$143+ tax to change a bulb that cost 5$ at Canadian tire , enough said , will take an hour to…read moreunlatch and unscrew . rip off don't go to this shop. estimates will make you think to do your own research and see first how easy the repair should be

Customer Service sucks. The guy looked like he was forced to talk. I said Hello to him. He did not…read moreeven respond. Very expensive compared to others. safety certificate costs 140.00 while the range of other shops is 50-100.

Great service and really nice staff..Claire, Dérek (lol), and Michael the owner. Those are the ones…read moreI met.. I thought there was something wrong with my transmission. Everything was fine after they switched my tires. So the problem came from my dealership who did not do a proper work. My only regret is that I did not know about Urban Automotive before.

My first visit to this shop won't be my last. Mike the owner seems like a solid, scrupulous,…read moreveteran neighbourhood mechanic. He took time with me and my car, and gave me a welcome discount without my asking. That's class & professionalism, which I value very much. He'll get more of my business in the future.

I didn't have high expectations for my first visit to the GM Tech repair shop, but the whole…read moreprocess went very smoothly. They were very honest, didn't try to upsell me on unnecessary services, and explained things clearly and concisely. The repair was completed on time, the price was reasonable, and it was good value for money.

Can't say enough about Tahla and his lovely driver Islam. Was a great experience all around. Had…read moreleather on my driver's seat repaired. He took great care to ensure it was a perfect match and it is PERFECT now. He also did an undercoat for rust for winter protection. I'll be going back for my general service. Trust him and really appreciate the help to get there and back from Toronto's east side. So glad I found this place!

Having read other great reviews, I decided to stop by and see what they had to say about my…read moreparents' car, which has lost its side skirt panel to a nice mountain beside our driveway over the winter. Being decently handy, I had an idea of how I might go about repairing it myself, but sought professional advice. The gentleman I talked to backed up what I had thought, and suggested I could do it myself, with the right parts. He pointed me in the right direction, and saved us $400, that we would have paid at the dealership. Excellent customer service, I'll definitely be returning if we need a mechanic to look at our car.

I would strongly caution motorists before trusting this shop with a major repair…read more In March 2024, I PAID MASTER MECHANIC TO REPLACE the flex/Y-pipe on my 2015 Infiniti QX60. Approximately 27 MONTHS LATER, I was advised that the same exhaust component needed to be replaced AGAIN. In my opinion, that is an unacceptable lifespan for a repair of this nature and raises serious questions about the quality of the part supplied, the installation, or the original repair. I retained the invoice and photographs and subsequently examined the components on the vehicle. Rather than reassuring me, what I found left me with MORE questions about exactly what was installed in 2024 and why I was facing the same repair again barely two years later. This is what concerns me most: customers generally cannot crawl underneath their vehicles and verify expensive repairs themselves. We PAY professional mechanics because we TRUST them to install the parts we paid for and perform the work competently. After this experience, that trust is gone. I brought my concerns directly to Frank, the Service Manager (Habib the owner refused to speak with me). Frank refused to answer any of my questions and did not provide an explanation. My advice to other motorists is simple: DOCUMENT EVERYTHING. KEEP YOUR INVOICES. PHOTOGRAPH THE PARTS. ASK TO SEE WHAT WAS REMOVED. GET A SECOND OPINION. I would NEVER entrust another vehicle to this location.

I made an appointment to have a tire reset and to check my TPMS system at the Mechanic Zone…read more The appointment was made 5 days in advance and when i arrived at The Mechanic Zone I was told they could not even look at my car and to go to another company off of Warden Ave and to use his name. The company off of Warden would not even look at my car. He gave me the excuse he could not download the tpms update. They told me they could not even fix my tire or check my tpms. Not a good way to treat a senior either Overall a bad experience!

Tried this place out by chance to deal with read shocks and it was a very good experience. Very…read morefriendly staff and quick and quality service. Pricing was reasonable too. Hidden gem and high recommend.

