AMAZING STAFF Give Britney! a raise NEOOWWWW Went in with an idea of what I wanted but no plan. Told the staff what I was looking for and my budget and she immediately helped me I was in and out with exactly what I wanted and needed I mentioned it was my birthday and the entire store gave me a greeting never have I ever felt so welcomed and helped out so quickly at a store definitely recommend this supply store for all your needs read more

I like WOW the prices are expensive but they have literally everything you need!! From extensions, wigs, supplies, and jewelry. They do give discounts and money off of you register with your number to gain points. The ladies here are mostly very helpful and knowledgable of their products and what is best for your type of hair. I recommend WOW if you're in the valley it's the best supply in my eyes!! Always fully stocked with all the needs. Come here to get your hair supplies!! -Marshay D. read more

Wow Beauty Supply - Outside - Cosmetics & Beauty Supply Near Me - Reseda, California

This location is a decent in size and filled with the basic necessities you need for your hair. It's easy to park, and they have most of what you're looking for. They don't have a huge selection of weave hair to choose from. Prices are higher for certain items and some are reasonable. Overall, a good place to purchase items for hair products. The store is neat and clean and all the staff are helpful. read more

Wow Beauty Supply - Cosmetics & Beauty Supply Near Me - Reseda, California

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Love this place. Every time I go to the store I leave with everything that I went for and probably a little more. It's just so fun. They have jewelry. They have hair scarfs. They have a lot of lip glosses nose rings belly rings they just have a little bit of everything in there it's so fun. read more

stopped by for the first time earlier today. Alina was so helpful and patient with me. I found exactly what I was looking for and the process was so easy. 10/10 recommend shopping at Wow for wig/hair needs. read more

Expensive AF! I usually go to beauty supply stores in LA but couldn't make it before my appointment. I needed help with hair and the first lady told me she was working in a wig so she couldn't help me. I waited about ten minutes then went to the front to ask for help. The same girl said she could help me now. They didn't have any of the hair I usually get from the beauty supply stores in LA so I settled. I was blown away by how much it cost so I asked about their return policy. They only offer store credit up to a week. Unbelievable!! read more

They literally have everything here. One stop shop. They cover hair, nails, makeup and more.

Bought a hairpiece here that was supposedly real hair. My hairdresser tried to color it for me, but it didn't take in the color, which means it's synthetic. read more

Love this location. Staff is always helpful and kind. I can always depend on them to have what I need.

BUYER BEWARE. I have been going to WOW Beauty for several years now and I've noticed recently there are no prices on the items. Please be aware that all items are FINAL. WOW Beauty will only offer it's customers a store credit (for a return) even if you bought something 3 minutes ago in the store the same day. I bought a can of hairspray and it was a well known brand. After I purchased the item, I noticed my final bill. The item was four dollars more than what Target would charge for this same can of hairspray. None of WOW products are marked and their prices are almost doubled the amount of what you could find on Amazon or Target. At this point, I will take my business elsewhere. Not everybody wants a store credit right after they used cash or a debit card for a return. This store's practice of posting a cardboard in writing "All Sales Are Final" behind the register will detour long standing customers. It's sad how some businesses choose to hike the price of their merchandise in this way. Very disappointed. read more

Don't go to this location...they hire the rudest people on the planet. They sold me a product that did not match the verbiage on the package and called me crazy for wanting my money back!. I left their product on the counter and walked out. The purchase was not enough to file a small claims case which I would have filed based on principle!! TAKE UR MONEY ELSEWHERE!!! I only left a star as u are required to do so to leave a review. read more

I wish there was another option for beauty supply. There's a large selection but I don't like being followed around the store when I need help. Everything doesn't have a price and I think they make it up depending who is on register. I'll probably keep coming here ... until I can find another choice. read more

Sorry ass service online says closes 7:30pm it closes at seven they wasn't even nice to let me buy something real quick stay out the valley beauty supplies only go to La or anywhere else don't ever come here rumor is one of the customers might burn the shit down read more

I went in yesterday for the first time. I'd been referred but was skeptical because of the reviews regarding customer service. I spoke with Alina and she was extremely helpful!! She helped me find the wig I wanted but it was 499.00 which I thought was too much. Later I found it on a website for half that price, but they were out of stock. If it was a bit cheaper, I'd go back and buy it. I'll definitely go back for other items, but I'll make sure Alina is there before I do! read more

My go to preferred beauty suppliers in the valley. Depending on your budget, it can be a great deal.

