Used the wrong nails, did not do what was in the contract, had a hard time getting a hold of him,…read morerefused to come by and remedy what was wrong, his workers put holes in my gutters, and took forever to send an invoice. Once, he finally did, he called repeatedly and showed up to the house (which he couldn't be bothered to do when we weren't satisfied) to get his money 2x in one day without calling first. Wanted me to write him a check in his name instead of his business. Oh, and told us that he had so much business, you should just go somewhere else anyway. Update: called my husband to request that this review come down and that we apologize for disparaging his business. That was the most my husband has ever talked to him. Also, see pics. The one pic where all you can see is little specks on the wood, those are nails and now we can't stand up fully in our attic because we will hit our head on the sharp end of them.

Super quick to answer, come out and get the job done. Did a quick and thorough job. Was the best…read morevalue by far! Wish I had remembered the name of our technician, but he was out early, very friendly and courteous.

I am so thankful for Fabian Johnson my representative of BlackSpade Roofing. He was very…read moreinformative and professional. Mr. Johnson assisted me throughout the process, even when I was a little nervous, he was patient. My roof looks amazing and it was completed in one day. Thanks to everyone at BlackShade Roofing. The owner was very nice as well. Mrs. Banks in the Brunswick area, a very satisfied customer. Thanks again Fabian

I had previously had four other roofing companies that tried to get their service approved with my…read moreinsurance company but they were denied so when Fabian and Palmer came to my door I was very skeptical. They asked if they could go on my roof to check how extensive the damage was and after they took pictures and contacted my insurance company I was so shocked when the claim was approved by my insurance company. So apparently they knew what they were doing. I especially liked how they were willing to go the extra mile to offer their help that was not a part of the roofing service, like even offering to cut my grass before the workers came to do the work. I feel like they are a part of my family. When the roofing was complete I was extremely satisfied because it only took one day for completion and the company did an excellent job of making sure everything was clean in the grass area, the driveway and they even wiped down my white siding so everything would look great. The owner of the company came to make sure everything was delivered and he was very sociable and curious. I definitely recommend Black Spade Roofing Company if you need your roof to be done professionally as if they were doing their own. I rate Black Spade Roofing Company a 5 Star Company from my experience!

The managers and crew are absolutely outstanding. Brian was super helpful and made the process very…read moreeasy. Even though it took my insurance company a while to get it together, they were patient and kind. Their crew came in early and was able to have the job completed by 4:00pm (one day job). Everything was professional, quick, and great quality - with a CLEAN worksite. I recommended them to several of my neighbors and we are all happy with the results!

Horrible company. Terrible contractors that aren't skilled and customer service is non existent…read more My case is ongoing and has been for 9 weeks now. A leak in my 7 month old roof killed my HVAC system. Replaced and had it repaired and they covered those expenses everything seemed good. They refused to run a leak test before I installed a new HVAC system. Flat out refused with no explanation other than they didn't "need to" I gave them nearly 2 weeks to do this but nothing. So we installed a.new system only for that one to be ruined from a leak IN THE SAME EXACT LOCATION. This company is refusing to cover the damages trying to put the blame on the brand new unit saying it was somehow wired incorrectly. AVOID LIKE THE PLAGUE. We will see them in court because I am not done.

We had our roof replaced a few months ago and were very pleased with the results. JR is very…read morehelpful and knowledgeable about the roofing industry. Thank you for the housewarming gift, too.

I have recommended them to others several times over the last few years. My experience with them…read morewas very positive. Recently I have been trying to reach out and have unfortunately been unable to reach them at all. I have called daily for more than a week and the phone is never answered [their mailbox is full so I am unable to leave a message.] I have also emailed them and posted a question to them on their Facebook page and haven't heard back at all. Are they still in business?

I have to report that I am extremely disappointed with the work they performed at my residence…read more Contracted them for gutter replacement and gutter guards. The new gutters were not installed securely and not properly sloped to allow rain water to flow towards the downspouts. The gutter guards were made of cheap metal screen wire and the sections did not meet or overlap leaving gaps where leaves and debris got into the gutter. The gutter 'screens' started rusting within 3 months. I called the company numerous times to express my concerns about the quality of material and the work performed but never got a response. I ended up having to make the 'new' gutters work as they should and install different gutter guards myself. I highly doubt not recommend Lowcountry Roofing and Exteriors for this type of work.