I am almost beyond words at how frustrated and disappointed I am with my current service experience…read moreat Dixie Ford; a dealership I have worked with for years and will no longer be using. I say current because I am currently stuck at work with no car and no way to get home amid the largest snow storm of the year. I show up on Tuesday last week for a scheduled maintenance, vehicle report card and brake check. I mention that there is a problem with the back hatch has an alarm going off when being opened. They ensure they will look into it and that it would be covered by warranty. When I arrive to pick up my car a 5pm they tell me that it was just a sensor that needed to be wiped (a service they were more than happy to charge hundreds of dollars to Ford for on Warranty). Upon checking out assuming that the issue was fixed and all the service was completed and head out to my vehicle to find that all they did was the sensor and the issue was still present... nothing had been fixed. I went back into the service desk and asked if they had verified the problem was resolved and was asked to leave the vehicle overnight, having to source a work vehicle to get back to Toronto. All I had asked was that they plug in my vehicle for an hour so the battery voltage didn't drop to low and damage the battery. The next day I call in around noon to ask for an update to be told the technician is with my vehicle and they will give me call when it is done. I come back after being called at the end of the day after being called to pick up my car to find that the issue has not been fixed yet again... when I spoke with the foreman his response was "I don't believe you... show me" to which I went out and showed him the issue was still there at which point he said "OK, we will order the parts that the technician recommended"............... They had told me it was fixed when the technician had told them that a part needed to be replaced to resolve the issue. Salt on the wound and gas on the fire the battery was never topped up and as I drive away I get a Christmas tree of warning lights and alarms all over my dash for low voltage and cold battery and reduced performance to which the foreman has the arrogance to say "Yea, you really shouldn't let the battery get low... it's really bad for the car and can cause a whole array of issues"... not like I asked if it would be charged or I would take it home to charge it and was told by the service tech "Absolutely! it will be charged and I will make sure it is inside overnight!" Parked outside all night and never plugged in. Parts get ordered... waiting until the following week and I bring my car in on Wednesday for the repair, confirming that the vehicle will be repaired before the end of the day. Calling in at 2pm to confirm and told it will be ready and someone will call if there is an issue so I can arrange another vehicle if I need too. I call at 5:05; 20 minutes before I am done work for the day to a "Service is closed for the day" voice mail and a member of the sales team that said they will try and get a hold of someone to give me a call back. I am now stranded at work in Mississauga with no vehicle to get back to Downtown Toronto where I live (clearly communicated to multiple members of the service team including the service manager that I needed notice to get a work vehicle). I'm sitting here at 6pm with no car and no call back. I am beyond words... Worst dealer experience I have ever had... Not being able to identity a problem is one thing... sometimes things just don't work and are difficult to troubleshoot... this absolute joke of a service and customer service team, unfulfilled promises, non-existent communication and being left high and dry amid the largest snow storm of the year... unacceptable, unprofessional, embarrassing on a monumental scale.

The Service Department is EXCELLENT!! Honest and reliable. One of the best dealerships I have…read moredealt with!!! 10 out of 10!!!!! I have had extensive experiene as designing Mechanical Engineer for dozens of new dealerships and renovation projects throughout the Greter Toronto Area. I have come to know dealer principals and service managers, and can say that the Hogans, who own Dixie Ford, are top notch people. Their Servie people did some work on my used 2021 F150 Diesel pickup and some subsequent folowup, all to my satisfaction. Mike McCartney, P. Eng., BDM, Consulting Engineer

My car needed a new crank position sensor (CPS). Deer Park Automotive installed a defective…read moreaftermarket CPS. When I returned a couple days later because my car was having issues due to the defective CPS they had installed, not only did they refuse to replace the defective sensor, but they had the gall to charge me $100 for a computer analysis that said there was nothing wrong with my car (when there quite obviously was). Unbelievable.

one of the best places to get you car repaired, very fair price compared to dealer had my porsche…read moreserviced at half the cost what the dealer wanted, highly recomend it

I've been going to LGT auto for years. My car has been…read morethrough minor collisions and they were able to repair and replace the damages in a timely manner. I go to LGT for oil changes every time, the pricing is right.

Be aware of this scammers . I had a really bad experience…read morewith this guys. I had a broken coil and went to lgt auto to get my car fixed. They charged me $600 to chance the coil, it was running ok, but then 2 days after the car started shaking again. I took my car back to the mechanic and he said he was going to check it. After 2 days the Asian guy called me and told me that I needed to replace the injectors and it was going to cost $1800, just at this moment I decided to check their reviews and saw some horrible reviews about them so I decided to pick up my car and they charged me another $200 just to check it and didn't fix anything. They charged me $800 in total and didn't fix my car. So I went to another different mechanic to get another diagnosis. They checked my car and realized that the coil that the Asian guy replaced was defected and changed it, after that my car is running perfectly and they only charged me $300