Excellent care with brilliant & compassionate vets. The entire staff goes above and beyond to…read morecreate a calming, safe atmosphere for pets. They are busy, but it never feels crowded or rush in their office. 6 stars

Friendly staff. Nice boarding facilities with 2 free walks a day (extra walks for a buck or two…read moreeach). Free flea bath on his last boarding day. I can tell my dog likes the staff and doesn't mind being there when I'm out of town.

The workers are really sweet to your pet. The fear free thing is really cool. I'd never heard of…read morethat before. I brought my cat in for a nasty ear infection. They have a diffuser with cat pheromones, calming spray on a blanket, cat toys, cat treats, and even CAT MUSIC Seems like a really legit and good place. Felt like a gucci vet or something. Not 5 stars cuz it cost me $200 for one visit I'm just glad my baby is gonna be okay.

We brought our much-loved 3-1/2 year-old mixed breed, Alice, to Striegel Animal Hospital for…read moreextraction of a broken tooth. A pre-op exam was done by Dr. Cressey, who found her fit and healthy. Surgery was performed 5 days later on a Tuesday. Alice initially appeared to recover normally, but by the following Sunday she refused food and became lethargic. As Striegel was closed, we took Alice to Lakeside Veterinary Hospital in Carbondale IL., where they determined that she was dehydrated and that her stitches had opened. Bloodwork indicated a low white blood cell count. The wound was cleaned, she was given fluids and anti-nausea meds. She was prescribed an antibiotic to be given only if she ate. We were advised to return to Striegel for follow-up. She would not eat and so we returned to Striegel the next day, Monday. Dr. Cressey examined her at length and said the extraction site was fine despite the missing stitches. Although blood test results were borderline, Dr. Cressey diagnosed pancreatitis based on abdominal sensitivity. We were told that simple anxiety could sometimes trigger such symptoms in a dog. Alice was again given fluids along with pain meds and an appetite stimulant. We we're instructed to feed her as best we could but not to administer the antibiotic unless she ate. We were not provided with an emergency telephone number or any recourse to after-hours immediate care. In the middle of the night, Alice's breathing became labored and she began to cry. We did our best to apply pain medication. At two-thirty on that Tuesday morning, as we drove toward the only 24-hour clinic we could find, two hours away near St. Louis, Alice died in my wife's arms. Three weeks later, I can still hear my wife crying as I write this. A necropsy was performed at the U of I Veterinary school but results were inconclusive. Striegel called to inform us that the invoice for that necropsy was ready a week before the report was returned. Like other doctors, veterinarians swear an oath upon graduation: primum non nocere, first do no harm. Striegel did irrevocable harm to our Alice, deep and lasting harm to me and my wife. They did not provide the thorough, responsible care and follow-up we were promised and dutifully paid for. Alice was our best friend and constant companion. If you care for your pet as much as we did for her, you would be well advised to look elsewhere for a good veterinarian.

Have been going here for 5 years and never had a problem until the other day the newer Office…read morestaff that is half my age scolded me and then left a sticky note on his heartworm pill box she said was "from the veterinarian" about how I should be more consistent with my purchases. My dog is 13 and has never tested positive although we occasionally miss doses if we can't get over there during their very limited office hours. he is an indoor dog that is well cared for.

Not taking new clients !! Just wanted to neuter stray male in my Yard. It's no wonder we have the…read moreproblem with cats in this areas.

The vet techs here are extremely kind and gentle with my cat. They can usually get you in very…read morequickly, even during a pandemic where they're dealing with an overflow of patients from all the vets nearby which are closed. I've unfortunately had to take my little buddy here three times now and each time he has been taken care of and treated well. I came in sobbing once convinced my pet was dying and everyone was so calming and reassuring. Only thing negative thing I will say is it is really expensive. Between the three visits I spent over $350 on what could have been closer to $75 at a regular vet or the low-price veterinary clinic timber-trails. But unfortunately I haven't had the luxury of being able to go there as they've been closed for a month and have a month to go! That being said, can you really put a price on the value of knowing your pet is going to be okay and is getting the treatment they need? All in all, they're fast, prompt, patient, detailed, and always there if you have questions. This place has calmed my nerves so many times and I appreciate them so much. Ps: indoor cats can get tapeworms apparently! And its appalling and disgusting and not a good time so treat your indoor cat for fleas. :)

As an animal lover, I would bring strays in to get checked for chips. I brought my cat there once…read morebecause she wanted to fake a GI (gastrointestinal) problem. Over this past week, I've brought my guinea pig in 3 times for urinary tract issues and GI issues, it wasn't improving like any of us hoped. I had to let my fur baby go to rest and the staff was so supportive of my decisions. Dr. Thomas and the rest of the staff treat small animals like any other pet/family member and that is what has made this process of mourning a lot easier. If my rabbit ever needs to get looked at, I'm coming here. I'm even considering switching my dog and cat to them. Thank you so much for your time and assistance. It's very evident that you all have great bed side manner. Will recommend to everyone - 1 star because the prices suck honestly

We love Dr. Haire!! I'm not sure why people post 1-star reviews. If you need a vet to take care of…read moreorthopedic procedures, do your homework. We drive 5-hour trips for our Gus. Today Dr. Haire had an emergency visit, so Dr. Bailey took care of the follow up x-ray, but Dr. Haire still took a little time to review his healing progress. I will repeat it, do your homework! Dr. Haire is excellent!!

I'd compare them as far as the services and quality of care to Dr Jeff Rocky Mountain Vet clinic…read more Affordable services from a caring staff that offers better quality surgeries and care far and above anything I've seen in Southern Illinois at a cost less than other clinics and surgery fees as little as 1/10 the cost of most other clinics. And you actually see a vet.

Great pet wash stations, good products, good prices, and friendly staff. They've earned our…read morebusiness.

Pure Pet has made a regular customer out of me! I went there yesterday with the idea that I was…read morejust going to pick up a few complimentary gifts for my newly adopted dog and then go on to another chain pet store to pick up his specialized food-he has food allergies. When I told Sydney and her associate what brand of food I feed him they let me know that Pure Pet carries it, their price is lower and that they have a buyers club that I will benefit from. After viewing what food allergies my dog has they helped me get the perfect treats for him. I am so impressed with Pure Pet I will be returning for all my dog's needs.

The trainer Jaedyn is very good. My dog has seen a lot of improvement since she started working…read morewith her. I really like how patient she is and how she explains the dog's thought process and body language to help me understand what my dog needs. My dog used to be a lot more afraid going out in public but she's gained a lot of confidence since working with the trainer and I can tell she's a lot happier. Her prices were reasonable too

These ladies are simply fantastic and have the best customer service around. I purchased a…read morebeautiful jacket from their store and took it on a vacation with me. My jacket was stolen before I even got the chance to wear it. I called "Three Chicks: and the ladies were able to find and order me another jacket just like the one that was stolen. They were so nice and they remembered me from shopping in their store. They were truly wonderful and I look forward to doing business with them again. I love "The Three Chicks"....Excellent Service!!!