Rich was very informative about the type of wheel chair I was interested in. However that model…read moreisn't safe for my purpose. I have been a loyal customer since the 1980's. thank you for still being there.

Everything you can imagine that is available in the home medical treatment line. I especially liked…read moreSleep Apnea supplies and toeless compression socks made to measure. Why don't I give them more stars? The prices. You can do better on Amazon. But if you are in a hurry and need something NOW, this is the place.

So grateful for the service I got from Suncoast. I arrived late one afternoon for a multi-night…read morevacation in St Petersburg only to discover I had forgotten my CPAP device. A few calls to other providers were unproductive and I was growing increasingly distressed. But then I reached Suncoast, which was able to provide me a rental machine on short notice and stuck around to help me set it up even though it was just before their closing time. They were great and so helpful when I was in very urgent need. Their rental CPAP worked very well too!

I have shopped at Suncoast for years and bought many things for my mom as she aged. This is an…read moreexcellent place with great people. the selection is also very good. Everyone is super kind. They moved to their new location and the store is very nice. I highly recommend them!

Thankful to have a Medical Supply Store conveniently located in Dunedin. Chris is extremely…read morehelpful. I called to see if they had what l needed for post-surgery recovery. He clearly explained my options and pricing. I highly recommend Pinellas Medical Supply.

I orderer a walker for my elderly father from Amazon, but I realized when it arrived that it was…read morenot stable and seemed poorly made/unsafe. So I stopped by Pinellas Medical Supply on a whim this afternoon and was greeted by a gentleman named Jared who was very friendly and helpful. He showed me a similarly priced walker he had in stock that was very sturdy and a much better quality. He also successfully upsold me on some additional items that would make the walker easier for my dad to use around the house. The store itself was clean and brightly lit and well organized. Highly recommend!

Their service to clients is unsatisfactory to say the least. Difficult to get in touch with- you…read morealways have to follow up to make sure what was supposed to happen actually does. You're not treated like a customer or with respect - probably because Medicare pays most of the bills. In the five years working with Lincare I have repeatedly dealt with error after error and then been given a horrible attitude on top of the issues. Oxygen needs are serious and there needs to be accountability.

I had to get resupplied with breathing equipment due to an unintended lapse in coverage. So once I…read moregot the green light from my pulmonologist and all that nonsense, I called this office to make sure they received the scrip etc. Once they verified my info and saw my account, they helpfully submitted the paperwork to my health insurance. It bounced back twice through no fault of theirs: so after a couple more calls, here we are. I got so tired of dealing with their "hotline" that I tracked down this office. Tom, the phone fella, was more than helpful in tracking down all the boo boos and tracking my claim's progress. He also got me scheduled to come in and get myself re-set up, so to speak. Enter today, I showed up a lil bit early just in case of paperwork. So after just a few minutes, Jackie came out to get me. She took such great care showing me what I'm entitled to receive, when I should receive it and so on. Not only did she do so in a thorough manner, but went beyond too. Jackie showed me the proper way to set up, clean and maintain my equipment. She also offers a few simple insider tips to make sure nothing happens to it nor to me by using it. Jackie gladly looked at it to be sure it was properly set, etc. All I can say in summary is that Jackie was very thorough, empathic and professional. I was provided with all the reference material and ancillary supplies I'll need for awhile until my automatic refills come along. Let's just say that after my visit to this office, I can breathe a little easier!

Extremely helpful. Bought a scooter for my Mom and the service was amazing. Even as the store got…read morecrowded and there was only 1 clerk, he was patient and calm.

Called in and spoke to Preston. I informed him that my father had recently passed away and was a…read moreVietnam Purple Heart veteran. Preston sounded like a robot. He stuttered a lot and didn't want to answer any direct questions. Seemed too combative. Almost seemed annoyed that I called and asked questions about things that would have no knowledge of. If you want someone to receive you warmly, and be genuine, I would refrain from calling Preston. He doesn't understand customer service in this space.

