Don't give them your contact info, especially not your number, unless you want an AI bot messaging…read moreyou or someone from an Indian call center calling you at unusual times of the day. Most importantly, don't bother making offers as they do not accept any. They may pretend like they do but that's only as a form of engagement bait and to collect your contact info.

I worked with Eric to secure a certified pre owned and he was an absolute pleasure to work with and…read morewas immensely patient. He also put in effort to find the best vehicle and keep his eyes out on new ones that rolled in. Dude has that dog in him, make sure to ask for Eric if you are in the market !

I love the staff, service, and swift and efficient experience that I receive every visit.read more

They charged me $3879.00 for assurant extended care when I said no. I called the place and found…read moreout I don't have any warranty. They won't take it off my loan and keep running me around. Also the didnt register me for my car license plate.

"I am highly disappointed with the service and repair department at Toyota Cleveland Heights. They…read morekept my vehicle for 7days with a severe lack of communication and zero proactive updates. To make matters worse, the employees I interacted with displayed rude and unprofessional behavior when I asked for status updates. For a major dealership service center, this level of customer care is unacceptable. Management needs to address this staff issue immediately."

1996 Prius was serviced on 6.19.26 Jeff was my advisor. Excellant service presented recommended…read moreservice with a time line to get recommend work complete. great experience.

What a pleasure it is to share my great experience at VA Motorcars in Cleveland, Ohio. I drove…read morehere from Erie, PA to see a 2017 Subaru Legacy Premium with 32,000 miles. I bought it at a great price, received a fair trade value for my Ford, and couldn't be happier. The car drives flawlessly. It is a "rebuilt title" car, but it was fixed beautifully.....looks like new. Alex and Steve are honest; men of their word. With all the options out there to buy a used car, it can be confusing. My recommendation......go to VA Motorcars in Cleveland. You'll get more for your money there than anywhere else. Bob G Erie, PA

The people at VA Motorcars gave excellent customer service and it was one of the better experiences…read moreI've ever had purchasing a car. A got a good deal on a used Subaru and had no problem with me taking the car to another mechanic to get the car independently inspected before purchase. The mechanic said the car was in excellent shape and even recommended that I purchase the car.

Took my van here after another dealer messed it up and have been waiting for a call back when the…read moreparts ordered come in. It's been well over a month at this point and no updates on parts, but have got plenty of solicitations/texts on signing up for their discounted plan/services. I drive a fleet/company vehicle which they know and have no use of whatever they're offering. They said my steering wheel control buttons and backup camera were bad and needed replaced and that they "re-flashed" my shifter button. I don't know what they were talking about but none of it needed replaced. Firestone fixed a loose battery cable issue that was causing the shifter issue and Reddit help me fix re-seating the camera harness that fixed the back up camera and steering buttons. Haven't had any issues since Firestone fixed the main battery issue. No call back, no updates, spammy texts, and saying I needed parts I didn't...No, I don't recommend taking a vehicle here.

Their service center communication is horrible. They had my vehicle for three months before it got…read morerepaired. And I'm not one to leave the bad review . Now my Truck was involved in a accident where it was totaled and to close out my financing account the finance company needs to get a hold of the dealership. They've been trying to get a hold of them for 45 days. Leave voice messages and emails. I have called the dealership numerous times talk with the operator, letting her know needed to talk to the finance person in charge. They always tell me they'll call you back but they don't. I've called and left numerous messages with the sales manager. They don't call me back. Meanwhile I am without a vehicle until the dealership gets a hold of my financial bank and gives them what the warranty payout is. They have to be the worst dealership in Lake County. I've never had to go through something like this before.

Found a car at New Line Motors that was the best deal in the country. When I decided to buy the…read morevehicle - sigh unseen - they did all the paperwork with me online and I flew to Ohio, Uber'd to New Line, signed paperwork, and was on the road in 15 minutes. Both the salesman and the accountant were kind and easy to work with. I got a quality car at a great price with no hassle.

Bought a car sight unseen from this operation last spring. I asked the salesperson to drive the car…read moreand give me an honest opinion of the car. In so many words he said it drove wonderfully. After it had been shipped to my home, I drove it, and within 100 feet of leaving my driveway I knew we had a bad transmission. The tires were dry-rotted, too. I endured due diligence with the local Volvo garage and, after review, I had a new/used transmission installed. Four new Pirellis which are factory-installed with the car, too. Either the salesperson was lying about the transmission, or he doesn't know excrement from apple butter, but maybe even both! They offered me $500 to keep my mouth shut, but what am I going to do with $500? SCREW THIS PLACE!!! They are dishonest, they are crooks. There are too many honest car dealers on the Internet to risk getting shafted by outfits like this.

Took the car in for a routine service, and even though I find most dealer visits to be tedium at…read morebest, this one had a few things that stuck out. #1, they pointed out a problem with my car that I would never have found myself. #2, they offered to fix it right on the spot. #3, they were right on time with their estimated service times. #4, the techs were all very friendly. Was it worth the almost 20 dollars more than it would have cost me to take it to a quick-change oil place? Maybe, maybe not. I don't think that the service workers at those sort of places are really doing major inspection work.. In short, I would probably return, not EVERY TIME, I needed an oil change or tire rotation, but at least once a year FOR SURE. Rest of the time, I'd probably either do it myself or take it to a quick changer.

I feel as if I were jerked around. Luckily, it only cost me $92 but it doesn't sit well with me…read more I had an issue with my right blinker/brake light (not working). I took it back to the original dealership the same day. They looked at it and stated, "We didn't even have to change the light bulb. It must be the cold weather." Ok, fine. It went out again and instead of going back to the west side of Cleveland, I made an appt. here as they are a certified dealership. 3 hours later, I'm out $92 (half of the cost of labor, etc.) because a light bulb was out and "is not covered by warranty". So essentially, we had to pay $92 because a light bulb was "out". Well, that's odd because the guy at the dealership previously said, "We didn't even have to change the light bulb." Hmmm. I'm not going to outright accuse them of shady practices as I can't prove anything. What I do know is that next time I have an issue with my car (aside from huge issues like engine, transmission, etc.), I will be going else where. Oh, I will say something positive - I got a courtesy car wash. Yay.

Decent cars with a warranty at affordable payments....make your payments on time-- it gets reported…read moreto 3 credit bureaus automatically this is a finance program for 4 years

From the owner: Owning a car in Euclid, OH isn't an optional investment. You need a reliable car to keep up with…read moreyour day-to-day life - but how do you buy one if you have bad credit? This is a question that has plagued countless people over the years. Fortunately, there's an easy solution if you live in the Euclid area. No matter what your credit history, stop by your Euclid Byrider today to find the perfect used car for your needs.

I came into Action Auto to purchase a pickup truck. Not only did they have a local shop ensure the…read moretruck was in working condition and replace a water pump, free of charge to me, they were also a pleasure to work with. Russ and Leo helped me every step of the way, and were incredibly accommodating. I even spoke with Russ about my current daily driver, and he was happy to inform me of the vehicle's weak points, which I was able to repair before they could begin to cause issues. Overall I am thrilled with the level of customer service that Action Auto has provided for me.

From the owner: Why buy from us? We go the extra mile for you! With over 50 Years in Combined Experience, We offer…read moreGreat Customer Service and a Commitment to Northeast Ohio for over 20 years. We have over 100 of the Cleanest Vehicles in Stock and We have Competitive Pricing. We now offer "Guaranteed Credit Approval Financing" for Everyone. Remember NO RUST HERE...... We have gone mobile; type: actionautowholesale on your smart device.