Just slum lords. Typical type to try and bend you over to fix their shit when you move out…read more Requested new carpet when before we rented because it looked terrible and smelled like dog piss, they denied it and tried charging us for replacement. Moved out 2 months early with notice,.still got charged for rent, and got billed for lawn care after they requested the keys. Wouldn't let us back on the property. Charged us for leaving a shelf in the basement so the next tenants had something to actually use. We replaced their shitty toilet on our dime with no reimbursement.

This company is a shameless scam, I don't even understand how it can legally exist…read more They're gobbling up properties in the area and gouging rent with zero renovations. Just when you think it's okay they will raise rent on you again in 12 months. Your perfect payment history will not change that, they don't care. Do not rent from Rule. They will scam you by the hundreds and then demand more.

Been living in a Focus Property apartment for a couple months now and have no complaints! Any time…read morei've had an issue or concern, the staff have done an amazing job at assisting me. The maintenance team does a good job at being quick yet thorough and the office staff are so kind, i love them!! No place is perfect, but Focus definitely does their best to make it as close to perfect as possible without breaking renters' banks!

We lived at this property for over four years under Munz Corporation and had a positive experience…read moreduring that time. Unfortunately, everything changed when Focus Management Group took over. In February 2025 we renewed our lease with Munz through February 2026 at $1,325 plus $25 pet rent. After Focus assumed management, we were repeatedly asked to sign a new lease and were regularly billed for charges that were not part of our existing agreement, including utilities. Almost monthly we had to contact management to correct our account and remind them that our lease with Munz was still legally in effect. We provided documentation multiple times, yet the same issues continued to reappear. At one point we were told our lease had expired and were even told by a legal representative that utilities were agreed to under a Focus renewal. We never signed any lease with Focus. To resolve the confusion, we ultimately had to contact Steve Munz, the former owner, to confirm our lease renewal ourselves. After four years as tenants, the repeated billing disputes and lack of due diligence created enough stress that we chose to move out. Even after vacating, Focus attempted to withhold our security deposit for utilities that were included in our rent. Only after raising our lease agreement yet again was the deposit returned. The maintenance team and community were excellent, and we would have gladly stayed longer if not for the management issues. Property management companies have a responsibility to review tenant documentation and honor existing leases during ownership transitions. Unfortunately, that did not happen here.

Where do I even begin? My wife and I live in the Condos on Spencer Village Ct in Appleton. Not…read moreonly are the HOA dues the HIGHEST we have EVER paid but we don't get much for our dues. Just last month they told the owners that they need to come up with THOUSANDS of dollars to pay for new siding REGARDLESS if their particular needed new siding. We spent ALL YEAR trying to budget and they dumped this on us the last month of the year!!! Furthermore I emailed Pfefferle about our dangerous sidewalks. My wife has fallen TWICE and just two days ago I went down hard. Pfefferle is aware of the problem and I was told that they would address the problem in the Spring when it warmed up. Boy oh boy, they'll soak you for every dime but they don't want to do squat for us owners. What property management companies forget is that they work for US!

Pfefferle manages my "luxury" apartment in Neenah. They are rude and unhelpful to work with. They…read moreare filling the building with marijuana smokers which gives the building an offensive odor on entry. They are slow to non-responsive on maintenance issues. I notified them of non-opening windows in May and as of November, nothing has been done. I reported that the garage clicker had stopped working and we changed the battery a month ago. In response, they threatened me with a rent increase for not paying separately for my garage space which was included when I signed my lease. The clicker has not been replaced, nor do they have the intention of doing so. My advice to you: don't rent anything that Pfefferle manages. They are the worst!

My family recently had a disappointing, to say the least, experience with this company after a…read morefamily member passed away unexpectedly. Within 15 days of their passing, we returned the keys to the office (after my parents were told 2 days after the incident that if we won't clear out everything out of the apartment by the end of the month they'll charge them next months rent). But when asked when can we hear from them about the security deposit or itemized list of what it was used for, my parents were told that 30-day notice was not given (stating it's a state law). In their grief, they did not have the energy to argue with the landlord. However, when I've searched for said law, I found that under our state law, the landlord is required to return the full deposit or provide an itemized list of any lawful deductions within 21 days after a tenant's death, with no exceptions for lack of notice. While it's not too late to recover the unlawfully withheld funds, my parents opted not to pursue further action. The additional stress was too much to manage on top of their loss. However, I do not want this unethical behavior to go unnoticed. The landlord disregarded the statute and took advantage of our grieving circumstances. I caution others renting here to know your rights, as landlords may not follow proper procedures, especially during difficult situations. Do not let unlawful deposit withholdings go unchallenged. I hope by sharing this, other renters can better protect themselves when finalizing a lease after the loss of a loved one. Landlords should treat tenants ethically and lawfully during these times, not make them harder.

