We were promptly greeted at the CANCUN airport for shuttle service to our resort (4 women traveling). Rafael was easy to find and had a sign ready to pick us up in a chaotic setting. His shuttle was exceedingly clean and smelled nice. He handled all of our baggage and was very pleasant during the drive to our resort. He speaks very good English and was able to give us pointers around the area.
We also used Rafael for our excursions around the city. He handled all of our arrangements (better than resort rates) in addition to transportation. One tour was running a half hour late, and he waited patiently to ensure our safety. Once we had telephone reception, we could see that he'd been calling repeatedly to ensure that we were ok and not in danger--he completely went above and beyond the call of duty, which we all greatly appreciated!
For international travel to the Cancun area, I will not use anyone except Rafael. He is WONDERFUL! read more