I saw Dr. Shahan for oral surgery to remove 3 wisdom teeth. I was quite nervous, but the entire…read moreprocess could not have gone more smooth. Jan at the front desk is very spunky and really puts you at ease. The initial consultation was great as Dr. Shahan talked about the surgery in depth, and answered all of my questions in detail. The surgery itself was a great success with no issues whatsoever. I will definitely return to his office for any further dental work!

Did daughter's 4 wisdom teeth without issue, so there is the good…read more The issues are all with the staff. Rude, short, not helpful at all. Wanted medical and dental insurance. Then billed medical, but they're a dentist you say, and you'd be correct. After getting an EOB that they were NOT paid from my medical insurance, who explained that they don't cover DENTAL work (duh), I took it upon my self to get my dental insurance in this, and got the matter resolved, called Shahan office, got them straight, and low and behold the next month they're getting paid. Then I got a letter (2 days BEFORE my EOB showed up from Insurance) that was written with quite a nasty tone about not being paid. Final straw. I was the reason they got paid at all, I'm not even bringing up the fact I paid over half of this out of pocket (yay insurance..). They're miserable and make not effort to hide the fact they do not want to be dealing with you as a CUSTOMER.

damaged a expensive crown putting a bendex on a tooth to be filled next to the crown.damaged the…read morecrown , would take no responsibility for it. wasn't like I did it....I asked the price he said I had food insurance and only a few hundred ( $400alot of money to me) he did good work. up until then. then when I was upset , walked out ...his nurse calls me.at home to keep it going. very unprofessional

From the owner: Louis Quintero DDS offers quality general dental services to you and your family. His practice is…read morededicated to excellence and his staff is committed to making you feel relaxed and comfortable during your visit. We'll give you a reason to smile! His services include:*Cosmetic dentistry*Crowns*Bridges*Implants*DenturesPartials*Bleaching Dr. Quintero is committed to his patients and he does all he can to serve their needs. When you are looking for a dentist that has a gentle touch, Dr. Louis Quintero is the professional you can count on. New patients are welcome and we look forward to seeing you soon.Call today to schedule your appointment.

Wait time was too long! I had to wait for approximately 1h to be seen. In addition, the bill I…read morereceived is higher compared to other dental offices -- they will overcharge you!

What can you do? Close your business, according to Aspen, there was a warranty, I signed paperwork…read moreand Aspen said my insurance would be reimbursed . That never happened, I went to have dental work done elsewhere, Aspen never reimbursed anything to my insurance, so, you lied, I found out months after, you need to go out of business, because your business practices suck and I just wonder how many others you have lied to

Steer clear. Attempted to get me to consent to unnecessary procedures so they could bill for it…read more Explained to me that my insurance would cover it, so it shouldn't be a problem. When I said no again, said the doctor would want it done and I should do it. Ended up walking out. Moral of the story, don't let them talking you into unnecessary X-rays, fluoride treatments, etc.

I really wouldn't recommend any other dental group in the area; Buffalo Prairie is definitely top…read morenotch! I always feel very welcomed by the staff at the desk and am greeting promptly upon walking in the door every time. The waiting room is very nicely decorated and cozy; I almost feel as if I'm at home instead of a business. The hygienists and the dentist are always very personable and friendly. I always enjoy good conversation with Jess when I go for a cleaning (which is pretty impressive since there are often instruments in my mouth). You really get the feeling that the people care about you personally. Paying is also a breeze, as the girl who helps with that is very caring and will take the time to explain all the details and answer any questions you have. There is even a 5% discount if you pay in full. The price is a little more expensive than other dental groups in the area, but I feel it is definitely worth it. I wouldn't consider going anywhere else.