1. Xclusive Detailing

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Xclusive Detailing

5.0 (4 reviews)
Closed • 7:00 am - 5:00 pm

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5 years ago

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5 years ago

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Erick F.

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Grease Pro Car Wash & Detailing

Grease Pro Car Wash & Detailing

(2 reviews)

Paid over $50 to vacuum wipe down interior and clean mats not one dam thing was done had to do it…read moremyself after getting back sent my day to get it done trusting the job we paid for but nope a 2 year old could have done better

I just tried the GP car wash for first time in a long time. . …read more I had just finished a $267 oil change on my pickup and decided to make use of the $10 off gift for the service. I watched for 20+ minutes as the kid I was so lucky to get on my truck rubbed the glass off the inside of my door and windshield on the drivers side. He would circle around and touch here and there but always went back for the drivers seat, like he hadn't just rubbed it raw a few seconds before. I did the "#6" high end wash and was expecting at least a thorough attempt at a good job. I know it's not a "detail", but for over $50 bucks, I must say my expectations were a little higher than what I received. What I got was bug guts still on the windshield, hood and grill. Brake dust on the front wheels. Dirty running boards. Vacuumed but not wiped console cup holders and floor mats. However, they did help themselves to my apparently filthy dirty coins that were in the console tray! I guess that's where you're supposed to leave the tip? I am in search of a pay by the month program to try and keep my vehicle clean since I work with clients riding along sometimes. Needless to say, I'm not too comfy moving forward here with a monthly commitment after this kind of result on the first run! I may also need to re-think my oil change spot too; hopefully that work was a little more conscientious. CT

Pro-Clean

Pro-Clean

(14 reviews)

We had our car cleaned here and it is now the cleanest it has ever been since we drove it off the…read moredealer lot in 2021. Great job!

A couple of months back, I got a new car from a relative that wreaked of smoke, so it needed a good…read moreinterior vacuuming & ozone treatment. The outside looked brand new... shiny, clean, well taken care of. WAY too expensive, $400. I thought they said $300 & I should have gotten it in writing first, cuz upon p/u, the very young guy knew nothing, understandable cuz it's the owner who set the price, but annoying. Did a good job at removing smoke smell & an adequate job of cleaning (aside from the smoke smell, it wasn't unreasonably dirty), although they left streaks of some liquid on the side window that I just cleaned myself & lost one of my headrests, the biggest issue in addition to over-charging. The owner, Michael, said he'd replace it, then denied they misplaced it cuz he couldn't find it in the dumpster (HUH? WHY would your staff throw it away?!!) & then accused me of losing it cuz I "couldn't recall" if all the mats were in the car when I dropped it off. Yeah... they were stuffed into the trunk, I'd just gotten the car & it was my FIRST TIME DRIVING it... so, I didn't count the mats in the trunk, which were all there, btw. The headrest was in the backseat when I dropped it off (he captured that on the video he supplied, then also showed it was missing on the after video. So why is there a question on his part?) Still, he insulted & blamed me & said I should look around for it. Seriously? Do customers often remove the car headrests & walk around with them? It was initially removed as the previous owner removed it to transport belongings & was in the back seat when I arrived. I pointed it out & as I said above, he captured it there on his pre-clean video & missing on the after video. My mechanic recommended Grease Pro & I should have listened to him, but this place was within walking distance so I unwisely chose them. I had 3 red flags when I dropped it off... I mentioned the ozone machines that you can buy for $50 or less online & he said they didn't work as they're meant for small apts. Uhhhh, well there's far less sq footage in a car than apt so I'm stupid for ignoring that. I then said he was $50 more than Grease Pro's $250 charge & he said they like to keep costs low for return visits. Uhhh... I just said you charge more, so again, stupid me disregarded that. There was a 3rd red flag I can't recall now & against my better judgment, I left it with him only as they had so many good online reviews. BIG mistake to trust someone who lied upfront. Lesson learned. Shame on you, Michael & your staff for losing my headrest & insulting me & lying about it & shame on you for overcharging. I'd never use them again & in fact, can post the vids he sent to me to prove my review's accuracy. 0* out of 5. The smoke smell was removed, but not worth $400. Okay work (just okay on the interior/exterior clean... my car looked the same after a pricey exterior wax/wash), but Michael will insult customers & burn bridges & be deceitful for a less than $100 replacement part that he or his staff lost. He overcharged me $100... it would have been an even exchange. He's a disgrace. I would have taken him to small claims court & looked into it, but it's more $$ to file a complaint than just buy a used headrest on Ebay. You lucked out.

Xclusive Detailing - auto_detailing - Updated October 2026

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