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Shelby Township, MI

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XO Aesthetics

5.0 (1 review)
Closed • 12:00 pm - 7:00 PM

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2 years ago

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ReAwaken Med Spa - Injection Room

ReAwaken Med Spa

3.0(4 reviews)
1.6 mi

Further to the last post where I detailed how Holly (a registered nurse and the owner) left me with…read moresecond degree burns from the laser treatment, I have now had to be on antibiotics for some of the burn wounds becoming infected, was on prescription pain killers, had to get a tetanus shot, have been both to urgent care and the family doctor multiple times to deal with the second degree burns. And, according to the family doctor will almost certainly have permanent scars from the laser burns Holly inflicted. My lawyers have reached out to Holly to obtain her insurance info, which she is refusing to provide. Further, Holly had promised to refund the $200 gift card I had with her. She has not. And has kept an additional $50 she charged to my credit card that she was never entitled to. (Which I have filed a fraud report with my credit card company over.) Do not get treated at Reawaken Spa. Not only did Holly leave me with documented (by her, me, and multiple sets of doctors) second degree burns, but she is not professional enough to take responsibility for them by letting her insurance company and my lawyers properly settle the matter. Based on this action of her, I fear the only remedy is going to court (vice settling it between the lawyers and her insurance, since she refused that option) and filing a report with her RN licensing board because I genuinely fear what she will do to her patients, especially as a nurse.

I went in for a touch up laser hair removal. Holly used a black tattoo pen to mark the area that…read moreneeded attention. However, when the laser came in contact with the marker, it left, what urgent care confirmed, 2nd degree burns all up and down my legs directly over the marker's marks. Urgent Care also had to put me on prescription pain killer as it was painful to sit, sleep, put on or take off pants, shower, etc. I now have medical appointments to deal with the burns well into next week. On top of all this, I drove back to the med spa an hour after the appointment to show Holly the burns (which she photographed for her own records) and she took no accountability in an email she sent hours later despite initially sending in a prescription for antibiotic ointment to my pharmacy.

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ReAwaken Med Spa - Holly Shemami, Owner & Injector

Holly Shemami, Owner & Injector

ReAwaken Med Spa
ReAwaken Med Spa - Facial Room

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Facial Room

XO Aesthetics - medicalspa - Updated October 2026

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