Katelyn, I…read moreunderstand the importance of protecting a company's image, but doing so at the expense of accuracy and integrity is concerning. To clarify, we have never spoken or met, to my knowledge, and you may not have even been aware of our property prior to reading my review. That suggests one of two possibilities: either an uninformed response was posted, or the negligence of your agent remains unaddressed. For example, the "final walkthrough" referenced in your response never occurred. Irongate was terminated before any such walkthrough could take place, and the property was not accessed until the new property manager retrieved the keys. Rather than continuing this discussion publicly, I would welcome the opportunity to speak with you directly so I can provide accurate information and context for you moving forward. Please feel free to message me at any time if you'd like to arrange a call.

From the owner: Residential Real Estate | Commercial Real Estate | Property Management…read more Irongate Inc., Realtors is the largest independent and woman-owned brokerage in Dayton, Ohio. With decades of trusted service and success stories, Irongate continues to curate a team of knowledgeable agents who genuinely care about the communities they serve. Clients choose Irongate for our personalized approach, local expertise, and commitment to making every real estate experience as smooth and successful as possible. Hiccups happen, but Irongate agents are dedicated to operating with integrity as they negotiate for their clients best interests. Agents choose to work with Irongate for our robust training programs, mentorship opportunities, and our culture. We value creating space to come together, serve, and celebrate.

Great and cozy Apartment . good neighborhood , they keep up with the yard work and within a day or…read more2 they fix anything I have put in for that may have needed repaired or replaced. Thank you Pepzee!

I was a tenant for 3 years and they always worked with me through any maintenance needs I had. I…read morewould still live there if I didn't need to relocate for work.

PA Property Management is a full service HOA / COA Association (Property) Management firm. We've…read morebeen using them for over a decade and have never regretted the choice.

Unfortunate experience…read more I had been reviewing apartments for a couple of weeks and notice that one on my list dropped in price to $1200. The same day it dropped, I contacted the agent to confirm availability and was told (via email) that now the price is almost $400 higher even as it was listed on Zillow for the aforementioned price. Seems pretty suspect and could be interpreted in many ways but I'll allow you to come to your own conclusion. I informed the agent and nothing was done to make my interaction with this business worth a higher rating than provided.

This is honestly a very pleasant place to live. It's quiet and close to everything you could need…read more The staff is also top notch. Highly recommend

I'm beginning to pursue legal damages against Roost Real Estate in excess of $100,000...they were…read morecharging me property management fees while there were break ins in my property that resulted in vandalism. The proper police reports weren't filed on time and my insurance company denied my claims. They were "unaware" that someone broke in and stole from my property after it was boarded up multiple times meaning that they never documented or checked the property as they stated. I do not recommend. The reviews are fake and dishonest and Roost Real Estate is unresponsive when it comes to maintenance concerns or issues that occur at the property unless you put fire under them.

Avoid this company. Avoid this company if you are a renter. And, stay even farther away if you have…read morean investment property! Read the other reviews. I rarely believe every single negative review of a company. But, here we are. After reading some of the others I felt like they were reading my mind. The quality of the repairs is shockingly bad. I feel bad for the owners of my house. They don't know, yet, just how sub-standard the repair work is. Don't believe the bad reviews? Well, try to find a good one...

Don did an outstanding job. He sold my home in less than 2 weeks, and he was extremely helpful…read more I would use him again.

Don and Cindy went above and beyond to market, show and sell the properties. The communication and…read moreprompt response was incredible and attention to detail was nothing short of amazing. Attentive, passionate and very competent professionals that got the job done where others failed. Couldn't recommend them enough. Took on a hard listing and worked on vacation to make the sale happen. Provided contractors lists to help with required fixes and even moved the lawn to keep things presentable and the sale moving. It was a pleasure to see true professionals at work.

It's always nice to work with PROFESSIONALS when you're trying to secure a home for your clients!…read more We were lucky enough to have accepted a contract from a buyer who was represented very well by both her REALTOR & her loan officer! Ms. Lindsey Schindel Chaney is an amazing #AGENT that knows how to communicate effectively, she work towards a common goal and has great taste in lenders. #HighlyRecomemded Which leads us to Ms. Janet Lewis-Bretland w/ LOAN DEPOT. She kept our side up on everything that transpired with the buyer's financing! #BigFan #ColdwellBankerHeritage #LoanDepot #Synergy

We worked with Amanda DeLong out of Coldwell Banker Heritage Realtors for the purchase of our…read moresecond home and I was thoroughly impressed. Amanda made the process easy and straight-forward. She always was honest and upfront when we asked questions or had concerns. The agents fees are not bad and pretty standard when I was calling around other agencies. I would highly recommend Amanda specifically.

