I would stay away. Doesn't even sit with the customer to file taxes(no private office) and leaves…read moreout so many important details. Then emails me back with someone else's income tax file. When I replied to the email to let them know that they have shared a wrong files, owner doesn't even recognize the mistake.

I was in a situation where I hadn't done my taxes and the deadline had passed. There were changes…read moreI needed to account for, for which I had no familiarity. I put it off and missed the deadline. I went to Reliable Tax Service and they were able to help me quickly and easily. I was embarrassed that I was submitting late but they were so kind and patient with me, and put me at ease right away and completed my taxes quickly. Prices were more than reasonable, and less than the chains. I will be going here from now on.

I had a great experience working with Danya for my tax filing. She is extremely knowledgeable,…read moreprofessional, and made the entire process smooth and stress-free. She was always on time, very responsive to my questions, and took the time to explain everything clearly so I felt confident every step of the way. I really appreciated her attention to detail and the care she puts into her work. If you're looking for a reliable and trustworthy tax advisor, I highly recommend her services!

Danya was great, on time and answered all of the key questions. We will book her for our filing…read moreand tax advice.

I've had the opportunity to work with Dan the past 3 years for taxes and I can't recommend him…read moreenough. He is knowledgeable, professional, timely, thorough and has a streamlined, comprehensive process that's easy to complete/follow. I look forward to working with Dan for years to come.

Dan has been helping us fill our taxes for several years now and I couldn't be happier with his…read moreservices. My wife and I have had many changes in our finances over the years, making our taxes complex. Dan was still able to file everything ahead of time with no problem. He manages all documents using secure file sharing services and is always happy to jump on a call to explain the filed return or for general financial questions like energy credits. I strongly recommend him and his services.

Been going here for a few years now and you couldn't find a more caring group of people. they…read moreactually try and help you get money back as opposed to chain tax services who just go through they their self-made programs. Never fail to answer a question.

A pleasure to work with. I hired Amenata to sort out my taxes for year which included freelancing,…read moremultiple employers and other complexity. She's very thorough and quick! I felt prioritized and easily trusted her to do great work.

You will not be disappointed working with Botus Financial Services. Amoneta is courteous,…read morecommunicates well, and gets the job done incredibly well. She took us on at the last minute and did a fantastic job!

Never doing my taxes with these fools again. Unprofessional and will rip you off. My friend told me…read moreall their employees are video-trained like you would do if you applied to a drug store job. I did a 1040 for Federal and State. Nice old lady but sometimes nice is not enough, you need someone who is intelligent and will take care of you well. After all this is taxes, a serious matter. One wrong move and BAMM you are audited. I was watching as she was doing my taxes and she was frustrated because something confused her and she kept clicking things until it let her move on to the next page. In my mind I was thinking "What the **** is she doing? I hope I don't get audited." After all the taxes was done. I paid. She never told me about the price increase. Instead of paying the $179.99, I paid somewhere around $245 for doing a simple 1040 tax return. SHE NEVER TOLD ME ABOUT THE PRICE INCREASE FOR DOING THE TAX PREPARATION. I was so caught up and happy that everything was done I didn't think about the price and just paid with my credit card. I am sure a lot of you guys are like that when you buy something at a store and pay for it but not realizing it wasn't the price you were expecting. I didn't find out about it until this week when I opened back my 2015 taxes because I never got my State return. I looked at the receipt and realized they charged me an extra 65 bucks. I called customer service to try and get back the difference but they were useless also. Now I have to call the state and I bet something she did will cause me to have a headache the next few days or weeks. Next time I am going to Liberty Tax Service (because I heard it is way cheaper) or doing it on turbotax.com myself, where it is FREE if you are just doing a 1040. I wouldn't be as upset if they told me about the price increase or were CLEAR about any additional charges. But I was told the total price at the end, but like I said I was so happy everything was over. I really didn't question or analyze the break down of the price. Let's face it, all of us have done this, paid without fully being aware. I guess I am guilty of that. If it was an extra 10 or 15 bucks, I wouldn't be upset. But $65 is upsetting especially since I lost my job. I give this place 1 star for at least a nice employee and 0 star for the service. Overall, 1 star. If I could, I would give it 0 or negative stars.

