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    Workout Boss

    4.0 (5 reviews)
    ModerateTrainers, Massage
    Closed 5:00 am - 8:00 pm

    By appointment only

    Updated over 3 months ago

    Services - Workout Boss

    Massage

    Personal training

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    Planet Fitness

    Planet Fitness

    3.6(13 reviews)
    1.9 mi

    I was a member for a few years and did use it regularly for about one year. I took about a year and…read morea half off due to surgeries, etc. during this time I received a notice that one of my credit cards had been hacked. As time went by HBO and the car wash both informed me I had to use a new card. No problem. I went to Planet Fitness finally they told me the same thing. My card had been turned off for about five months. When I first came in, I told the lady at the front desk about my situation. She had absolutely zero empathy or ability to think outside of the Tiny little box of training that she had in her head. very sternly, she cut me off before I could even explain and said I had to pay for all of the months that I did not use it and late fee for all of the months that they weren't able to charge my card. I explained to her what happened and that I understood I had to pay for the months, but did not think a late fee should be charged. I honestly would've gave in if she had just explained nicely the situation. But she was so harsh with me and looked at me with such anger in her eyes. It immediately "triggered" me. at this point, I demanded to speak with her boss. The boss was willing to waive the late fees, but was unwilling to even acknowledge that the lady at the front desk was extremely rude to me. She stood there over the Manager shoulder glaring at me. I just finally stormed out before I said something I'd regret. Sat in my truck and cooled off, and I started thinking about it. If I drive away now, will they continue wrapping up monthly charges? So be grudgingly I went back in and spoke with the manager and she said yes they were going to continue charging it and take me to small claims. I paid the bill right there minus the late fee and I told them they would never get another penny from me. Just so you understand. I am the perfect client for the fitness center. I hardly ever show up and when I do, I don't use showers or lockers or suntanning or any of that crap. I do a little work out by myself and I walk out. Sometimes all I do is use the massage bed. But the lady at the front desk couldn't see any of that. In fact, she couldn't even understand. I hadn't been there in a year and I was still willing to pay every month.! I now spend my money at the WAC. Same price as Planet Fitness since I'm a military veteran and my wife is a member. 30 bucks a month for everything swimming pools, hot tubs dry saina steam rooms. Twice the amount if not, three times the amount of equipment. Do better Planet Fitness do better .

    Planet Fitness in Waukesha has the best overnight staff worker! I have a been a member since this…read morelocation opened and have seen alot of staff come and go. This one they NEED to KEEP! I have noticed a huge difference in the appearance of this gym since she started. She has this place so clean, even the tanning bed areas that were always slacking are now perfect. She has the best smile and energy even at 4am. She greets each person walking in and tells everyone leaving to have a good day. She connects with the members and that is nice to see. Thank you for all your hard work and dedication overnight girl/worker Sunday - Thursday ... your appreciated!

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    Workout Boss - healthtrainers - Updated May 2026

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