Dr. David Wright is a superb periodontist and probably the best in the country. His comprehensive…read morecare is augmented by a wonderful bedside manner and the best surgical dental care that I have ever received. His procedures before, during, and after my 5 years of orthodontics has been virtually pain-free and easy - just effortless! My best regards to him and his excellent staff! Becky Kelsall

I saw Dr. Shahan for oral surgery to remove 3 wisdom teeth. I was quite nervous, but the entire…read moreprocess could not have gone more smooth. Jan at the front desk is very spunky and really puts you at ease. The initial consultation was great as Dr. Shahan talked about the surgery in depth, and answered all of my questions in detail. The surgery itself was a great success with no issues whatsoever. I will definitely return to his office for any further dental work!

Did daughter's 4 wisdom teeth without issue, so there is the good…read more The issues are all with the staff. Rude, short, not helpful at all. Wanted medical and dental insurance. Then billed medical, but they're a dentist you say, and you'd be correct. After getting an EOB that they were NOT paid from my medical insurance, who explained that they don't cover DENTAL work (duh), I took it upon my self to get my dental insurance in this, and got the matter resolved, called Shahan office, got them straight, and low and behold the next month they're getting paid. Then I got a letter (2 days BEFORE my EOB showed up from Insurance) that was written with quite a nasty tone about not being paid. Final straw. I was the reason they got paid at all, I'm not even bringing up the fact I paid over half of this out of pocket (yay insurance..). They're miserable and make not effort to hide the fact they do not want to be dealing with you as a CUSTOMER.

1. False Claims of Unpaid Balance Used as a Sales Tactic On…read moremultiple occasions, I received voicemail and text messages from Aspen Dental stating that I had an outstanding balance. This was incorrect. My Explanation of Benefits (EOB) clearly shows that my routine cleaning was covered 100% by my insurance, leaving a $0 balance. Concerned, I contacted the office to resolve what appeared to be a billing error. During these calls, I was told, "We must have the wrong information." When I offered to provide my EOB as proof, I was told it was "not necessary" and that someone would "correct the records." Despite these assurances, the same misleading messages were repeated. This pattern strongly suggests that the "balance due" claim was not an actual billing issue, but rather a tactic designed to prompt contact and create an opportunity to solicit additional services. 2. Unsupported Claims about Missing 'Deep Cleaning' In a separate instance, I was again contacted with similar messaging. During the follow-up call, I was told Aspen Dental had "no record of a deep cleaning" being performed. This statement is both misleading and concerning: At no point during my visit did either the hygienist or dentist indicate that a deep cleaning was needed. In fact, both providers specifically complimented my dental hygiene. No treatment recommendation or clinical justification for a deep cleaning was ever provided. When I challenged this inconsistency, I was told the representative was "just reading the notes," suggesting a lack of accountability or understanding of the information being communicated. This interaction raises serious concerns that Aspen Dental may be using incomplete or ambiguous records as a pretext to suggest additional, potentially unnecessary, procedures for financial gain. I request that Aspen Dental: 1. Immediately cease all misleading billing and solicitation communications directed toward me 2. Correct their records to accurately reflect my account status 3. Provide a clear explanation of why these communications occurred 4. Review and correct their internal practices to prevent similar issues affecting other patients These experiences have significantly eroded my trust in this provider and raise broader concerns about their business practices.

Wait time was too long! I had to wait for approximately 1h to be seen. In addition, the bill I…read morereceived is higher compared to other dental offices -- they will overcharge you!

Thank You Dr. Obrock for skillfully designing my 1st ever CEREC crown. It truly was amazing to see…read morethe process from start to finish. In addition, your Staff is just wonderful, and Ann, she is the BEST!

Excellent service! Dr. Moon & his staff is proficient and quick. Always had great experience…read more Highly recommended!