We received an email from LL Flooring asking us to place a review on Yelp, whether positive or…read morenegative. So we'll comply with LL Flooring's request and place this review online. We purchased 1,200 square feet of wood from LL Flooring in the fall of 2022 and contracted with LL Flooring for its contractor to float the wood over our concrete slab. However, we discovered that a vast majority of the pieces had some bowing, and about half of them had very significant bowing. We talked at length with the store manager, who claimed this was normal. It was only when we called the Customer Care Center that we were told that we should expect the flooring to be flat with no bowing (and certainly should not expect that half the pieces would be significantly bowed). It became clear from our conversations with the store manager that his concern was whether the floor would actually come apart (or "fail," in his words). He was not concerned with the fact that the bowing would cause the floor to visibly deflect when walked upon, which would also lead to an unpleasant hollow echoing. He also made clear that LL Flooring would not consider this a warranty issue that they needed to fix if we were dissatisfied after installation. Based on the discussion with the Customer Care Center, we returned the first batch and ordered a second batch. That batch came in (albeit taking twice as long as LL Flooring had indicated it would) and we rescheduled the installation. The contractor stopped shortly after beginning, stating that in his 17 years of doing this sort of work, he'd never seen wood so bowed. He stated, "it's smiling at me," referring to its curvature. He stated that the bowing was causing the ends to lift up from the floor, meaning that the wood was visibly moving up and down when someone walked on it. He indicated that this is not normal, and like the Customer Care Center told us, that we should expect the wood we buy to be flat. Because we had considered gluing the wood down, we asked the contractor if that would be an option with this batch. He indicated that he would not suggest that because the ends of the bowed pieces would not make contact with the glue, and the glue would dry without contacting the wood in those places. We'd "have a big mess on our hands," he said. So now months have gone by, and we again have a defective batch of wood that we have to return. We've twice had to move all the furniture and appliances out of almost 1,200 square feet of living space, and then had to move it back in without the project having been completed. And now we will have to haul 1,200 square feet of wood back to LL Flooring - again. We're very disappointed and dissatisfied, putting it mildly.

I live in Baton Rouge but found a laminate that was on sale. The problem was, the quantity I need…read morerequired going to the BR store, Broussard and Slidell. Once I got to Broussard, I found a similar style I actually liked better. It was discontinued but a third less expensive and they had twice as much as I needed on hand. Harrison and Blake refunded my money, took possession of the eight boxes I had already picked up in Baton Rouge and saved me a trip to Slidell the next day. And the money I saved paid for the vapor barrier and padding. I'd called the previous day to verify they had what I'd originally wanted in stock. Harrison was with a customer at the time but said I could hold or he'd call me back. I got my merchandise loaded up and all was 'right with the world'. The guys were great!

Mike of Irv's Floor and More and his team did an excellent job and I'm really proud of the floor. I…read morehad never had a bamboo floor installed before and i was very particular with the installation. He was patient with all my requests and exceeded my expectations in the quality of his work as well as the time it took him to finish. Thank you Mike Irvin

From the owner: Accepting new projects and estimates within 3 months call or email for more information. read more

We just finished remodeling and love the granite and flooring purchased here. The granite (Typhoon…read moreBordeaux) and Prestige Hazelnut (engineered wood) flooring are both absolutely gorgeous and quality products. Huge selection of high quality granite. You see the slab you will buy. Competitive prices. Outstanding service from help with selection, answering questions, measurement and granite install. Happy to support such a great local business

From the owner: If you need new flooring, countertops or tile backsplashes, turn to Hard Rock Marble and Granite…read more We provide backsplash, flooring and countertop installation and repair services for residential and commercial clients in Lafayette & Baton Rouge, LA. We'll help you choose between a wide range of materials and styles to find the best match for your home. Our custom-designed showers are one of our most popular services. Call us today to speak with one of our tile contractors about your project.

Gerald did a fantastic job on our bathroom remodel and many other jobs he's helped us with. He is…read moregreat to work with, always responds and always shows up Timely and does great work. He is fair and reasonable and we value and trust his opinion. We will only use Gerald for Anything we need - big to small jobs! I highly recommend and would give 6 stars if possible!

Called for failed garage door. "I'll be right over." He was and replaced the spring. An hour later…read morehe was on his way and so was I. Can't beat that with a stick!

This most recent experience will be my third round of purchasing flooring from here and this place…read morestill outperforms most all the other flooring places I've been to in the area. I've purchased tile and hardwood floors from here and their installers are professionals and will do a job that is worthy of a 500k+ home and not a job where it looks like an amateur installed it. I will qualify this though in that not all of their installers are trim people. The most recent crew did a great job with the floor and a fair job with the 1/4 round which had a lot of unsunk nails in them and large (1/8"+) gaps in the corner joints. Sure, I can fix them with 2 treatments of caulk and spending 2 hours with a nail set, but they should do better or don't offer it. With that said, they have a great selection of carpeting, tile, hardwood/laminate flooring and the service to install it all. I plan to keep them honest as I have in the past but if the future is similar to the past, these guys will win in both pricing and service. Enjoy!

I had a wonderful experience! My husband and I walked in with a piece of our laminate flooring that…read moreneeded to be matched. Unfortunately, the flooring had been discontinued. They already knew what flooring we had before and found a VERY close match. They helped us within 20 minutes. The company was very communicative throughout the process and a big help. I definitely recommend them!

I can't speak highly enough about my experience using Damon Arceneaux. From the very start, he was…read morethe first to contact me right away. He showed up on time and went right to work. He is very skilled at installing flooring and had years of experience. On a personal level, he is a pleasure to work with. He is very polite and a very good listener. His fee is very reasonable. He installed 1200 sq. Ft. of flooring including the quarter round molding in two days by himself! I highly recommend him to anyone that needs flooring installed.

From the owner: I’ve been installing flooring materials for 30 years. I specialize in carpet, tile, vinyl plank,…read moreand laminate. My prices are negotiable and if you are not satisfied with my services you won’t be charged a dime.

I hired the Maids of Lafayette based on a lady friend of my from Facebook. What a disappointment!!…read moreThey claimed to have taken 3 hours to clean my not very dirty house. It is a 3 bedroom house and all they had to clean was 1 bedroom and 1 bathroom. The kitchen and the rest of the house was not in need of cleaning. They came in with 4 women who I claimed to have cleaned the bathroom and bedroom. They put a hand full of dishes in the dishwasher. They swept and mopped the kitchen. This did not take 3 hours to do!! I was told by Monica Sapp that the amount I would be charged would not be as much because they only cleaned 1 bedroom instead of 3 bedrooms. Well they charged me $350.00 for this work. I am a disabled war veteran of 2 wars. I live on a fixed VA and Social Security disability income. I explained this to the business manager in New Orleans. She said she would not compensate me for the extra cost. She said the ladies stayed for 3 hours at my home. Well that is hard to believe because I was there the whole time. The lady in charge may have stayed outside for 3 hours in her car but not in my home. I hope this company does not do this to other good people in Lafayette, Louisiana. Please stop doing business in my town Maids of Lafayette!! You are thieves and liars.

We had or office cleaned on 7-15-15, the ladies came as a professional team and went right to work,…read moreeach lady had their designated area. If any questions arose, they came to me to ask specific instructions. I highly recommend team 6 for your cleaning needs.