I love them! They take care of me and their patients! The experience here is way beyond and other…read morePhysical Therapist I have gone to! From The physical Therapist to the manager the receptionist and the PT aides! This is the place to be!!!! Love it!!!

I'm came here almost a month ago and I'm still doing foot Therpy. I love this place. The staff is…read moreamazing and the owner. I would recommend this place if you're in need of any physical therapy. The quality of care giving here is above and beyond. I'm glad this place was recommended to me by a friend. I will definitely come back if I'm in need of this kind of service again. Kyle is an excellent Therpy he has pushed me to go above and beyond and because of that I'm doing so much better. It was very hard for me when I first came here to even walk good let alone the numbness in both my feet. Kyle had brought me very far now I can walk a lot better and the Therpy isn't even over yet. Thank you to kyle you're the best and the staff love you guys. Also Emmy thank you for helping get better you're the best

Good day my family member was on manor 3 she was recently…read moredischarge to home with 24 hour service, i must thank the social worker Ms. Vivet who coordinate this effort so my mother could receive this service, she was prompt, respectful, and always in communication with me regarding everything, even when my mother Ms. Perez leaves, she was still checking in, this is EXCELLENT with capital. Good job.

My family was at this facility, his social worker Vivette very helpful she reassured me every…read morestep of the way, she calls for meetings and was informative in everyday- Thanks to her for a very good experience.

Physical and Occupational therapy ; individualized program depending upon need. Staff are very…read moreknowledgeable and caring. Front desk staff are efficient and accommodating. Location convenient for Riverdale Bronx , N.Y. residents.

I needed occupational therapy for my wrist and arm and glad this business is in North Riverdale. I…read moreworked with Monika and she did a very careful assessment for our first appointment and overall, it took me about a month of sessions to feel no pain again. She works on you using TENs and another muscle simulator that does sound waves, followed by a massage and teaching you exercises that you can also do at home. Making appointments was very easy, and the therapists are very personable and friendly. Highly recommend if you need physical or occupational therapy. Bonus points for the business allowing Mt. St. Vincent students to intern while pursuing their degrees.

People have no common sense they moved me fr a perfectly good room 169 into rm 151b making it sound…read moreso good (con artist) during the worst heatwave NYC seen thus far, my aircon doesn't work i haven't had a asthma attack in years but i sure did feel li I was going to have one last nigh, after a whole day of exercise who wants to go back to their room in td heat

This facility is terrible!!!…read more Don't send your relatives here, I promise you, you will thank me later. Issues: 1. Impossible to get someone on the phone. 2. Non responsive. 3. Employees are very lazy and unattentively to the patients. 4. The administration doesn't know how to manage employees. The list could go on and on. Trust me this is a real review.. Skip this place!

Director of nursing Karen is a nasty bitch. She bring her problems to work and it's very…read moreunprofessional.the whole facility is very unprofessional. they only do their job when thebig bosses come I wouldn't pick that place if that's the last place I have to die at

Worst medical facility I have EVER encountered. They should be ashamed of the smell on the 4th…read morefloor. There is absolutely no reason for that. It's called CLEANING THE PATIENTS. The nurses are lazy. I came to visit overnight and the lobby smells like WEED. We are in the process of transferring our family member from this hellhole.

This rehab place was great Everone was so professional and so patient especially Catherineread more

Been here almost 3 weeks r never seen by in-house doctor even though I have a condition that…read morerequires more understanding by staff! Although there are good,, compassionate personnel unfortunately that is not the norm. There tends to be a concern about profit in every service rendered be it diapers to physical therapy in my case that only ascerbates my neuropathy pain. I thought about living here when I first came in but my experience from day 1 has told me no way in hell!!! That's too bad because I remember it being much better when my mother needs them.

My mother has been a resident on the memory care floor of Providence Rest for the last 6 years. For…read morethe most part my experience has been excellent. The whole facility has a very warm welcoming atmosphere - more like a neighborhood senior citizen residence than a nursing facility. On her floor the CNA's are the most hands on with the residents, with a nurse always on duty at the desk. With few exceptions the aides that have taken care of my mother have been wonderful. They truly get attached to the residents and treat them like they're family. The ones that I have gotten to know best over the years are angels to me in how much they care for my mother . The Activity Department is absolutely the best! I've never heard of another place that does the things that they do at Providence Rest. Pre- Covid of course - they have a full activity calendar for every floor. Bingo, music, crafts, cooking , aromatherapy, nail painting - everything you could imagine. As well as the best Halloween & Christmas parties! The floors are alive and active due to all of the activity. Once the Covid restrictions came down the Activity Dept. immediately had a system set up where you can schedule facetime chats with your loved one, followed by "through glass door visits " & lastly in person visits when restrictions allow. In other words, during these most trying times they are doing everything in their power to keep people connected to their loved ones as best as they could following the mandated guidelines. The whole department is filled with the most caring warm people you could ever meet. The Physical Therapy Department is also excellent! The director & staff stay on top of the residents & continually evaluate & determine when they should be put back on a rotation. They contact me to give me updates on my mother. The people who work the front desk are also so warm, friendly & helpful. The sisters are always a presence & do their part in caring for the residents, as well as provide a feeling of spirituality. They decorate the entire building for all of the holidays in such a beautiful fashion; it's obvious how much the residents enjoy it. I've even gotten to know the housekeeping staff, who also chip in & get to know the residents & help out when needed. It's definitely an all-hands on deck type of atmosphere! Clearly I feel Providence Rest is a wonderful, warm, caring place for a loved one to live & be well taken care of. I highly recommend Providence Rest.

After our family meeting with the Administrator on Duty, we are pleased to share that the care for…read moreour aunt has improved tremendously. Her comfort has noticeably increased -- she is sleeping more peacefully, and her daily needs are being attended to with care and consistency. We also appreciate that staffing appears to have been strengthened, as the call button is now being answered much more promptly. This responsiveness has made a significant difference in her overall well‑being and in our confidence in the facility's commitment to quality care. We are grateful that our concerns were heard and acted upon, and we commend the administration and staff for making these positive changes

Very pleased with the care I recieved after my knee replacement. The rehab was phenomenal. Nursing…read morestaff attentive and kind. Thank you for taking care of me.

Some nurses on the second floor was great to my mom , others horrible lettin my mom sit in a dirty…read morediaper over 4 hrs .. some night they didn't even have enough food for everyone they got Mac and cheese ... that's it . Not very friendly! . Also mom fell on first day because they couldn't help her right , cause of that 21 days and couldn't get out of bed because they were afraid mean while my mom came home n walkin no problem . Last but not least on her day we went to go take her home. They locked the front door and didn't let us leave till because we didn't have the name tag to give back (mind u 21 days I never had to give it back wen I left. ) cause a big thing for no reason . Would not recommend to anyone .

Concourse Rehab is a secret gem located in a quite area on The Grand Concourse. The staff is very…read morecaring and patient, I was surprised to see such kindness. The building looks newly renovated, clean and floors look shiny. My elderly mother was sent there and she was very nervous staying there the first night. I was trying to leave but was hesitating bec I felt bad leaving her alone and nervous. One of the nurses sat with her and told her that she was going to stay with, not to worry. She told me to leave and not worry bec she wasn't going to leave her. I was right away at ease and grateful. Actually, all the nurses were caring and attentive. I feel proud to have such a wonderful facility in our neighborhood!

hospitality suck !!!!when dealing with the patient . they need to have more patience .they walk…read morearound with attitudes can't say hi. (Nurses Cna some Respiratory can ask them do nothing. Change they butt every 3to4 hour