Was here at opening, 3 girls walking in and was still preparing to open the store. Closed the gate on me and stated to wait until they open. Incredibly unprofessional! Management should definitely hire staff that's reliable. read more

If you are Black and are planning to purchase a large amount of hair, product, etc from here please check out these other black hair beauty supplies instead. My family and I have lived in the valley and tolerated the bias here for too long. Enough is enough. We shouldn't have to feel like we're stealing when we spend over $200 every two weeks here. We have the business account, they regularly see our faces. The staff knows our family but the management is terrible. Not every black person steals!! - Tally's in Chatsworth - Shamilah's in Tarzana - Mirror Mirror off Ventura blvd I know they charge more but they will give you the respect that Wow can not. Thank you for considering our experience. read more

This place is NEVER open on time,they need to update their website/ maps door says open at 930 but website says 9. So unprofessional. Both locations do the same. Never open at 9. Owner really needs to hire new people, makes them look really bad! read more

BUYER BEWARE - DO NOT SHOP HERE. FRAUD BEAUTY SUPPLY STORE AVOID AT ALL COST.  These folks make money off black and brown customers but do not respect us enough to sell us the products they are advertising. I purchased hair that was advertised as virgin remy human hair to last 365 days and barely lasted 10!  It was clearly a synthetic blend as it matted and tangled within a few days of installation. I went into the store with a stylist to ask what could be done (store credit, partial refund, etc). The owner had us wait almost 30 minutes to talk to her, when she finally did she claimed she never had complaints (more likely she denies them) and she doesn't know my lifestyle (insinuating that I am unkept or unruly). I have hair from LUVME which is 2-3 years old that I can still wear.  We aren't talking about me coming in 9months later off of this product, but 10 days! I didn't even get 1 month of usage.  After 10 mins of conversation that went nowhere, she then claimed to call me a thief even though I purchased the product and had a receipt. WTH?! Rude disrespectful and racist behavior.   I went back to my credit card company for the dispute and because they can hide behind an "All Sales Final" policy they can do whatever they want. Each time the dispute went back they were able to hide behind the policy without addressing the fact that the product was falsely advertised and did not last anywhere near the amount of time. BUYER BEWARE - DO NOT SHOP HERE.  Unfortunately, because they are the largest in the area they do receive a lot of traffic, but drive the extra 10mins for another store!  Wow is selling false and misleading advertised products and does not stand by its product and hides behind the policy that gives the buyer no recourse. read more

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Disappointing. An unpleasant experience, unfriendly and unhelpful staff. When a staff member finally came to "help us" (customers can't reach the hair themselves to inspect) she had to ask her boss for the price and then came back with an absurdly high price. Are there different prices for different "types" of customers? Why not label the hair with a clear price, same for all customers? Would we ever come back? No! read more

Wow Beauty Supply - Hair anyone? - Cosmetics & Beauty Supply Near Me - Reseda, California

i liked this beauty supply store, it's large and has plenty of products from hair to makeup and fragrance. i was able to find what i was looking for, and some new products to try. worth checking out. read more

Wow Beauty Supply - lashes - Cosmetics & Beauty Supply Near Me - Reseda, California

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Very good products and professional customer service!!! A lot of products to choose from.

Large supply of products nice and knowledgeable people I have gray hair and they always have a large supply in my color

Bought from here and couldn't exchange an open pony-wig that was used from previous customers. The manager Selly was denying each time.

Yall this place is a hit or miss with customer service. I can say this honestly cause I've been going to this place for YEARS! Since I was a youngin, Yea nothing is priced, but you can always put that sh!t back and wigs have always been final sale. Pay attention to the lace and inside the band of the wig before buying. If I don't have to speak to anyone my experience is decent. But good lord talking to the employees has always sucked, even the manager. I just get in and get out. read more

Please save your time and money. This place charges upwards of $100 for wigs that retail for $40 online. They are literally RIPPING OFF their customers and they don't care. One of the girls working in the store even confessed that MULTIPLE people (including celebrities) have complained about the wig pricing here but the owners simply do not care. I normally buy my wigs online but I was in a pinch and so I stopped by an hour before closing and it took almost 15 minutes for an employee to assist me. When someone finally did offer to service me I was being rushed because the store was "closing in 10 minutes". The employees were pressuring me to choose from the already poor selection of wigs that they carry and even said "well we have to close the drawer" mind you, it was maybe 1 minute past closing time and I had already told 2 different employees that I came with all the intention to make a purchase but no one came to help me when I initially entered the store. Please just spend your hard earned money elsewhere. There are so many better hair stores in the valley. Fox Beauty on Glenoaks blvd is great, Superstar Hair and Wigs on Ventura is fabulous AND Black owned. To be frank, If you were thinking about visiting Wow for your hair needs I would rethink that and go somewhere else instead. The people in charge of this establishment do not deserve to be in business ESPECIALLY when they show little to no care for the people that they serve. Their "reward" point system is a joke and they don't post the prices for ANY of their merchandise on the shelves. Wow Beauty on Vanowen is so out. read more

This is somewhere I shop often for hair products. This store has always been pricey but it's the only store close that carries a lot of BLACK hair supplies. Make sure you ALWAYS check your receipt as if they make a mistake and OVER charge you, you can only get store credit ! I bought 4 packs of hair and they charged me for 6. Something about the price didn't feel right so before I walked out I checked my receipt and I was right I was overcharged. Immediately I went back to the cashier at which they told me they could only give me store credit even if it was their mistake. Moral of the story ALWAYS check your receipt and if a mistake is made they only issue the refund in store credit. They don't even offer a coupon for next purchase which is WILD. read more