My son and I moved from Florida because of a work transfer. We found a place on Zillow managed by…read moreOhio Elite Management. We paid the fees, deposit, first month rent, and transferred the utilities. We arrived in Ohio having paid for the apartment. Ohio Elite was aware we were enroute. We arrived in Ohio and Ohio Elite would not answer phone calls. We had to stay 2 nights in a hotel before getting a code for the door. They told us the keys would be in the freezer of the fridge. There was no refrigerator at all. It took 2 days to get a fridge and 4 days to get keys. The apartment was filthy and infested with roaches. Less than a month into our tenancy on March 3, 2026; the we had a gas leak. Columbus Gas had to shut off the gas because of the leak. The Management company did not answer or return calls. The fire alarms and CO² detectors went off on March 3rd too. The fire department came out and as best they could tell it was related to gas expelled after shut off. March 4 the plumber fixed the leaks and the gas was turned on, however; the ignitor on the water heat failed. The gas company red tagged the water heater. Ohio Elite again refused to return calls. Columbus code enforcement came and inspected the house and there are a number of violations. There is a light switch for the bathroom inside the shower surround. Ohio Elite has done nothing to remedy any of the issues. This company is not customer friendly once they get their money. They do not care about the filth and squalor they leave their tenants in with no recourse or remedy. I would never deal with this company.

Towne properties sold the HOA management to Elite Management Services a few months ago…read more Nothing has gone correctly and the customer service is beyond horrible. I filed a BBB complaint and they just replied that I was a customer. Here's a short list of their issues: 1. Wrong Customer - I am the owner of the property and have been for over a year. EMS was sending notices to the prior owner for MONTHS. It took 4.5 months for them to correct that. Then they insist there's no duplicate of me in the system yet I get double the mails and double emails. 2. HOA Bank - They outsourced direct deductions to First Citizens. Elite helped me set it up. It turns out that a) they told me wrong how to set it up b) EMS canceled their relationship with First Citizens and did not tell me. Canceling my monthly auto deduct without telling me is HORRIBLE. I would not notice as it was on AUTO! 3. Letter - they sent me a delinquent letter which sounded wrong b/c i was on auto-deduct. I called their number and they said there's no problem. I said really? Your letter says there's a problem. They said - no problem - all is good! 4. Another month passes I call again - nobody answers the phone. I file a BBB complaint. They tell BBB I am not a customer. They don't bother to call or email me directly. All incorrect. 5. Billing - somewhere along the way they changed from monthly billing to annual or semi annual without any real communication other than "You owe XXX." Remember at towne properties i paid one monthly fee, religiously, recurring, no problem. 6 . I asked for a Sr. Manager - Joshua Reyes contacts me. He does not acknowledge any of their issues. He refuses to acknowledge they sent info to the wrong owner. Refuses to acknowledge they double message me all the time or I might have a duplicate account. Refuses to discuss First Cititzens b/c they "have nothing to do with them." He refuses to acknowledge the change in billing without notifying the customer. He refuses to acknowledge their poor BBB response previously. So i filed another complaint on BBB b/c last time they said I didn't exist. I asked for the owner to call me. I am not paying any delinquent amount due to their errors and ommissions. In short I have been trying to pay on time and follow up to letters religiously. Note that many neighbors i pass on a walk comment that their billing is also all messed up and they can not reconcile it. DO NOT EVER USE Elite Management Services.

Bella Realty Group was recommended to me and I had the pleasure of working with Bella Hart on my…read morerental property search. She was amazing. As soon as I found a property she was on top of all the paperwork. It was nearly 11:45PM her time and she replied immediately. Sent all the requests to the sellers and within 30 minutes at basically midnight, she had secured our deal with the sellers as well as had a great mortgage loan manager with another company doing my loan paperwork to get me approved for the loan. Her assistance has been awsome to say the least. She kept me informed, replied to every single email and text message, kept a firm handle on the process and followed up promptly when needed. She even got me connected with another great person in Bella Hart Realtor Group to manage my property. Ive had nothing but amazing service with Bella Hart and Sonia Vega, the property manager. I would highly recommend Bella Hart Realtors. I will absolutely be using them for my next rental income property purchase. They were JUST THAT GOOD!! Hats off to you and your team Bella. :- )

It seems as if this company is a big scam. They do not have an actual human to speak to when…read moreconducting business. I am in the process of looking for a property, and their name pops up on severL properties I ha e been interested in. I receive automated responses via text, but no once for any property have I been able to speak to anyone. They require a 50.00 deposit and release of your personal information without having ever spoken to a human. It is asanine. Either they are looking to steal your identity, 50.00 in deposit, or It is just indicative of how responsive this company would be if you rent a property from them. Just do not even engage with this fraud of a company.

This company is a HUGE rip off for tenants. They will nickel and dime you to death to prevent from…read morereturning a deposit. Charging twenty dollars to replace is light bulb that didn't work in the first place is outrageous. Or how about $100 to replace drips pans on a stove that were in poor condition on move in date. Should one to choose to use this company it is STRONGLY advisable to take dated pictures/video of EVERYTHING. Also if you are looking for a company that actually answers a phone with a real person this is not the one