Swedish fare served in a very a traditional Swedish setting. Service served like ice -- heartless, compassionless and cold! Loved our visits in the past but today was traumatising.
My husband and I thought we'd kick off our 2018 with a traditional Swedish lunch. We've been to Ulla Windbladh several times in the past during the summer months.
We called to check in advance whether dogs are welcome in the restaurant and the person who answered the phone said yes. We have a 3-month old tiny miniature pinscher who is very well-behaved.
We showed up on time and was ushered in to our corner table by the window. The table beside us were empty.
We ordered Swedish classics -- toast skagen to start and beef rydberg for me. The portions were just right -- not too small, not too large, lagom as they say in Sweden.
Our puppy Bettina, is very well behaved. She had her leash on and spent most of the time in her bag. I took her out of the bag before the starter, in between starter and main, and in between main and desert. She was on my lap during those times. Granted, when we first arrived at our table, she barked once when the waitress came over to serve our drinks -- as a small puppy would. She remained on my lap as I held her and she soon behaved after that and did not make a single nose after.
Everything was going well we thought until we ordered desert. Suddenly a big bearded man in a suit came by strongly telling me not to feed our puppy on the table.
Bettina was, once again sitting on my lap as I took her out of the bag after the waitress cleared our plates. I gave her small treat from my tote bag next to me as she was sitting on my lap. While I disagree with his concept of what "table" means (does that include my lap, inches away from the actual wooden table), I peacefully conceded because I don't want any commotion. So I put Bettina inside her bag on the floor next to me.
About a minute later (or perhaps about a minute and a half), he came back again to say "your dog needs to stay in her bag because she's being snappy at staff" with a raised voice and a stern tone. My husband and I were aghast!
I do not understand what kind of person would do that unless they maliciously intended to ruin someone's luncheon. To go to our table twice in a span of two minutes to tell us off is deliberately calculating, with precision, to make us extremely uncomfortable. What kind of person would snap at someone instructing them to put their dog in the bag when she's already in the bag?
The three month old puppy was well-behaved the entire time so I extremely disagree with the idea or his claim that the dog was being "snappy". It's not fake news. It's a blatant LIE! A falsehood!
We have two theories here --
First: my husband suspected that the waitress (who is not our server by the way) serving the table of 7 or 8 tourists near us was having a field day because she had problems handling their order due to language barriers. When I took my dog outside the restaurant for a break, that waitress came up to my husband and asked him "is the dog gone?". It was clear that she was in a foul mood to the other table and perhaps channeled her problems to the host who then manifested them all on our poor puppy.
Second: it could also be our waitress. Sure, Bettina barked ONCE for a second at the beginning of the service when we first sat on our table and it was smooth sailing after. Assuming it was our waitress, why wait to prey on our puppy until desert?
We were so taken aback by the whole thing -- there we were, thinking we had a lovely time until the host himself started barking at us (never mind the poor pup who kept her mouth shut). It was quite frankly, astonishing, and we literally had no words at the table.
As soon as our server served our desert, creme brûlée, on the table, I immediately asked for the bill, handed my credit card, put our jackets on and bolted for the door.
I'm not the type of likes to throw fits at restaurants. NEVER EVER QUESTION, NEVER EVER FIGHT BACK, NEVER EVER SAY ANYTHING. You never know whether they'll spit on your food or drink or worse, they might poison you.
We just wanted to get out of there as fast as we can so we left the desert untouched.
It was truly awful. I guess there are people out there who simply are not capable of being compassionate. Sure, we probably would've gotten better service had we not brought Bettina but perhaps it's time for them to prohibit dogs from going to the restaurant rather than harassing paying diners.
Thank you Ulla Windbladh for ruining our New Year's Day! This one is definitely for the memories.... read more