From the owner: Our Mission is to provide clients with management solutions that ensure smooth operations,…read moreincreased desirability, and enhance your investment's value. Day Property Management LLC was founded in 2002 and is proud to provide the best property management services and rentals from Green Bay to Fond du lac and beyond. Serving owners, investors and renters throughout Appleton, Green Bay, Oshkosh and Fond du Lac, we have become a trusted name in rental management - a team you can depend on for all your property management needs. We currently offer management services for single-family homes, duplexes, and multi-family properties. We can provide full-service management, or tenant location and tenant placement services a la cart.

I can not say enough good things about Best Real Estate Management and the owner Toni…read more Being out of State having her to manage my property gives me great peace of mind. Not only does she assist in finding the perfect tenant she makes sure that things remain as they should be: 1- Rent payments/leases 2- Annual inspections. 3- Communicates with tenants related to issues. 4- Communicates with owners related to issues. 5- Has reliable, competent staff of cleaning, repair crew. 6- Takes care of all matters related to Rental. Having investment property is never easy. Best Real Estate Management is by far superior to any other company in the area. It is extremely difficult to find competent and professional property mangers, that do more then collect the money. There are many others but when your tenant is locked out of the house at 11PM see how many of them will assist. If you can get Toni to manage your property you will be thankful. To finalize my review, all I can say is having this management company allows me to sleep at night for the last 7 years. JK- AHTS, IL

"Worst" Real Estate Management LLC is much more applicable towards this company. Also, Carlson…read moreConnection her previous company should be reviewed. BBB is a great site was well as wicurcuitcourts.com both are public sites. They don't return phone calls, the maintenance companies are the same one's we used prior to her "managing" our complex, he after hours number continues to say at 3;30am, "we have emergency staff on board and some one has already been dispatched to your residence... Never happened, either time. STAY CLEAR OF BEST REAL ESTATE MANAGEMENT LLC !!!

**RENTER BEWARE** THIS PROPERTY IS 20 FEET FROM A LOUD,…read moreLARGE SCALE, FULLY OPERATING CONSTRUCTION/STAGING SITE. IN ADDITION, THE HIGH SCHOOL ACROSS THE ROAD IS UNDERGOING MAJOR CONSTRUCTION. HEAVY EQUIPMENT NOISE (CEMENT TRUCKS, CRANES, FORK LIFTS, ETC.)BEGAN AS EARLY AS 5:07AM WITH LOUD ENGINES AND CONTINUAL BEEPING OF THEIR BACKUP ALARMS AND ENDED AS LATE AS 6:30PM. Property "House Truths" state "nearby construction over the Summer months could create noise during weekdays" (Simple Life Mgmnt added the "Fall months" clause AFTER our stay. We rented during the Fall months). Simple Life Mgmnt was notified of the unacceptable conditions. While they expressed their "apologies" and "understanding" absolutely NO action was taken to provide a comfortable stay as should be expected from a hospitality management company. In addition to the noise, the unit's internet service did not operate as expected. Streaming services on the TV were unavailable. It appears that Simple Life manages several properties within the same complex: Holiday By The Bay A-4, Hilltop View B-3, Hilltop Hide Away B-5, Peacefield At The Hilltop B-4, and Relaxing Busy Bee B-7.

Review about the Lodge on Laurie Lane in Sturgeon Bay, WI. First, I'd like to start off to say that…read morethe rental agency, Simple Life Hospitality, is very responsive and great to work with based on this stay and during a previous rental at another property. However, this property is not accurately reflected in the pictures, which we learned were taken prior to a recent sale. Like the prior review, we could not get into the house with our code on check in. Getting a hold of the agency with little to no cell phone signal was difficult, but they were able to help us get a hold of the spare key. The house was not particularly clean with cobwebs around the bar, windows, and in the bedrooms and dirty and wet towels in the laundry closet. The highchair was filthy. While it was helpful to have children's cutlery place settings, the kitchen pots and pans were not well stocked. What was available needed to be washed before we used them - including the glassware. The refrigerator is old is not large enough for the number of people that can stay in this house. There was a makeshift banister to the upstairs using unfinished 2x4s with splintering edges--right where the little fingers of children would touch and could get splinters. This same appearance of unfinished 2x4s was repeated on the deck, where the deck wood is old. Multiple spindles were replaced with new pieces of wood, but instead of replacing the top railings, stacked 2x4s were nailed in place across the deck and stairs. Within one of the bedrooms upstairs, there were broken doorknobs to closets that left screws on the floor. The crib and mattress seem extremely old and worn, and the mattress didn't seem to fit snuggly in the crib, leaving gaps. In addition, most of the dressers and night tables were flimsy with broken drawers in one of the dressers that wouldn't slide and just fell out. Furniture holding lamps and other fragile items that could easily be knocked down is a hazard to all, but most importantly, to small children. There was also a significant safety issue as there is an empty wood storage box next to the fireplace that has a door on the deck and another door in the house. The outer door did not have a lock on it. Once we noticed this, we were able to find a padlock in the house and put it on the outer door, but it would have been easy for anyone to get into the house prior to us noticing this. The grounds are not adequately maintained either. There were large weeds growing up through one of the two staircases on the deck that prevented anyone from using it safely. The landscapers came by while we were there, and we had to ask them to remove the weeds twice before they eventually did. There are not enough places to sit in the main family area for a house that holds this many people. Unlike in the pictures, there is only one 3-person couch and 1 arm chair so most of us had to squeeze onto the couch and ottomans and bring chairs from the kitchen table to sit on. The chairs on the front porch were not there. The table and chairs pictured on the deck were also not there. There were only some wicker chairs left on the deck, which were shedding paint flakes. The deck had broken planters that, again, were the right height for little fingers to get injured. The Adirondack chairs by the fire pit were filthy and most nearly broken. One evening we spent over an hour killing small bugs that were all over the kitchen ceiling. The windows had been left slightly open before we arrived, and the screens had holes in them. The real highlight on this property though occurred on the fourth day of our stay when we woke up to the smell of sewage. The drains had been very sluggish upon arrival in the kitchen and bathrooms, but now the sewage had backed up into the basement shower. The rental agency was great at getting the septic tank company and a cleaner out quickly that morning. The septic tank driver commented that the tank was very full and hadn't been emptied in awhile. Unfortunately, it took a over a day for the smell to go away. Overall, this was a lot of money to spend on a place that isn't maintained properly. We definitely won't be coming back, nor recommending this location.

