Store #441 in Vegas. At this store, Tonya is the CSM,…read moreCustomer Service Manager. She is perfect for this position. Great customer service, very personable, she makes you feel comfortable and welcomed. Every proud business owner needs more people like Tonya! Thank you Tonya and don't let anyone get you down.

Always a great place to shop and get inspo for parties to throw and diy projects to do!read more

Three staff members and manager Monique(?) I encountered at this store were incredibly helpful and…read morefriendly. The selection of products is vast and well organized. I'm impressed!

Really bad costumer service . I have bought a Christmas item at a full price . It was a Christmas…read morerolling bag storage. Obviously, I didn't need to use it till after Christmas when I went to take down my Christmas tree to put it away in that bag and came to realize that the bag was defective. I went to exchange it but of course they didn't have another one and a return wasn't an option. They have this return policy after Holliday sales tha they will refund you the price that shows the price at the day of sale. In my case was 75% OFF. I tried to contact and negotiate with costume care and there was no negotiation. I have a defective item now that can't be used . Well, never giving my business to them anymore. I will spread the word around.

Just came in to purchase tile for a new project. Our sales specialist Chaz Suarez was super…read moreknowledgeable, friendly and helped us procure enough tile for this project. We have come here several times and The service team has always been stellar and well trained. They always give you heads up on potential problem that you may run into (and how to avoid it) and overall advice on better ways to improve the project. I can tell based on questions and the advice they give you, it comes from years of experience and a sincere care on wanting to help make the best decision. Thank you.

We got flooring for our town house years ago here so when we were ready to finally replace our…read morefloors in our downstairs in our new house, we knew we were gunna come to Floor & Decor again! We searched here for a couple of weeks, and got some samples. The nice thing is that they have all the flooring on the floor so you can literally get it then and ther eif you want. You can also buy some samples to bring home with you. The guy there was really knowledgeable and helped us out. We ended up getting luxury laminate and installed it ourselves. You can have them delivery it if you want for a fee, but we ended up just having my brother in law bring his truck to pick it all up. Honestly, it wasn't as costly as I thought it was going to be! We didn't pay too much and I feel like the value was amazing. The floors are really good quality and we are SOOO happy with the way it turned out. Definitely would recommend this spot!

Cool Stuff! Took my mother shopping here and she loves it!!! Loved the frogs something for everyoneread more

Will always go here forever for all of my home decor needs! We have been going since they have…read moreopened and I can honestly say I love this place, the owners make you feel at home and so welcomed. They are the nicest small business owners I have had the pleasure of meeting. Thank you Evelyn and Tom!! Also here's updated pics of more things we purchased from here

This is the most adorable & beautiful store I've been in very beautiful unique home pieces,…read morejewelry, the candles are absolutely perfection in how they smell! The sweet and kind blonde woman today was wonderful. She was insightful and warming with her service. I am so sad I cannot remember her name!! This store reminds me of a beautiful comforting home ‍ this store definitely stands out from others, from the service, their items, very unique

Happy is blooming again and again!…read more Life can be simple if you make it that way! We all can experience the joy and happiness that we so desperately desire. Bloom and flower in your own way. Allow the positive energy of life to fill your cup, then as it empties; expand it with only the most powerful energy and forces available. As you make your way through the avenue of shops the positive energies of this store grabbed my attention. As you approach the door the atmosphere of your mind shifts. You can feel the special attraction that comes from beyond oneself if you just pay attention. Opening the door, much to my surprise the happy vibes flow as we are greeted by a wonderful and warm welcoming reception. I'm beyond grateful that I discovered this little piece of happy here among the shops. It's a local very small business that has many small treasures to offer. Sure it's a lot of stuff one probably does not need, but is fun to play a little with. Browse and check out that which they are selling to you . Among the things they offer I did find some wicked special greeting cards that were very special. They are not your typical card and make for special gifts and occasions to celebrate moments of joy and happiness. Life can be simple and stress free if we want it. All the strife that comes from just stepping outside of the house that is present, it nice to see a little piece of peace. Beauty is all around us. Why not live life positive and at peace? Love and light is a saying that I strongly believe in. Surround yourself and your space with the simplicity of hope and renewal. The items that they sell here, sure you may not need but they fill the space that we live in with blessings. Joy is present and precious if you just believe. Breathe in the spirit of hope and love! Come out and experience and explore what could make your space feel even more amazing. Create that magic that could make your life and small world even more better!

