really needed help I work in baytown and told the guy I live an hour and a half away if he can…read moreplease help me i needed a plug and is the only place I know that was close by and he denied service when it was 10 minutes til closing time and was In a tough situation with no help , wouldn't recommend

I got a nail in one of my tires and my low tire sensor came on...so I brought it to Franks, and…read morethey fixed it with a radial patch in about 10 minutes! Almost as soon as I pulled up...they were servicing my tire...had my car jacked up - pulled the tire off, identified the issue and told me how they could fix it. Total cost was $15 and I was back on the road within 10-15 minutes! Great service and great expertise. I'll definitely go back there for any tire needs.

Excellent service and friendly employees. Gave my girlfriend a reasonable price for her car, wrote…read morea check all in same day.

I would give it negative stars if I could. Customer service in this store is non-existent. I went…read morein to purchase jumper cables and/or a self-starter device for my car battery. I asked an associate to assist me. He reluctantly showed me to the area. I asked him to give me information on the devices. He told me to read the box. I asked him about his expert opinion to give me some guidance between the 2 devices. He again told me to read the boxes and walked off. In order to purchase the product, you have to have an associate to assist you because the boxes are stored in the back. The boxes on the shelf are empty. I left the store. I will not give this business $200 of my hard earned money after being dismissed.

Great customer service here. I'm new to having to have a front license plate so I went here right…read moreafter getting my plates to get a front license plate mount. The gentleman in the store asked me if I needed help and was able to get me in and out of the door in less then 5 minutes and that included striking up a small conversation about where I'm from. Dont be fooled by the older reviews, this autozone obviously listened and out in happier employees.

The manager at this location is very rude, shorter gentleman with glasses on. I came in looking for…read morea part and when I approached him for some help he rudely interrupted my question and said "give me a minute I just came back from putting on a battery and it was hot outside!" I understand it was hot but thats not how you talk to a customer. It seems like he's always in a bad mood from the way he talks to his employees as well.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I usually purchase small items from here like windshield wiper fluid, wiper blades, and remote…read morebatteries. However, I especially enjoy that no matter what I buy, the associates are ALWAYS willing to install/input the purchased item for me. Man, chick, or child, they are always ready to help. I also like that this location doesn't seem to have a never-ending but slow line like most other automotive shops. I hate to give such a glowing review as something tells me that my next visit may be crowded by all that will read this...

Helpful staff Needed…read morea tool to remove my headlamp, asked the guy, he got me the tool, paid and left. Would stop back in here.

Got seat cover changed on my 2015 Duramax, shop did an awesome job and no complaints.read more

Clifton was is a great sales guy. He really makes sure that you're taken care of and answers all…read morequestions.. The mechanic that installed my airbag system on my truck did a great job and they also noticed that my custom exhaust one of the brackets were loose and they tightened it up for me. Now that's going above and beyond for Customer Service. I will always use Johns Trim Shop for all my truck means and they also work on trailers as well. Thank you, Johns Trim Shop for doing a great job!