I went there the other day and when I tell you I had the kindest woman waiting on me and helping me…read more. I believe she is the manager and if she isn't she should be I forgot to ask her name but she had eyes like the color of the ocean and beautiful hair just a beautiful young lady that was also very kind and professional and when she was cashing me out her smile was absolutely stunning that Ulta is lucky to have her !! I will go back because of her amazing customer service and her professionalism thank you for your service !

That old lady with the white hair at the desk was so rude. First she scans everything and asks if I…read morehave gift cards then after putting in my gift cards said I couldn't use my $10 off birthday coupon then has the audacity to ask why I had an attitude. It's my birthday and I wanted to use my coupon. it's not my job to know when coupons are supposed to be scanned. IF YOU DONT LIKE PEOPLE DONT GET A RETAIL JOB. I love shopping at ulta but i'll never be returning because that lady was so rude

I am still fairly pleased with this location! I started consistently going to this location about 4…read moreyears ago and I haven't looked back :-) I just went yesterday in desperate need of a utensil that they ended up not having. They kindly apologized and recommended some of their competitors that might have it or that they heard someone speaking about the same product being at. How much more thoughtful attentive can you get when you are helping a customer spend their money somewhere else just to make sure that they're happy? Which by the way, Ulta did not have it either. I always get a Hello when I come in and offer for assistance. They point out the sales on products that I buy but I didn't notice, and they are endlessly patient with me. Because I'm one of those people unfortunately that will go back and forth for the register and keep changing my mind or forgetting to pick something up. Repetitively. And I never once have ever felt like I was irritating them. Even though I know I was irritated because I was irritating myself. If I had to give one negative it would be that I don't believe the staff is to well-versed on ethnic or diverse hair types/products. Though I have come to expect that in certain parts of town but it sure would be nice if I could Yap a little bit with them about those things. Sometimes they know exactly what I'm talking about other times I think it's a little out of their ballpark depending on the staff member. I'm not mad at them about it I just am hoping for change. That being said the selection of natural, curly, and ethnic hair products has expanded. They already had a great selection but I'm seeing more hair products of diversity being added in to their shelves which is absolutely wonderful! I would like to see some more utensils rather than products that are geared towards curly and natural hair. Again that's not on this location or the employees that's more of a company thing. Lastly I buy lashes all the time from the local pharmacy for at least 5 if not $10 cheaper than Sally's is selling them. Same brand same product maybe reconsider your pricing, again thats the company not this location. Thank you again to the ladies at this location! I look forward to seeing you in the future and keep up the great work

Bad management. Employees and management are not respectable to customers. Terrible service…read more They sold us a defective (not working) produce, and they couldn't care less about our problem.

I went to see Dr q he and his son who was a sweet heart were such down to earth good nice people…read moreand Dr q was GREAT I received everything I went for plus greeeesat results will never go any were else ! 5stars most definitely Thank you Dr. Q and staff

The staff is extremely friendly and accommodating. The customer service is outstanding and they…read moremake sure you are happy with your results.

Love this location! Everyone is always friendly and helpful. Love the manager too. She gave me a…read morefree hair makeover and was helpful with many products with genuine feedback. Last I went there, which was last week, I had to get color matched for concealer. Was helped right away. The representative was helpful with technique too. After the disastrous experience I had at Sephora in somerset, this was a breathe of fresh air.

Started red light therapy. Very relaxing and was stress free! They had me feeling right at home in…read moremy undies...lol all while lossing inches.

I absolutely love this store, and especially love their bath bombs. They have the nicest bath…read moreproducts and beauty care, all natural. The best part is they offer mini samples of certain hair products and facial products, so that you can test it out before buying it. There is no limit to tryong different product sampeks. They encourage shoppers to try a product before buying, aside from the bath bombs! I love the cute gift sets for birthdays or Christmas shopping. It makes it easy and effortless. The customer service here is great, especially for a tiny store packed with guests. It is a bit difficult to walk around because there are tight pathways, plus the insane amount of customers coming in and out. This store is always busy, and each product has a list of ingredients under it. They even helped us look for nut free products. Their website and booklet has everything you need to add things to your wishlist.

