The service at this location was magnificent and the manager couldn't have been more helpful in a…read moredifficult situation for the rental required. The vehicle was more than adequate and did the job as required, considering it snow heavily, most of the time, I had it; so it did more than an adequate job. Overall, I couldn't have been happier with my experience! Thank You to the staff at Bristol Car and Truck Rental!

From the owner: We Provide Ontario's Best Rental Experience…read more Bristol Rentals Ltd. has been offering car and truck rentals in the Greater Toronto Area since 1992. Owned by the Kesten family, it has fostered a reputation for honesty, integrity, customer service, and vehicle reliability. Originally a truck rental business, it expanded to add car rentals at many of its 13 operating locations, along with a full line of commercial and moving truck rentals, refrigerated trucks, trailers and passenger vans. Bristol is a neighbourhood vehicle rental supplier, serving local communities throughout the GTA. Our managers are long-term employees that are experienced, capable and friendly, and pride themselves on participating in their communities and getting to know their neighbours. We look forward to you driving with us, whatever your vehicle need.

this supposed to be 0-star person who is running here are not well manner…read more better to check all the dents or damage to the car before you leave as they don't check it properly bad attitude for those people in the front desk i don't know how they hired these people they don't have any idea how to talk to the people just go to the next rental company

I've been a loyal Enterprise customer for years and rented a car in many different countries, but…read morethis was the most terrible experience. One car-rental employee was very condescending, rude, and acted like he owned the place; unfortunately, I had to interact with him when picking up the vehicle and delivering it. If you like to be treated with respect, go elsewhere. Avoid this place. I will definitely will.

Booked and paid for an SUV rental via zuzuche.com (for a 9-day family vacation from Toronto to…read moreNiagara falls ) before I read the google reviews. I only waited a few minutes at the airport for a ride to the rental place, took around 10 minutes to do the paperwork at the counter and check the car at parking lot, customer service was good, and the car looked and ran fine. When I returned the car, the shuttle driver was around, so a customer service rep drove us to the airport for free. Its very good experience, I'd rent from this place again.

From the owner: From a Smart Car to a mini-van to a Mercedes Benz - we have it all at Aucomm Car Rental in…read moreThornhill. We will provide you with a safe and comfortable vehicle while being the most convenient car rental service. Give us a call today or come visit us to learn more about cars.

It is so unfortunate and fortunate for me to visit Discount Car and Truck Rental…read more The reason I have to rent a car because my vehicle was in the shop after an accident and my insurance company deals with Discount and Enterprise car rental. Fortunate that the staffs here at this Discount location is really nice and efficient. Even as a walk in "I want a car right now, I am pissed" customer, I was treated nicely and I got my temporary rental car by the time I promised so I can get to where I need to go! They even come and pick me up from my house. I would recommend this location if your own vehicle is in one of the "hundreds" of autobody shops in the area and you need an alternatively rides! BTW, most of the rental cars here are Japanese model...or a Honda.

This location is staffed by rookies. Called them, they would…read moreput you on hold, left you waiting until you hung up. Call again, and they would explain that they called back, but never did (No call record on phone). Promised to pick up at a certain time, came more than half an hour late. Promised to call to give more details about the rental, never did. Have no confident in these un-professional people.

Booked my rental through CAA and arrived on location within 30 minutes of the interview,…read moreunfortunately the reservation had not been sent to the from CAA yet and i was worried i would not receive my rental in time. However the owner came onto the location and was very accommodating, he made sure to match my price rate with CAA and create an identical reservation. The second issue was that there were no cars at the location, we were at, the owner personally drove me to another location, on Main st east in a very nice jeep. When we arrived they had found that they still needed to clean the freshly returned car before it could be rented to me. As a show of compassion he immediately upgraded me to the very same jeep he drove me in, at the matches rate originally quoted to me by CAA and apologized for the hassle. All in all, the owner, Steve, could have simply turned me away and referred me to another franchise, but instead he took it upon himself to create a path for me to rent this car, a random customer. Thanks Steve. Thrifty, you guys rock!

Natalia and Michelle,You guys are frauds just like the company ENTERPRISE Car Rentals you both work…read morefor. Your responses to my family plights were as dry as copy and paste. It's just a talking point, misleading lies and no action. Stop pretending LIKE your company cares about their customers feeling, when they actually don't. All they care about is the DOLLARS $ Natalia and Michelle. FYI, You only responded because I went public. Note that I've already done what both of you are asking me to do. I did it and no response from your office. I have been contacting your company Enterprise since 18th of August regarding this misdeed acts before I went public, and no one responded back to me. I was told multiple times by your loyalty dept. in Guatemala, Central American country @ phone number 855-266-9565 that this matter was being escalated to a manager, not once but 4 times, I still have not received any follow-up... till date from their so-called MANAGERS. This delay has caused me significant inconvenience, and I need a resolution immediately. Please have a manager or district manager contact me within 72 hours. If I do not hear back, I will escalate this to Enterprise Corporate Headquarters or a legal action would proceed. Natalia and Michelle, You will find my contact details on any of my contracts numbers... 9BYH72, 9H8CN8, 94TZRH, 94TZRH Thanks.

customer service was very good, would simply encourage a better cleaning between rental customers…read moreas mine was a bit untidy otherwise pick up and drop off was a breeze

These guys offer decent car and truck rentals at prices that are competitive across the GTA area…read more They have a decent selection of vehicles from economy cars, sedans, vans, trucks and larger moving trucks. The customer service representatives are fairly friendly and get you what you need quickly without hesitation. I got my moving truck rather fast and the paperwork did not take long to fill out. I did get a bit of leeway when I returned the truck at the end of the day and they weren't too strict about it coming back exactly on time. Everything went smooth and I would try these guys again.

From the owner: Midsize,Fullsize,SUV and Minivan rentals…read more Insurance Replacements. Daily And Weekly Rentals. Free Pickup And Drop-Offs in Markham Area

This was the absolute worse experience I ever had renting a car. This place does fraud and should…read morebe SHUT DOWN PERMANENTLY!!!! They rented me an Old 2006 Ford Focus with no heater! They also did not return my security deposit. Caution: DO NOT RENT. IT'S A SCAM!

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