Tell me the owner is a very sweet lady. She has the right prices and great customer service.read more

Go else where!!!! Tammy has the personality of box she thinks she is all knowing of everything…read moreeven dieting. Placed a order for tan compression hose got black socks the wrong size thats after being measured. Lied to me the compression leg wraps are not custom made and they were all so the wrong size, but would not take them back. They were not even tryed on and still refused a return but i can wear them for a day then she will get me a new size. Makes no sence taken back after i wear them but wont take them still new in box. Even called me a lier repeating what she told me on the phone. Tammy kiss your ass till she gets your money but not willing to refund it back for items she miss ordered.

There comes a time in peoples lives, when they, or someone they take care of, will need some form…read moreof durable medical equipment. More on that later. Here one can find Brian Maggio, who is a licensed Pedorthist. A pedorthist is a professional who has specialized training to modify footwear and employ supportive devices to address conditions which affect the feet and lower limbs. I am a Type2 diabetic. As a diabetic Medicare will provide one pair of shoes a year. After jumping through all the hoops that Medicare makes you jump through, The paperwork ends up with Brian, and that's when the magic begins. Brian measures your feet, makes suggestions on styles of shoes then makes impressions of your soles for inserts that will fit into the new shoes. Once all this is completed, one leaves the store with "happy feet." Brian is a laid back, down to earth person who is very easy to talk to about any problems you may have with your shoes. Brian is at this store only on Tuesdays and Wednesdays, the other days he's in Tampa. I highly recommend and trust Brian Maggio. Back to Health Aid Company. They can handle all your durable equipment needs, such as, wheelchairs, both manual and electric, mobility scooters, lift chairs, hospital beds, commodes, crutches, canes, and walkers. Some of these items can be rented too.

I dealth with their Tampa office 5 years ago and Lucia was great. I just spent 5 weeks dealing with…read moreMelissa there, and it's been the most awful and frustrating experience ever! My doctor's office said they're totally disgusted with them, and we're relieved when I told them I have found a different provider!

I have been a customer for years now and they always seem to have what I'm looking for. They are…read moresuper helpful and store is organized and neat!

Excellent customer service! Spent so much extra time working to find just what I needed.read more

I went shopping for an electrical reclining chair a week ago. I decided to go to this store - the…read moreone in largo - just to look at their inventory. I thought I was going to have to visit many different stores, to find the appropriate recliner for my upcoming surgery recuperating period. What a surprise when I entered the store and met Bryan the medical rep. He was patient, helpful, and answered all of my questions. I tried all the possible recliners and Bryan explained all the qualities of each. Bryan really put the time and the effort. I did not buy the chair that day, but I left feeling very happy and like the worry of not finding one was gone. I came back to buy the chair a few days later. I was serviced by Doug and I had again a really good experience with him. Friendly, attentive, knowledgeable plus he explained all the buying steps easily. Again a very nice surprise. Today my chair was delivered by a young man named Carlos. He is a Technician for the company because he not only delivers but explains how to use the control of the chair. Again, friendly, attentive, patient. We went thru the settings, me trying the chair out, asking all sorts of questions regarding the recliner. The delivery experience was actually very easy and pleasant. I was very surprised overall at the high level of service this company has. The employees do a job above and beyond average in giving the customers great service. What a pleasant experience this has been for me. I am so, so happy I found them. Now, that I am a senior I will have a place I can go to for my healthcare needs. By the way, I spent a good 2 hours browsing the store the first time and I noticed that the customers that came in were treated very nicely and were cared for.

Needed a wheelchair for a friend visiting and this company provided the…read moreperfect options. Easy pick up and return. Chair was in perfect condition and easy to use.

Because I am an amazing girlfriend, I stopped by this location earlier this week to pick up some…read moresupplies for the BF's CPAP machine. This store is conveniently located on 4th Street N with ample parking. The staff was very friendly and helpful. I only had a photo and an item number so I had zero clue what I was looking for. The checkout process was quick and simple. Unfortunately, they are only open M-F from 8-5 PM. Being that this is a retail store, it would be nice if they were open during one of the weekend days. Also, be aware that their retail prices are quite a bit higher than those you can find online. But hey, support local and it is all about convenience, right?

I submitted all my paperwork and prescription. I have been waiting three months for a phone call…read moreback. I did not received one. I called and was told they had everything they needed and I would get a phone call within 24 hours. It has been 7 days with no call back. I will be filing a formal complaint with the BBB and my health provider. No one should receive this poor service for something so critical to their health.