What a nasty experience with this formerly reliable company. We were treated like dirt from the…read moreget-go. Terry Fisher behaved like a worm when we attempted to make arrangements. Terry, don't lecture your clients like they're stupid. If you would speak up and audibly articulate your questions, you wouldn't be asked to repeat the questions so many times. Also we felt rushed at the actual funeral service. Don't operate your funeral services like you're trying to turn over tables and booths in a busy restaurant. Being asked to physically leave the funeral site 16 minutes after the conclusion of the service was rude and unacceptable. If you're that tightly packed with your alleged schedule, then perhaps you need to revisit your scheduling policies. All in all, the whole thing was a nasty experience, From our first meeting to discuss arrangements, all the way through the service. I cannot recommend this business at all. They used to have a sterling reputation in Columbus. Since selling out to a huge corporation (Dignity) I am learning of frequent dissatisfaction with Striffler Hamby. And no, I'm not going to contact you to discuss this further. You have all the data you need right here in my review.

my mother passed away March 26,21. Its July 16,21 and after several calls my moms engraving is…read morestill not done.....

My husband passed a year ago this past November. It's taken me this long to think about my review…read moreinstead of reacting in the moment. When selecting a funeral home I selected this one mainly because my hubby wished to be cremated and the crematory was on site. In our meeting, I was highly disappointed in the behavior of the director for several reasons. First, when I mentioned I had read all about cremations on google, his comment was that's where I made a mistake. Not only was that not called for but so very untrue. I learned so many things I did not know. I was as able to ask to see my husband which I did. He seemed surprised but let me. Then his cell phone rang and he proceeded to carry on a conversation with his wife when he should have said I'll have to call you back. Instead they talked about lunch. I ask if he needed to excuse himself. I ask to see the crematory for the purpose of cleanliness. He did take me down to it but also proceeded to take the clipboard off the wall to show me how they log who's in there and I knew this from google. You could see the clipboard so no need to remove it to the point I could read the persons name. He proceeded to open the crematory itself after I ask him please not to knowing someone's remains were in there. At that point I was absolutely devastated thinking to myself what would their family think along with the invasion of privacy. I went home thinking very hard if I wanted to have my husband picked up and taken somewhere else. I chose to stay there and discuss my concerns afterward and we did. You also have the right to view the cremation process and take part in process. I elected to see my hubby's care until the end and my son and the crematorium placed him up on the roller and I pushed the crematory button to start the process. Something I still do not regret. The crematorium assured me it would not be opened until his remains were removed. When I picked up his remains they were in a black box where the lid did not even fit securely. It kept coming off. It had to be taped shut. I special ordered his urn so I elected to move him over myself at home once it came in. I will say the response time to the Bethany House was incredible. And he was able to get the casket I picked out from Montgomery before the next morning and my husband looked at peace in it. I was very satisfied with the great job they did preparing him. And the director did apologize although he also made excuses along the way. So off to a rocky start but all worked out in the end. A year ago I would have rated them a 1. I do think this is probably an amazing place. Everyone else couldn't have been more respectful. Hopefully the director and his wife learned a few things during my journey.

Having worked in the funeral home industry for a number of years, I can not believe how my family…read morewas treated during this horrible time in our lives. For example, during our arrangement meeting, the owner felt that it was acceptable to take a call from his wife to discuss lunch plans. I cannot recommend making arrangements for your loved one here.

Don't bother prepaying for a funeral and checking the "my family cannot change" box on the contract…read moreas it means absolutely nothing if you have a family member who will disrespect your wishes and change things to be what is best for them. Apparently, GA law trumps the contract McMullen sells and they don't bother to tell you this when you are paying in FULL for YOUR OWN FUNERAL. So their contract is misleading and meaningless, and they will not honor it. They also provide nonchalant and callous explanations to grieving loved ones who are naturally upset that the preplanned and paid in full funeral that they witnessed the deceased arrange is changed AFTER a meeting where all agreed, and no notice was sent about the change. They even go to the extent of saying, oh you'd be surprised how many people we make mad...like it's some badge of honor or humble brag.

Left and wish I wouldn't have stopped in. Please work on compassion…read more I wasn't there to buy a used car. Unbelievable.

We have used Cox Funeral Home for several family members and they have always provided excellent,…read moreprofessional, compassionate service. I would highly recommend them for your family's death planning services.

From the owner: After losing a loved one, you can trust the funeral directors at Cox Funeral Home to help you…read morecelebrate your loved one's life. Our staff has experience planning a variety of funeral services and can assist your family in honoring your loved one no matter your personal preference, budget, culture, or religion. We pride ourselves on serving the Manchester and Hamilton community and surrounding areas with compassion, dignity, and respect.

We had an unexpected death in the family and had no savings or resources to pay for a funeral and…read moreburial costs. We asked if we could work out a monthly payment plan but they said no. I'm a recent college grad with no credit. I offered to show proof and references of rent, utilities, etc. that were always paid on time but they still said no. Maybe they've been stuck with non-payers before. Or maybe they just didn't need my business that bad. Oh well, let's just say I was not impressed with their "dedication to do all we can for the bereaved and help them cope with the loss of a loved one by providing a professional, caring, understanding and compassionate response to their needs. " If you pre-arrange a funeral (can't do that with a young person's unexpected death) or if you can pay cash, maybe they do a fine job.