Amazing that this place is on the east side! Looking forward to doing IKEA pick ups there, etc.read more

To begin, the purchasing process was fine. Some of the sales staff were pushy, but that's to be…read moreexpected in a place like this. I was told my furniture would take 6-8 weeks. Also, expected given manufacturing and shipping issues due to COVID. I was politely surprised when I got a call on Friday to confirm my delivery for Saturday. It had only been two weeks since I ordered the furniture. The voicemail said between 1pm and 6pm, but the person I spoke to said between 1pm and 2pm. So, here I am at 3:30pm with no furniture, Big's isn't picking up the phone (called 10 times), and already cleared my living room expecting a delivery. At this rate, I will waste my whole Saturday afternoon waiting for furniture that may or may not come. Thing is, I was fine waiting the 6-8 weeks. Just don't waste my time scheduling a delivery you won't make as scheduled. Update: furniture was delivered at 5:30pm. Delivery crew was quick and effective. Delivery department needs to work on communication and scheduling.

Let me start out by saying that your employee Anna is extremely unprofessional. I was on the verge…read moreof contacting my credit card company to dispute the charges (over $1,600) because of her rude and unprofessional behavior. She said to me "this ain't McDonald's), she is absolutely correct. McDonald's provides much better customer service. She did not want to hear anything I had to say, she spoke over me the whole time. They kept telling me to call back and ask for customer service which is at another location, that o did not purchase from . They kept passing the back and sending me to voicemails when I asked to speak to a supervisor. The concern could have been addressed so easily if she would just listened to what I had to say, but that was very difficult for her. Instead, she felt the best resolution was to say the manage will call you and then hung up on me. Caveat emptor- all sales are final here so be very careful before purchasing from here. I will end with saying that Maria is the person that helped us. She did end up calling me back and we resolved the concern because she took the time to listen.

We had an absolutely outstanding experience and couldn't be happier!…read more From start to finish, the service was top-notch and the value was truly exceptional--fair, transparent, and absolutely worth it for the quality received. What really sets this place apart is not only the outstanding design expertise, but also the consistently high-quality products offered at very fair prices. You truly feel like you're getting premium results without being overcharged. Nancy, the owner, is simply incredible. She treats you like a friend, not just a customer. You can genuinely feel how much she cares about getting things right for you. Her advice is thoughtful, honest, and clearly comes from deep experience and passion. She takes the time to understand your needs and ensures every decision delivers both beauty and value. It's rare to find a business that combines exceptional service, top-quality products, and real value at a fair price--but this is it. The level of care, design guidance, and overall experience is second to none. This is the only place we'll go from now on. Highly recommend! Oops almost forgot the Master BR and Beautiful family room.

First time in and was greeted by a woman who asked if I needed help with anything!…read more Amazing I didn't because I was just there to look around but as soon as I walked in, to be greeted like that is GREAT. I found some Stonewall Kitchen merchandise right around the corner and of course I bought a couple Jars, one for a Christmas gift and one for a friend. (Blueberry was the one for the friend) They had Christmas and Halloween Decor but were just getting around to the Christmas stuff so the Halloween stuff was discounted, in fact so were the Jams I bought, 25% off! I was greeted by another woman who welcomed me into the store.... and then a man and then another woman behind the counter, all very friendly and asked if I needed any help, I was pretty amazed by this because some stories you go in and are ignored.... They had diffusers and oils and candles, usually my thing but spendy, around $45 for a single candle up to $60 and not knowing if the brand has a good throw or not when lit makes me hesitant to buy, I am sure for that price it would mind you but again, not knowing for sure..... that is a lot to spend...PM me though if you have tried any and they have excellent throws, I will go back this weekend and buy a couple (Thanks) All in all, I would go back because they were adding more items and Id like to see what they add next. Thanks so much for such a great welcome for this first time customer!