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XiXi Zhai, DO

5.0 (1 review)
Closed • 9:00 am - 12:00 pm

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6 years ago

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Acupuncture Family & Herbs - acupuncture points & channels

Acupuncture Family & Herbs

2.6(9 reviews)
0.7 mi

If I could do zero stars I would. I had a really upsetting…read moreexperience at this acupuncture clinic. I came in seeking help for a chronic illness that affected my tonsils--something I had been dealing with long before the pandemic. However, shortly after businesses started reopening, I visited this clinic, hoping to try Chinese medicine after exhausting my options with Western medicine. Instead of being met with care or professionalism, the acupuncturist immediately started yelling at me to leave, insisting that my condition was a COVID symptom. I tried to explain that this was a long-standing issue unrelated to the pandemic, but he refused to listen, aggressively pointing at the door and continuing to yell. His wife just sat there, stunned and silent, making no effort to de-escalate the situation. What makes this even worse is that they are the only two workers there, and it's clear that she is either too afraid or unwilling to say anything when he lashes out like that. It felt completely unprofessional and uncomfortable. I understand that people were still on edge after COVID, but the way I was treated was uncalled for. A healthcare provider should at least take a moment to listen before jumping to conclusions and treating a potential patient so disrespectfully. If you're looking for a compassionate and understanding practitioner, I'd recommend going elsewhere.

I have chronic lower back pain stemming from a number of things, including hereditary idiopathic…read morescoliosis, disc desiccation, and facet arthropathy, and I have tried several different avenues of treatment for it, acupuncture being one of them. I did do one procedure a few years ago from an acupuncturist who worked out of the offices of Lags Spine and Sportscare, a pain management clinic that has since been closed down due to insurance fraud and patient abuse. That was a terrible experience, where the acupuncturist was very rough and the table she had me lay on was very hard and uncomfortable, and it kind of soured my opinion of acupuncture in general. But eventually I did want to give it another shot and see if I could find a better acupuncturist, when I was talking about it with a new primary care physician I am seeing and she assured me that that type of experience was certainly not typical. She referred me to this place, so I gave it a shot, and it was definitely not a terrible experience like I had at the other place, but after having consistent sessions every two weeks for months, I just can't really say that it had much of an effect on me. The office was very clean and calm and serene, the soft music they play and the decor and the heat lamps all created a nice and peaceful and warm atmosphere, the receptionist was always friendly and helpful, and the doctor was very adept at what he was doing. I'm just not sure that what he was doing was accomplishing anything. Maybe it works for some people. Maybe my condition just isn't responsive to this kind of treatment. I don't know. But after a certain point I felt like I was just wasting time. The doctor did tell me a couple times that I need more treatments, but my insurance only covers 2 sessions a month, so I literally couldn't do any more than I was doing. He also very adamantly told me that I must rest after the treatments, for a couple days at least, that it was very important for letting the treatment work, and suggested that if I wasn't feeling any better from the treatments then it was because I wasn't resting well enough after the treatments, but the thing is, I was. I wasn't doing any strenuous activities for a good couple days after each treatment. There was also a couple appointments where I had gotten a referral from my PCP to work on a pain and tightness in my calf that I had been experiencing, which I was also referred to physical therapy for, so we did that instead of the back, and he informed me during the treatment that he was going to use an "older technique" or something like that, where after the needles had been in for the regular period of time, instead of just taking them out and that was that, he took them out and then reinserted a couple of them for just a quick period of time. I'm not sure about this. I was left basically unable to walk or put pressure on my leg at all for a day or two after that. It did not help, it made the tightness worse. So I opted to stop doing that and just go back to the back treatments for awhile. But yeah, eventually, I just felt like those weren't really doing anything, so I stopped going. So yeah, maybe it might work for you. Different people respond to different treatments. At least unlike that other acupuncturist, you won't be roughed up and you won't have to lay on a hard, uncomfortable table with barely any cushioning. So I guess it's at least worth giving it a shot if you are in the market for an acupuncturist. Just, if he says he wants to use that "older technique" on you, my advice would be to just limit it to the standard treatment.

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Acupuncture Family & Herbs - Cupping

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Acupuncture Family & Herbs - Treatment room1

Treatment room1

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LAGS Recovery Centers

LAGS Recovery Centers

3.5(4 reviews)
2.1 mi

Your business hours claim to be Monday-Friday 8AM-5PM. We have been trying to reach LAGS recovery…read morein my house since prior to Halloween (about two weeks). My pharmacy has sent 5 faxes over attempting to reach you about said medications and nothing. Messages have been left with the promise of a returned phone call and nothing. Your failure as a psychiatric group is nothing short of abysmal. Two weeks without psych meds. Thank you for your poor quality in care.

I've been coming to LAGS for around 7-8 months now but it took me so long to write a review because…read more.... I didn't wanna give away my secret to staying sane in this whole time? Hahah!! But it has to do with mental health so I'll share! Dr. Sam ALWAYS takes the time to talk and check in with me very patiently. He makes time to not only find the right treatments for me, but he also takes time to talk to me about coping skills that can also be helpful when done concurrently with medications. There have been times when my pharmacist or my insurance was giving me a hard time. During those incidents, Dr. Sam and the rest of the LAGS office team worked with me with a very optimistic attitude, and patiently went back and forth with my insurance/pharmacists and helped resolve the issues. I really appreciate the level of empathy and professionalism everyone exhibits at this facility, and how available and helpful everyone is. When it comes to mental health, having a support system that you can trust and count on, really matters. For me, Dr. Sam and the LAGS team are a big part of this support system.

Teresa Jayne Holistic healing/Spiritual Counseling

Teresa Jayne Holistic healing/Spiritual Counseling

5.0(3 reviews)
76.1 mi

Fantastic healer!…read more Never in the many years i have worked wellness facilitators, and that has been decades, have i found someone who can meet me in whatever is going on with me. teresa jayne is as good as they come, a true healer and a lifelong professional. don't miss the chance to work with her... AZ

Teresa is an exceptional healer! Ive experienced numerous types of healings over the years and…read moreTeresa's ability to assist my body in releasing trauma is one of the best I've found. I have physical and emotional trauma pent up in my body including a challenging labor with my beautiful son. The combination of techniques that she used were intuitive as well as effective. She was able to assist my body in releasing the memories and tension that I've been holding for years. I felt completely contained and safe during our session together, I feel that her work is multidimensional. Her touch is very gentle and intentional and yet powerfully effective. At the moment I was surprised at how gentle the work was. The next day - I remark at how much more comfortable I feel being in my body, I feel more openness, safety and now I notice that I can breath deeper. I feel areas that previously stayed locked down have released. I was surprised at how much healing occurred in our first session together! I can't wait to schedule more sessions with Teresa! Its a real blessing when you find a healer who can assist your being at this level! A true healer!

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Teresa Jayne Holistic healing/Spiritual Counseling - Check out classes and programs at www.earthschool-ojai.com

Check out classes and programs at www.earthschool-ojai.com

Teresa Jayne Holistic healing/Spiritual Counseling
Teresa Jayne Holistic healing/Spiritual Counseling - ...in beautiful Ojai Valley

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XiXi Zhai, DO - naturopathic - Updated May 2026

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