removal. Holly used a black tattoo pen to mark the area that…read moreneeded attention. However, when the laser came in contact with the marker, it left, what urgent care confirmed, 2nd degree burns all up and down my legs directly over the marker's marks. Urgent Care also had to put me on prescription pain killer as it was painful to sit, sleep, put on or take off pants, shower, etc. I now have medical appointments to deal with the burns well into next week. On top of all this, I drove back to the med spa an hour after the appointment to show Holly the burns (which she photographed for her own records) and she took no accountability in an email she sent hours later despite initially sending in a prescription for antibiotic ointment to my pharmacy.