Extremely satisfied with the work they did, really good honest people working here,, will…read moredefinitely recommend this place to anyone who needs body work done

Definitely the best experience we have had with a body shop in Bay County. Fair pricing, excellent…read morecustomer service, and you can't beat a 48 hour turn around! We were very impressed and pleased:)

Had pre-buy inspection done on a 4Runner. They were extremely thorough and friendly. Would…read morehighly recommend for any auto repair you may have. Rusty

Awesome customer service and service was done quick. Sean helped me throughout the entire process…read moreand kept me updated. Very honest people and pricing!

Chris was awesome had 30 minutes to get 25 miles before the ride store closed and made it on time…read moresaved me so much trouble thank you Chris and his boss not sure who you are but to ok the new drop off location helped out a lot

Super racist and sexist don't recommend to ask for tow ruined my car, wont answer calls and unplugs…read morephone so you can't get your car out

No complaints. Pricing was fair and the work was done perfectly. I will be returning.read more

What an amazing experience I encountered here. This company is very knowledgeable and informative…read more They did everything from contacting my warranty company and taking care that process, to contacting me on a regular basis. When you first approach, there's nothing "fancy" about this place. However, integrity shines! Work ethic shines! They work in this heat, and still have the capacity to smile when you walk in the door. They are worth every penny you spend here. They honor the military! They give us a discount. They appreciate the fact "we served" our country! I highly recommend them, and always communicate with them! It was an honor to encounter them during a very difficult situation. They saw my needs to have my car for work, and travel for work. KUDOS

The service and didn't try to over sale! Nice folks! They…read morequickly got me in and out! They also do top offs if needed later and check the tires!

Always top notch service! Friendly group and they do try to upsell but with solid information and…read morethen they are done, which is 10/10 for me!

I had them install springs on my GMC. I took my car to his house and it took two hours. The…read morecharge was $225 for cash. I know I had spoke to a bigger garage that had lifts and they thought it would take one hour and their hourly rate was $125. So in the long run, if your car runs, you will save money if you goto a shop that has a lift since they both charge the same per hour and having the car on a lift will be done quicker.

I have a 2012 BMW x5 and most people outside of BMW dealers won't even look at one, let alone try…read moreand fix it. My son, who is also not a guru (when it comes to foreign cars) tried to explain issues that were going on. We called a gentleman who came and in minutes said it was the alternator and battery. My car would crank and stay on so there was confusion on my end. It then became a chain reaction one mechanic knew another and now They both said it was the alternator and the cost would be $900! I couldn't do that amount and decided to call another. I found JC Automotive. I texted and explained what I was being told. I sent pictures of what I was seeing. He immediately told me that it was not the alternator and why it could not be. I felt like he wanted to listen and understand what the problem was and how he could help. Three hours later he had my BMW back on the road and all codes erased. I am a customer for the long haul. Thank you Chris!

Support local business. I took my Jeep here on the recommendation of another shop and they fixed…read morethe original problem and several related issues. They had great communication and were very thorough. Yes, I would take my vehicle here again.

Called and spoke with Brandon about installing an air horn. Got me right in and the install was…read moreprofessional. Thanks guys!

I wish there was a way to leave more than a 5 Star review for Gagnon's. They are the most…read moretrustworthy shop I've ever found, they know what they are doing, they are fast, and they have very reasonable pricing. It doesn't matter what is needed, they have always come through with the perfect solution every time. If you need your car services or repaired, don't hesitate to go straight to Gagnon's.

the worst auto repair in the business. shame on you. they will rob you blind. they told me they…read moreinstalled ngk laser iridium spark plugs that were $27.73 a piece but several months later it turned that the same set of plugs were $45 for the whole set.in addition they charged me 101.60 to install the plugs. buyer beware!!

Randy is the best! He has serviced all of my vehicles since 2008. He is reasonable, trustworthy and…read morehas certified mechanics.

Involved in an accident on Thursday night. Went to Randy's first thing Friday morning and they…read morechecked the front end steering components and realigned the front end pretty quickly. Was grateful for their ability to get me in and repaired for my trip back home to Kentucky.