I had a simple 1040 so this should have been a short visit. The employee couldn't accurately use…read morethe software program to do my taxes. The program kept telling him he was making mistakes. Took forever. And then he filed it with the wrong names. What a mess. Stay away.

I needed a new accountant and tax preparer and after extensive reviews of CPAs, I met with Scott…read morefor an initial consultation. Shortly thereafter Scott and his protege completed my return. I am extremely pleased with the service provided.

Scott has been the cPA for our small law firm for many years, and my personal CPA for almost as…read moremany. He is thorough, easy to work with, and helps us understand idiosyncracies of taxes. we highly recommend him and his firm.

Incredibly rude and unreliable. I was helping a friend who did business with this firm for years…read morebut had fallen behind due to family tragedies. This firm could not have cared less or been more unhelpful. They were constantly rude and condescending in emails and when you matched their attitude they cried victim. They are massively disrespectful and think you should just take their attitude and smile. They don't answer questions and on the off chance they do are very rude. Just all around rude nasty people. I don't think they know tax law either. Probably why they don't like answering questions because they don't know the answer and if they are rude enough hope you don't notice they don't know.

I had a really unfortunate experience with the owner (Dennis himself) and one of the secretaries…read more. I went here because I needed help and told him times were tight and I needed to get caught up on a few years, but there was very little paperwork involved.. Mr dennis told me he would help me and was initially very kind, inviting me in his office. My ex girlfriend had worked there for years and she referred me. She was hoping they would help me but I later found out they mistreated her as well (while pregnant) He gave me a very reasonable quote for getting me caught up .. I explained that I had 2 uncles die of covid and we were struggling to raise money for our family. I was later informed by a secretary that I owed a large sum and it was only going to cover one year (for which there was going to be no return because it was so late.. ) It was very upsetting and I told her to tear it up and that I would have to bring my business elsewhere I would have never agreed to $2000 dollars for what would have amounted to a half hour of paper work She called me unethical and said they would do the one year for free (in a very condescending tone). She said and I quote, "we will tear up your check and to consider this one year of a return a gift from us" The disagreement was upsetting but I was relieved and grateful at the same time. I later got a bill in the mail My friend later told me that after giving these folks blood sweat and tears they pulled a similar stunt on her. I guess this is how the rich stay rich. The guy has a shiny 120 thousand dollar car out front in a very working class neighborhood where many of us are struggling to get through these hard times. I don't understand why they wouldn't have just sent me somewhere else. They offer to do the one year free, then send me a bill after all .

Mr Ritchie has been preparing taxes for over 40 years. He knows a great deal and keeps up to date…read moreon all changes. He is in his late 70s and is eccentric to say the least. He hates phone calls, texts and email. He likes faxes and mail. This review is more for his existing clients as he seldom takes on new clients. It helps if you are referred by an existing client. He no longer takes on new clients with difficult returns (i.e. businesses, self employed, rental income and multiple K-1s/K-3s). The office moved in July 2023 to his home. No, he did not publish this information. The phone and fax have not changed. Existing clients should call to find out the new address and to make an appointment or when it is a good time to drop off or mail your paperwork. As always, expect a long wait time on drop offs and mailings. He tends to do them last and you will most likely end up on Extension. If anyone forgets to provide him with any paperwork they will end up on Extension. He dislikes having to look over a tax return a second time, especially during tax season. His time management has always been bad. Your patience will be tested. He has slowed down considerably in his work and you may be sitting with him for hours as he prepares your return. If you are his next appointment expect to be waiting awhile. Communication with his clients is always limited. He listens to all messages but seldom returns the call. Replying to emails is rare. After April it is almost impossible to get a hold of him. If you are on Extension, he will wait until September or October to speak with you. His plans going forward are unknown. It is best to call immediately to make sure he will continue to do your tax returns. His assistant is no longer handling the day to day work in the office. She is working from home on an assigned list of clients. That means his office will look very unorganized, but he says he knows where everything is.

Great service and easy parking access right in East Milton Sq…read moreVery good pricing and knowledgeable