Our family has a loved one there and we are very happy. They have excellent caring staff, great…read morefood and fun, creative activities. Any issues that we have had have been resolved in a timely professional manner.

Everyday some staff did not show up. My dad was neglected. He was put in his room with the door…read moreshut and left there for hours at a time. Found him laying in soil and day old and freshly soiled sheets. Found him on the floor not able to get up with the door shut and he was crying out for help. Some days there would be one person /care giver in charge of 10 residents. This was the worst experience I've ever had. Would never recommend any one to send a dear loved one to this facility.

Getting in seems to be no problem;getting out is another. Just say out loud you want to go home ;…read morestaff just says yeah and looks away. ...trapped?

This facility is 5 stars! Not as fancy as the Stayton, but it has great, friendly people. We…read morehad a few stumbles during Moms stay but Laura the Executive Director always was on top of things and made it right. The staff Stacey, Del Fina and Patricia were loving and attentive to Moms needs. So caring, it really touched me. Katrina the Business Director also has great people skills and gets back to you pronto with answers!

The people here at this facility is what makes the difference. I've had a lot of PT in my life and…read morethis place is by far, my favorite because of Crystal and her employees. Crystal always asked what was bothering me the most and would always concentrate on my problem areas and was very thorough in making me feel better. She always listened to my concerns and worries and we would discuss a plan of action or would discuss better ways for me to cope with my injuries. I love this place so much that I drive from another town to get my physical therapy here with Crystal and her employees. Thank you Crystal for all of your help on my long journey to recovery!

I had a spinal fusion and laminectomy in December 2023. When it was time to start PT, I chose ATI…read moreTherapy because of the great reviews and the proximity to my home. My FIRST therapist, Tojal, was awesome; she legitimately cared about my goals and how I felt. She truly listened to what I had to say and what was bothering me. However, I only had her for two weeks. Unfortunately, I wasn't told that she was moving until the front desk person said they needed to move my appointments around. I had to ask why and that is when I was told that Tojal was moving and that very day was her last day! I thought was pretty unprofessional and an extreme lack of communication on everyone's part. In the 2-3 months I was at ATI, I went through 3 therapists. On some days there wasn't even a Physical Therapist there...it was only the PT assistant; who I felt could have cared less about anything I was doing. The only therapist that I felt truly cared was my first therapist...after she left, I lost all confidence for ATI, as none of the other PTs listened to me or how I was feeling. If I was hurting and being pushed too hard, I voiced my concerns, but I felt like it went on deaf ears. There is absolutely no patient continuity. In addition, typically, when you walk into a place of business, you are greeted with a 'hello' and/or a smile. The girl at the front desk, never offered either. She wasn't very pleasant and came across extremely rude to not only me, but to other clients. I am unsure of other ATI facilities, however, the one in Mansfield needs a LOT of work. I am so disappointed with my experience there as I wanted and needed to reach some sort of goal after my lower back surgery; however, it did not happen. I asked to be discharged early. After being discharged, I sent an email voicing my concerns; never have I heard anything back from ATI.

I was very pleased with most of the people. We had a few hiccups along the way. I didn't realize…read moreeven though I was told I could change nurses eventually I did. The rest of the timevthey made our journey thecbest it could be. When bringing my husband home to die they made it smooth and guided me along the way. Very grateful for their kindness, compassion and caring through this difficult time.

Most hospice agencies offer the same type of care, so it's the people who deliver the care that…read moremake all the difference in your experience. AlevCare has a very caring and loving staff, treating patients like family. During one of the most difficult times in our our life, we were grateful for the love, care and understanding they provided for our son. We are forever grateful.

My husband stayed in the memory care unit for respite. The staff was excellent and caring. They did…read morefun activities that my husband loved. I gave it four stars instead of five because I did not like the layout. The place is huge and it was a long walk from my husband's room to the living area.

