This vendor poured my pool deck as a sub contractor in 2010. It has has buckled and sunk and needs to be re-poured. The owner evaluated it in 2017 and agreed we would re-do the work in Spring 2018. After pushing back the date on me multiple times he finally and simply stopped returning my phone calls. As a fellow business owner I realize we cannot be perfect in what we do, but at the very least we can communicate and set expectations. I would give this vendor a zero if I could, assuming he did not unexpectedly fall ill or was consumed by a shark in Lake Michigan. read more