Chance recently replaced our roof after storm damage that ended the life of the roof he had…read moreinstalled almost 20 years ago. So he really gets 10 stars for two 5-star services! Both times he and his crew were professional, skilled, efficient, and impeccable in both their work and their clean-up. Unexpected problems were identified and repaired with little fuss, and we know from experience that this company stands behind their work for its lifetime. Two times over the course of the last several years, Chance came out quickly to address a previous storm problem and a leak which the plumber swore was a roof issue but turned out to be his plumbing error. That time Chance couldn't help with the plumbing leak but saw two collars around the stacks on the roof were aging and so replaced those before they could become problems. Our neighbor even came out and complimented how beautiful this new roof is and how he noticed the excellent job the crew did! A roof that draws compliments! A bonus!

We have had a WA roof since 2016 and couldn't be happier with quality of materials, workmanship,…read morespeed of installation, thoroughness of waster removal and cleanup. My purpose here is to thank WA and their representative Adam for coming out to inspect the roof for possible damage caused by animals that had invaded our attic. Adam personally visited, flew a drone for several minutes to see if there was obvious damage. Seeing none he climbed to the roof and walked the whole area. The roof is completely intact. I tried to pay for his time but was told "no charge" since I was a customer. This is a top notch company and you cannot go wrong if you need a new roof and rest assured you will no be ignored if you have a problem years down the line. BTW, animal entry apparently was via soffits which are vinyl, although damage to those is not apparent. Tree branches next to the house were cut way back where they can't get in and the problem has been solved!

I called Willow Ash with a problem concerning a third floor deck. My house is fairly new, but the…read morethird floor deck finish wasn't done properly and In the beginning, this company was awesome. The owner, Ryan, came out and listened to my original vision and came up with a solution on how to fix it and assured me that he would find product that would create the finish that I was looking for. He sent me a quote of $2,400 which I had no reason to question because according to their reviews this company is great. I was sent a link for a deposit which I paid immediately. Once a product was found, colors were picked and a date was set (setting a date took forever) they were able to get to work. The problems really began with his worker, Jose. Jose came out and sanded down the original finish and properly (?) graded the deck. When the initial product went down it was not the correct color but I was assured that if I wasn't happy once they were done, they would come back and lay another color on top. From here on out it took weeks to get the project finished. Whether or not Jose would show up was up to fate and I never knew if a guy I didn't really know was going to show up at my house as I was getting ready for work. Initially, we noticed that cracks were starting to appear even before the job was finished. I was assured of a solution. It took a while for this new product to get shipped, but Jose finally came back with another product to put down that apparently was supposed to "fix" the cracks for good. In the end, I hated the color, but was told that it would cost more $$ to change the color even after I was assured it would be no problem to lay another color on top. Once the job was "done" or so I thought, I came upstairs to find that epoxy was on door, the door knob, hardwood floors and walls of the deck itself. I complained so the owner sent Jose back out to "fix" it but to this day there is *still* epoxy on surfaces of my home. At this point, I have to admit I wasn't thrilled, but the job was done and I could finally enjoy my deck. I was assured BY THE OWNER that if cracks ever appeared he would come out and fix it no problem. When it came to actually paying the bill, he added on charges because the job "took longer than expected". It was over $300 dollars more than the original quote and this was done without any communication. I disputed the extra amount because any delay in this project was certainly not because I was delaying the project seeing as how it was HIS worker doing the work. He did eventually change the bill so it was the original quoted amount and I paid under the assumption and assurance that any cracks would be addressed. Inevitably, months later the cracks started to appear. As time went on the cracks got worse, but I wasn't worried because the owner said he would fix them no problem. I called him and he actually seemed to care. He said he would research another product and send Jose out to fix. Of course, I never heard from him again. I called multiple times and was always told something different. Eventually, he basically asked me what the heck did I expect him to do? I kept a texting chain going and at times he would text and say could they come back to take a look, but when I responded I would never hear back. Eventually, I sent an email which received no response. I actually had a contractor come out and give me a product recommendation which I sent to Ryan at Willow Ash Roofing and he never responded again. My deck is still not fixed and looks way worse than it originally did. At this point, I've been quoted the SAME amount to fix a deck that I paid to have refinished in the beginning. I am disappointed and frustrated.

Super impressed with quality of work and timely manner. Would highly recommend.read more

Garret was quick to respond to my emails and phone calls. He provided information we needed when…read morelooking for a house plan that could save us money. Great company!

Great company. Responded to Email quickly, fair prices and most importantly, ACTUALLY SHOWED UP. I…read moreguess there is too much money in roofing business because 4 other companies either didn't show up for estimate or looked over and never sent a quote. If and when I do redo my roof will be using this company. Can't recommend enough.

Allen and Michelle at My Roofer were great to work with. They came out the same day, provided…read moregreat service and fair prices. We will be sure to use them and refer them again!