One never really contemplates the process of burying a loved one until ...it just happens. To say…read morethe least, it is a roller coaster of emotions ranging from visceral sentiment and grief to disbelief to concern that things need to be as perfect as possible to 'lessen a loss.' So it was with my family and from the moment we started this process, everyone at Vance was so kind, gentle, and respectful from Vickie, at the front desk whose compassion, communication, and attentiveness to our every need was immeasurable ... to Dan, the director who was able to maneuver adjustments without misstep. Until I had to personally experience this heartache, those qualities and characteristics of those positions were unnoticed. In our experience, I can't think of anything that Vance could have done to make such a painful situation any better. Thank you so much for your professionalism!!! Carla Bader-Henderson

My dear friend Harrison who works at Mowell Funeral Home did an outstanding job helping me and my…read morefamily navigate through the hardest point in our lives in grieving and memorializing my dear mother Claudia. He answered every question I had and made the whole process smooth as silk as we figured out what to do after mom passed. I also want to thank Clint and Todd and the rest of the staff at Mowell for their help as well. I cannot recommend using Mowell's services enough to anyone that has the unfortunate need of using them.

From the owner: Family Owned and Operated Military Honors…read moreSelection Rooms Offering a Variety of Merchandise Active Pre-Arrangement and Planning Program After Care Services including a Wide Variety of Grief Literature and Resources Available 24/7 including Holidays Products: Funerals Caskets Urns Keepsake Urns Cremations Cremation and Fingerprint Jewelry Personalized Stationary Vaults Flowers Video Tributes Hearse Obituaries Services: Deaths Funerals Memorial Services Cemetery Crematory Cremations Pet Cremation Grief Burial Visitation Wakes Remembrance Celebration of Life Gathering of Family Gravesides Out of State Burial Location Facts: One Block from Westminster Memorial Gardens 1/4 Mile from McIntosh High School and Holy Trinity Catholic Church Private Lot with Ample Parking

You don't even need to think about it !! McKoon is terrific, insuring that you have exactly what…read moreyou want and need for these tough times. I encourage everyone who has not done so to visit them and have a discussion about pre-purchase of needs. They are competitive and empathetic. Like I said, you don't need to even think about it. Doug C

Serving those grieving is difficult to be sure and is a delicate business. It takes a very special…read moretouch to do so in a way that conveys warmth, compassion and care. McKoon Funeral Home does just that at the highest level. From the beginning of the process through the completetion of the services, The funeral directors and staff at McKoon go above and beyond to meet the needs of the families and the wishes of their lost loved one. It would be difficult to find a group of individuals that would take better care of your family during your time of need. Let McKoon Funeral Home serve you when necessary so that you can focus on celebrating life with your family and friends. You will be thankful for all they do.

I have come to this location to say good-by to more than one person, so when I had an issue they…read moretook care of it, and I was satisfied with the result. The structure and ambiance are lovely- closing the door during ceremonies should be priority, not gaining more business at the risk of disrespecting who you are doing business with at the moment. Aside from a reluctant (therefore satisfying) apology, my experience was as peaceful as one could expect given the circumstances and one professional bad apple.

If I could give this place zero stars I would. First let me just say my first contact was with a…read moregentleman on the phone who was compassionate, understanding and very considerate. However, the next day I suspect my case was assigned to a lady that was very rude, inconsiderate, harassing and had very bad manners. My father passed away, we called Higgins, and they came to pick him up. the lady and gentleman that came were very compassionate and nice, we thought he was in good hands. As we were grieving and very disturbed and hurt by his death. At 8am the very next day we started to get what will turn out to be a very bad decision with each and every subsequent conversation. The lady (thats putting it nicely) started immediately asking about where is he going to be buried, insurance, type of service, information for his death certificate. Mind you this is 8am they picked him up after 9 pm the previous night. We told her we do not know where the burial will be as we have not had a chance to call around and price it. Also we needed to get all the information she was requesting and call her back. She called back 1 hour later and asked almost demanding the information. How can we possibly know where to bury him if we have not paid for and secured a resting home for him. So we told her we will call her back and I kid you not, she kept calling us repeatedly. We asked her about services and would it be possible to have a viewing and then have him transported to the mortuary for burial. Due to covid-19 we were planning to not have more than 20 people however not all at the same time and not more than 10 with facemask and 6 ft apart for 5 mins as they say goodbye. They have a service package that allow for 2 hour viewing slot. She told us no, it can only be 9 people plus one of their staff, and there were no in and out and she would lock the doors so the 9 can't leave and no one else can get in. unacceptable and locking someone in you establishment against their will is kidnapping. Also over the course of 3 days we received multiple harassing calls for burial location, and after we supplied all the information for his death certificate, the information was asked for again. So we found and secured a mortuary 1 week after his death. We told them our plight with Higgins and they told us they could assist use. they were very professional and accommodating. When you are spending $32000 cash, you expect to be serviced with respect and understanding in situations were someone lost someone they love. When we told her we will be moving him to the mortuary which had a chapel that will accommodate the 20 of us and with space to allow 6 ft apart and with masks on she stated we will need to pay for transportation and it will be expensive. I don't care how much it will cost, we will get him a from your establishment. Once she was told this she stated she will not be having that and she will be leaving as the officiary. Well good riddance. Well the other mortuary/chapel service asked her for the information for his death certificate she said she did not have it. The other mortuary had to call the manager there to get it. We over heard the conversation between her and them and from what we heard she was rude to them. We had our nice "Service" and released doves, buried him in a mausoleum, No traditional services but a viewing and quite time, no more than 45 mins. Viewed his placement in the wall all while being 6ft apart outside in the beautiful sun surrounded by blossoming trees and flowers. with no help from Higgins which is supposed to be their job.