Great instructor - been to first aid courses before and was preparing for the worst but she made it…read morefun and time went by quickly. Good activities and info. Would recommend.

From the owner: Hamilton St. John Ambulance has been serving our community for over 100 years!read more

Despite restrictions to learning due to COVID-19, this CPR course and instructor were wonderful!…read moreThe online portion was easy to understand and informative. Although some procedures could not be practiced due to physical distancing, what was missing was filled in with thorough videos and explanation from instructor. Abhineet did a wonderful job in creating an open environment that was conducive to learning skills for CPR and First-Aid. He was attentive and eager to answer all questions. Would highly recommend him and the program for anyone looking to become certified.

I booked my CPR course with Hand2Heart on September 2020 for my nursing program. I had some family…read moreemergency a couple days before I could attend and emailed them to let them know I had to cancel, explained the situation and asked for a refund. They refused to give me a refund but advised me I would have a credit with them. I accepted it since I knew I would be returning to my studies when what I had to deal with got better. August 2021 I rebooked since finally I was able to return to my studies and needed to get this course done, but unfortunately a week after I booked, I got sick with pneumonia and knew it would take time for me to feel better so I emailed again to reschedule for another date (in a week or 2) when I knew I was clear from my illness. I did a covid test and was negative and my doctor confirmed I had pneumonia. Not thinking it would be a whole issue, I emailed and explained what was going on. Instead of being understanding, I was met with "Please review our policies when cancelling your course. The first transfer is free, the 2nd one results in rebooking again. You booked last year, then cancelled. You rebooked and now are cancelling again". (Exact words from the email so they wanted me to pay twice). I didn't understand the issue. We are in a pandemic and before covid, I would never leave my house knowing how sick I was. I would've thought I would be treated with more consideration and kindness since I was thinking about the public and their staff, but nope. Now the tune has changed and they want to allow me to rebook after countless back and forth, but I have to go for another covid test (which I already went and didn't leave my house when I was sick, also got confirmation from my doctor that it isn't covid but pneumonia). I refused and I'll cut my losses. Since the beginning, they have refused to refund me back due to some "policy" that isn't made known right away, but good business practice would be to work with your customers and be reasonable. I didn't cancel because I didn't want to do this, I cancelled because I was sick. So thank you for taking my money and giving me 0 service.

From the owner: Our approach to teaching First Aid and CPR is different from the rest. We believe having a fun,…read moreinteractive, STRESS FREE environment produces the optimal learning environment. People who take our classes are completely satisfied and always return!

the CPR course's recent relocation from sheppard ave hasn't impacted the quality of its services…read moreone bit! the new facility is well-organized and equipped, creating a comfortable learning environment. the same instructor remain highly knowledgeable and engaging, ensuring that students leave confident in their skills. despite the move, he has maintained his commitment to excellence and continue to provide top-notch training. a great place to get certified or refresh your CPR knowledge!

This is an awesome place to do your cpr! Mine got expired…read moreand I have to redo it, they introduce everything and explained it better than my previous one.

I have done my first aid training here for years. As a registered practical nurse I do not want to…read moredo the easiest course or the fastest course. Instead, I would rather do the most detailed course and the most up-to-date course. They do a fabulous job of sharing information and updates to standards. The instructors/certifiers/teachers are always super knowledgeable. I happen to enjoy the wide variety of individuals who end up taking the course together. Good open space. Endless options for meals while on lunch breaks.

It was very great experience. I enjoyed a lot. It was a whole new experience…read more I want recommend this to every person who want to be a first aider

the instructor r explained and helped in understanding skills for cpr and first aid. Excellent…read moreteaching skills.

David Smith did an excellent job teaching the Red Cross First Aid Course. He was very knowledgable…read moreand managed to cover a lot of content in an engaging and enjoyable manner. Thank you for sharing your stories Dave! It's obvious that you truly care.

I just finished the CPR/First Aid course. Saad you were awesome! You made it easy for us to…read moreunderstand the course. Thank you for making it interesting. Margaret Peca Markham, ON