This facility is amazing. My parents (mom had Alzheimer's/father has dementia) were mistreated by…read moreanother facility (they were abused so much my father stopped speaking and both parents had scabbies from urine soaked mattress that they didn't put waterproof covers I KEPT buying, on and on). Isle has such a good reputation with independent caregivers that one actually told us to leave where we were (located in Mans/Arl border) and told us to check out Isle. We did. In just over 30 days, my father learned to trust again and began speaking. The food is so good, the care is amazing, the atmosphere is just what you would want if your loved one has to be there ... Can't say enough about them. Check out the book Operation Caregivers: #LifewithDementia on Amazon because it talks about this place!!!!

Attending the Summer Event! Fabulous staff and great food!…read moreMs. Lemons gives excellent advice Very clean environment. Friendly and proficient in their line of work.

If I could, I would give this facility less than one star! The nurse O-B and here supervisor,…read moreRachael, pretended to listen and care but did nothing to improve my mother's situation while there! If anything, she got worse while she was under their care and objected to us removing my mother from the facility when we saw it was necessary. Many of the staff are good at what they do, unfortunately, the two handling my mother's care during her rehabilitation weren't!! Other staff members privately confirmed that they are very short-handed at this facility and nurses don't voluntarily chip in to help the Certified Nurse's Aids (CNAs) when needed! As a matter of fact, very few of the staff volunteer to do anything and give the impression that it is a major inconvenience to assist! Phone calls ring endlessly, patients' "red button" calls go ignored!!! The staff doctor, Dr. Satani, isn't much better if we consider effectiveness. Besides, he goes twice a week and many times... not even that! It's a real mess at this facility although they insist that the change in management last summer has made some major improvement!!! Although complaints were ongoing on our part, the head administrator took no interest in reaching out to us. Thanks to Joanna, Social Administrator, who was the only one who listened and helped us with our situation. If you love your family member, DON'T bring them here! If you have had a good or bad experience, please post them to let future family members know the present condition of this facility. My regret is that I didn't take the bad reviews more seriously. My hopes were that since they were from a few years ago that things had improved... not the case!!! Stay away from here and look for another place! Oh and yes we are reporting this facility to the state for follow-up!!

Don't let your loved one go here. My mother in law was sent here after she fell and fractured her…read morehip, and had to have surgery. The staff doesn't care, call buttons going off at the nurses station, and staff is just hanging out chit chatting & laughing. The nurses are annoyed when you ask for help, or when you ask questions about the care. We were lied to, blatantly. My husband works for a hospital corporation, and he is spreading the word to the directors of Inpatient Rehab, and Orthopedists to NOT send your patients there!!

The first person you'll be greeted by when you enter is Elizabeth. Her smile and kindness will let…read moreyou know you've found the right place for your loved one to rehab and recover. We were quickly introduced to Diane who helped us through the process of having mom transferred from another facility that was not a desirable place to be. When we arrived day of transfer we were greeted by Tess, assistant business manager, who graciously assisted with all intake paperwork. She explained everything well and asked questions to our mom in a gentle and compassionate manner. All the staff has been kind and friendly and placed a priority on generous care and recovery for mom. What more could we ask for? Additionally the facilities are modern and clean, and it is one patient to a room also for privacy. After extremely poor experiences in two other facilities the last two years, we would wholeheartedly recommend Advanced. Who you trust with the care and recovery of those you love is an important decision. With Advanced we have felt the right decision was finally made.

Care is improving with the new Director, Megan. management team has settled down and is more…read moreconsistent than in the past. Finance director was very helpful.

This a beautiful place but very unprofessionally managed. My parents were there for 17 months and…read morethey went through 4 Directors. The one they have at this moments is very unprofessional in they way she conducts herself. Yelling at employees in front of residence. The food is subpar at best and they have gone through 5 Chefs. Try calling Sagora the main company no one will call you back. There are many problems we had including disappearing medication and disappearing equipment purchased new and replaced with broken equipment. Don't get me wrong there are great employees there but they are not running the place and are only following orders. My recommendation look somewhere else.