Very rude and other reviews I have seen all the same thing. I spoke calm and asked questions and…read morethey raised their Voice and hung up. Didn't let me finish giving them a phone number or any info to contact me. I tried to explain how evicting 2 senior citizens, my 13 year old son and my new born newphew and his mom seems so heartless. When I asked about what they would do or suggest they spoke to me with a condescending tone. I was told they were busy and kept being cut off and hung up on twice. Christines supervisor Karen was worse unfortunately. Instead of trying to hear me out she hung up as well. It is the worst feeling to have someone treat you like they are garbage. PMI I hope one day all of this makes sense to you. We are human but we are being treated like we are undesirables.

I rented a house from them and ever time I put something in the maintenance meld they would only…read moreallow the person they sent to do a half ass job nothing was ever fully fixed and it would take them forever to send anyone out and I wasted my one day off work walking around with some guy telling him all that was wrong with the house and nothing on that list had gotten fixed so one day I put it all in the meld and then like a week later I got an end tendency letter in the mail and they wouldn't tell me why mine you I rented there for 4 years and they didn't even give me 28 days to get out. I was an out standing renter I was only late once during covid cause of job change and not realizing the day it was and then they gave me a letter to saying to get out the next day after I revived the letter unless I pay the $25 late fee that day!

We've been in our new home for one year. While we love the house, we would not choose to work with…read moreCypress Homes again, given their lack of responsiveness over the past year. We were initially drawn to Cypress by the high quality of their work. We worked with Josh, who was truly exceptional. We appreciated how responsive he was to our questions and concerns. He worked really hard to get us the home we wanted for our unique lot. The frustrations began when we transitioned from sales to project management. The project manager rarely responded to questions, and when he did, it was often with inaccurate or misleading information. The months of poor communication continued right up to the final walk through. It was visible that the excavator did not do a proper job of grading on three sides of our house. The Contract Specifications state, "The grader will slope the terrain to provide drainage away from the foundation...The finished grade of the soil shall slope away from the dwelling at a rate of at least 1/2" per foot for a minimum distance of 10'..." In multiple spots, the grade actually slopes toward the house and the foundation by about five inches, leading to standing water against the foundation. It's been an entire year of calling and emailing, and Cypress has still not met the contract language. Initially, I emailed, called, and texted the project manager about this problem. He never responded. I spent thousands of dollars fixing the drainage problem myself on two sides of the house shortly after we moved in. Because the house is under a one-year warranty, I expected to work with the office staff this spring to resolve the remaining issue on one side of our home. I was right to be concerned. Thawing snow and early spring rain quickly revealed the sloping grade toward the house. Water pooled against the foundation, leading our sump pump to cycle every two minutes for more than a week. For more than three months, I have emailed and called to explain the issue and seek resolution. The lack of response has been stunning. One year after we moved in, the issue is unresolved. Final recommendation: If you want a quality new home, Cypress Homes will likely deliver. But if you want a quality new home and seek a positive building experience (contract upheld, professional and timely communication, etc.), take your business elsewhere.

We would like to thank Cypress Homes for making our first-time home build a wonderful experience…read more Shannon patiently listened to all of our requests and made great design suggestions. She always answered questions promptly. Taya, who is extremely organized, made the design process go smoothly. The Cypress design center kept a large variety of finishes in one convenient location. Contractors on-site took the time to ask us detailed questions about what we wanted right down to the smallest detail. They were courteous, provided quality craftsmanship, and cared about our input. We were very please when our custom home was finished ahead of schedule. A high level of excellence was shown by everyone on the team, and we cannot thank Cypress Homes enough for building our forever home!