My 1st and only time in this Handmade Cosmetics store was March 9, 2019…read more It's located up at Partridge Creek Mall where I can be outdoors walking and shopping year round. The location is Space #119 on the map or directory. Their slogan is: "We want you to love your Lush product." Ok I would agree if their prices weren't so high! I have never shopped in here since it opened. I Googled the name and found this nearby location. My need was to buy a luscious scented soap called "Karma" that I received on my Birthday 9/17/18. The scent contains a sweet orange and patchouli. I loved it as a gift from a family member as a mini sample bar with a hair shampoo and conditioner plus a mini hand cream as well. I've never heard of this scent, yet the thoughtful gift idea was very fresh and most comforting. Yes it lasted 6 months for my nightly use on my face, arms and hands with a fresh scent and a soft, smooth feeling before my bedtime. Walking in this small store is overwhelming with different soap products containing different ingredients to produce a unique scent. Although a customer with a tickle nose may experience a sneeze or more with allergies. I took a few photos of the fruit, herbal and sweet flavored soap scents. Soaps are sold by the # ( Pound ) yes, this is their selling policy. I counted 6 female employees working inside ready to assist customers with the many areas of shopping. There are samples, baskets or create and make one for a special occasion gift or yourself. I found my "Karma" scent which was $ 36.00 # yikes.. therefore I asked an employee to cut and weigh a slab of the soap yet please keep my cost price under $ 10.00. My check out price was $ 6.12. A well stocked store from front to back along with walls and counter areas with many different handmade creations of scented soaps, candles, creams and oils. This "Lush" store maybe comforting to shop at. But since items are sold by the pound, your credit card will add up fast or your wallet of cash will empty fast as well. Then again its for those customers or shoppers that need to see, feel, and smell for that fresh, hush, rush experience. Then afterwards have a "Lush" feeling as well ! ;)

The ladies here are great! Always so happy and helpful Can…read morecall and put together my order and just run in and pay! If they don't have it in store they will happily order it for you.

They had everything I needed and more. The store was immaculately clean and the lady at the counter…read morewas extremely helpful. Especially since I don't live in town I needed some help finding different brands. 10/10 would come back.

Unable to place online order for pick-up in store due to inventory levels being wrong on 5 out of 5…read moreproducts and other issues. Tried calling the Shelby Township, MI store directly 586-254-5765 but they wouldn't answer their phone until about the 30th time I tried. They claimed they had been there all morning but had not noticed my call coming thru. They did not think this was worthy of feedback or letting their manager or corporate know. I received a lot of push back. Why would they not think this was something that should be addressed? Same attitude about the inventory levels being wrong and unable to place an online order for pick up in the store. Workers Melissa & Bebbie gave me non-stop push back and horrible customer service, very unprofessional. I tried to file a formal complaint with both Melissa and Bebbie but they refused to take it. Instead Bebbie misadvised me buy telling me to call 866-593-3478 to make my formal complaint. I did so and was told that is was Sally Beauty Supply Security Interface. They advised that was not the correct number to file a complaint about Cosmo. So Bebbie lied to me. I am offended by their rudeness, neglect and failure to assist me or care about the company. I do not recommend shopping at the Shelby Township, MI Cosmoprof store or their online website. SalonCentric is far superior.

I've been going to this Sally for years and have never had a bad experience. Once, when I was…read morehomebound due to a surgery, I asked my husband to go. He said that everyone was so nice and helpful that he didn't even feel that weird, lol! Another time I had gotten my hair dyed an auburn color (after always doing blonde with highlights) at the salon. I got home and HATED it, so, I headed straight up to Sally's and asked how I could change it to platinum. She got me everything I needed to strip the new color, fill my follicles and bleach my pixie cut. It took hours but saved me around $150--and I didn't have to wait for an appt! My husband LOVED it, and so did I! One of my favorite ladies who work there is Stephanie. She is VERY knowledgeable and will help you save as much money as you can (with coupons or other specials they have in the store). I'll definitely continue going to this Sally, as they've always been very helpful.

I had a young girl with red hair help me today. She was so knowledgeable, patient, and kind. I will…read moredefinitely be back.

Further to the last post where I detailed how Holly (a registered nurse and the owner) left me with…read moresecond degree burns from the laser treatment, I have now had to be on antibiotics for some of the burn wounds becoming infected, was on prescription pain killers, had to get a tetanus shot, have been both to urgent care and the family doctor multiple times to deal with the second degree burns. And, according to the family doctor will almost certainly have permanent scars from the laser burns Holly inflicted. My lawyers have reached out to Holly to obtain her insurance info, which she is refusing to provide. Further, Holly had promised to refund the $200 gift card I had with her. She has not. And has kept an additional $50 she charged to my credit card that she was never entitled to. (Which I have filed a fraud report with my credit card company over.) Do not get treated at Reawaken Spa. Not only did Holly leave me with documented (by her, me, and multiple sets of doctors) second degree burns, but she is not professional enough to take responsibility for them by letting her insurance company and my lawyers properly settle the matter. Based on this action of her, I fear the only remedy is going to court (vice settling it between the lawyers and her insurance, since she refused that option) and filing a report with her RN licensing board because I genuinely fear what she will do to her patients, especially as a nurse.

I went in for a touch up laser hair removal. Holly used a black tattoo pen to mark the area that…read moreneeded attention. However, when the laser came in contact with the marker, it left, what urgent care confirmed, 2nd degree burns all up and down my legs directly over the marker's marks. Urgent Care also had to put me on prescription pain killer as it was painful to sit, sleep, put on or take off pants, shower, etc. I now have medical appointments to deal with the burns well into next week. On top of all this, I drove back to the med spa an hour after the appointment to show Holly the burns (which she photographed for her own records) and she took no accountability in an email she sent hours later despite initially sending in a prescription for antibiotic ointment to my pharmacy.