Wow Beauty Supply - Store credit offered. - Cosmetics & Beauty Supply Near Me - Reseda, California

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Yes the girl helping me with as very helpful and she helped be find the hair I needed. I was very confused bc it was my first time buying hair and the girl was very patient with me because I was very confused lol read more

Wow Beauty Supply - Hair - Cosmetics & Beauty Supply Near Me - Reseda, California

I would like to share my experience with this store. I think the girls are amazing there especially Adele and Alana. They are so amazing and so helpful. They make me feel so special every time I go there I am an ongoing customer that buys wigs and they're very patient and helpful with me. I enjoy seeing these girls all the time and can't get enough of them. They are truly amazing girls as well as the staff everybody is so friendly and helpful. read more

I wish I would have read the reviews before spending money here. They are grossly overpriced and to make matters worse the staff was extremely rude. I called three times and a clerk hung up on me three times when I asked for her name to report the fact that she told me she'd honor a refund, when we got back to the store all within 15min that said they'd only offer an exchange. I called and finally spoke with a manager and she told the manager that I was rude, getting loud...which is absolutely not true I recorded the call and I plan to share with their management team. I received a price adjustment and store credit but, I obviously don't want to purchase anything if they are marking products up this significantly. We definitely will not be back. read more

Wow Beauty Supply - Hair purchased online, most I've ever paid for this hair is 9.99. - Cosmetics & Beauty Supply Near Me - Reseda, California

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I came here on Monday to get some extensions for prom and I'm so upset, my mom spent her money on some bo booo ass extensions I came on Wednesday to see if I could return them because when I got them my sister tired curling them and it didn't curl it would go straight we talked to one of the girls and she said we couldn't bc they are not in the same condition but that's some bullshit how else would we know if it worked?!????. DOOO NOT SHOP HERE THEY ARE RUDE AND HAVE NO RESPECT AND I NOW HAVE SOME BAD ASS EXTENSIONS THANK U FOR LEAVING ME SAD FOR PROM. I will no longer be shopping there and I hope u guys don't to read more

Wow Beauty Supply - Cosmetics & Beauty Supply Near Me - Reseda, California

Products are nice. Customer service was good. Quite a few selections to choose from. Some of the prices were reasonable.

Great variety! This beauty supply has everything you need and has more diverse hair care products in the San Fernando Valley! My go-to place, always! read more

Good selection and Adela was very nice and gave me great recommendations for extensions! Will be coming back with my friend next time

Absolutely the WORST customer service and management that I have ever experienced simply because I complained, again, that they don't have the price on most of their merchandise!! According to California Consumer Affairs, retailers must display the price of merchandise. I asked for the name of the owner, they refused to give me. A woman behind the counter told me, "if you don't like it, you can stop shopping here!" I said, "no, you can fix the problem by informing customers the price before we get to the counter!" I will be contacting the Department of Consumer Affairs to file a complaint on this location and any others who benefit from my community but don't respect the community who supports their business enough to DISPLAY THE PRICE ON PRODUCTS!! If you do shop atvthis store, I suggest you videotape your experience! DO NOT SHOP AT THIS LOCATION, especially if you're a Black consumer!!! read more

I use this beauty supply house regularly. They always have what I need. Their selection is great. I have a wide selection of everything from A-to-Z. I love going to this beauty supply house I will continue. read more

This place is a huge RIP OFF. I was going to buy Mielle Rice Shampoo until I got up to the counter and realized it was $15, $10 on Amazon and probably less at Sallys Beauty. They also did not a hair wrap that is quite standard for a black beauty supply store. Secondly, I'm always curious why Asians are so invested in beauty supply stores for black people...it's quite strange. At the very least, do your homework and find out what we need and want. Charging us exorbitant prices is just unethical. Amazon it is today! read more

Wow beauty supply basically has everything you need to take care of kinky/curly hair. Prices for braiding/twisting hair and similar items. are on par with similar stores in the Valley. However if you want to purchase items like like Shea Moisture you can get them cheaper at Walmart/Target etc. This store is HUGE so the selection is pretty good. The staff is fine. Some are more friendly than others. But I've never had a bad experience since I've started going there. I have never been watched or harassed. But I wouldn't be surprised at all to find out that they profile certain people. Parking is ample in a large adjacent lot. read more

I am an Instructor for Cosmo and I would have liked to bring my class to WoW for a field trip like I have done in the past. Susie was very unaccommodating. She didn't want the business I guess, so sad. read more

Do not go here. Found the some of the same hair care products for 5-10$ less than what they jacked the prices here at this location. Not ADA compliant. Rude crass staff and management. read more