Excellent care and everyone was kind and compassionate. We did not have to wait long in the ER and…read morereceived excellent care!

Avoid this hospital like your life depends on it because it very well may. I heard horror stories…read moreabout this place for years but didn't have first hand experience until recently. These incompetent dullards diagnosed my dad with a sprained wrist and pinched nerve when in fact he had had a stroke. Completely inexcusable and unfortunately the norm for this place.

The nurses are really nice and take great care of you. The doctors are attentive express interest…read morein your concerns. You can be seen here or in their Berwick clinic. By appointment only. Takes variety of insurances.

Very knowledgeable physician in the cancer and related medical problems. Always very understanding…read moreand concerned about patient needs and treatment options. Excellent support staff always very friendly and caring.

Literally one of the worst places I have ever worked. Lowest paying RN position I have ever had…read more They don't care about their staff or their patients just their money.

After one visit, we aren't thrilled. Apparently, it seems they push the agenda of having people in…read morethe home 24/7 as I've seen from another review below. The lady (PT) pushed in my father's face her "edu-mahcation". "I don't know what you did, but I went to school to learn how to pronounce these" (referring to his pronunciation of his medications) you don't poke fun of someone's educational background nor make fun of how they pronounce the generic form of their medication, that's very unprofessional. They also were extremely late. The therapist also kept badgering my father on where he went during the weekend. That is Not Her business, that is his business. Please, for the sake of your loved ones, DO NOT USE THIS COMPANY!!!!! WE WILL BE USING A DIFFERENT COMPANY, A OUTPATIENT FACILITY DUE TO THIS EXPERIENCE.

Amazing home health care agency! Professional, high quality, and most importantly caring. Great…read moreoffice staff and well trained home care aides. Everyone goes above and beyond to make sure your family, friend, and/or patient are given the care they need to remain in their own homes and communities. A truly high level agency!

I can only speak for my local area, other areas may be better. We have been with this company for…read moreabout 2 years. We went through about 5 other area agencies that provide Home Healthcare. Caregivers America continuously sent in people that were not trained and had no experience! I had to train them! Some of them slept 1 1/2 to 2 hours (I took pictures), one left to go to McDonald's for a coffee...since I was making my Gram her breakfast! One went outside to smoke every 15 min., One wouldn't fill my Gram's glass more than 1/2 full of water.."in case it was too heavy for her to lift." ??; the same one sprayed down my whole bathroom with Clorox "to make sure that it stayed clean while she was off for a week..the bathroom was remolded and was 3 DAYS old! One bleached my Gram's towels, jeans, sweater's and shirts, which we have not been reimbursed to this day! Two of them, even after me telling them, showered my Gram (who can not feel hot and cold because of medication) in pure hot water, 180 degrees; because "she said that the water was cold, so I turned it up all of the way." Her skin was beet red!! The final straw was when I happened, thank God, to be home on a Sat. The lady said that she was going to make my Gram scrambled eggs. After 5 minutes, there was no sound coming from the kitchen, so I got up to see what she was doing. As I round the corner, a strong gas smell hits me in the face and she turns and says, "Is this going to light up?" YA THINK?!!! It's about to light up the whole neighborhood!!! Her answer when I flipped out was, "Well, I didn't know, I've never used gas before." : O I just told her to leave! Oh, let's not forget the one that sat beside my Grandmother for 3 1/2 hours in poop! She has to go "potty" every hour to pee, because she is incontinent; and when I came in the door, the girl was putting on her coat and says, "She must have had an accident before you left and I didn't know it, she has some on her." I said, "what, now?" She said, "Well, I just saw it." I said, "she is supposed to go to the bathroom every hour!?" Seeing that I was upset, she wanted to take her coat off and help her. I said, "Just go, I'll get it." Weeeellll... There was poop inside the depends, outside the depends, inside the pants, outside the pants and all up her back and down her legs!!!!! ....for 3 1/2 hours!!! So, I solved the problem. I took a job with Caregivers America. It was the only way to guarantee that my Gram was safe and taken care of! I wish that I had known at the time that we could do it without an Agency, but I know now an have the necessary paperwork if I need to.... I have had several rounds with the management at the local office, and of course I am made to look like I am the problem and I am unreasonable. They fall to realize that they are the ones that would, at the last minute, try to change my Gram's hours, "because they needed coverage with another or new customer". We were expected to understand. Her hours were pushed from 8am to 9, to 9:30, to 10, to 11 and then we were asked to push it to 11:30. I kept saying that I can not let my Grandmother lay in bed until NOON! Yet again, I was unreasonable and we'd have to wait because they didn't have coverage. Well, stop taking new people that you can't care for, when you can't take care of what you have.!!! I told them when 'hiring' me, I am ONLY taking care of my Gram and no one else! You can imagine how many calls I received to cover some hours! I said, um, who do you think is going to stay with my 98 year old Grandmother? It has been better in the last several months, they hired two or three more people to work in the office. The shame of it is that the other agencies, while there are some better ones....are far and few! It is sad, especially when there wasn't any response after I complained to the Area Supervisor, probably because it was blamed on a "problem customer". I have worked in Management and Customer Service Industries for 35 years. I'm pretty sure that I know what I am talking about.

Dr smith is always incredible. She sees both are kids at once as their bdays are close together…read more She follows the parents lead and I really appreciate that she typically recommends more natural options before jumping into prescriptions whenever appropriate. We first came to her after moving from out of state and our daughter has a very rare genetic condition. We had experienced medical neglect at a previous practice due to the providers pride and pretending to be an expert yet giving us conflicting information every visit (which were frequent). The first time I met doctor smith, she admitted to not knowing much about the condition, asked for me to share my knowledge after acknowledging that I likely knew a lot by that point as it was my child and our experiences. I was very appreciative of this!! She then referred us to experts to check specific things and communicated very well with said experts. She's a true advocate for her young patients and listens to parents so well. Also worth nothing that if you choose to follow traditional schedules or delay shots/opt out, this is a very supportive office regardless of choice.

I chose this practice because of the strong reputation of Dr. Stoltzfus. Unfortunately, Dr…read more Stoltzfus is now only part-time so your child must see other doctors in the practice. On two occasions, we had a bad experience with Dr. Castallan. He did follow up on the phone after my one week old's appt but then forgot about the follow up appointment he scheduled and left the practice right as we were pulling in 15 minutes early. We sat in the waiting area while the front desk called him to ask him if he was planning to return to see his patient that he scheduled. He didn't return and asked them to schedule us see another doctor instead because he forgot about our appt. Luckily we were able to see Dr. Stoltzful that day who is wonderful. Recently, he refused to see my child when we arrived 10 min late to an appt. The front desk checked us in and noted on file that we completed check in BEFORE the 15 min late policy but he still refused to see us. I understand issues with being late but when I asked to speak with someone because we clearly were checked in before their 15 min late posted policy, Dr. Castellan was the person to actually come out and speak with me. I'm disappointed that he chose to not see my child but still used that time to argue with me about needing to arrive early for appointments and had no answer to my posted policy question or to my question about why it was ok to make us wait in the reception area for over 20 minutes the other two times we did arrive early for appointments within the past two weeks. I think his priorities are misaligned with a truly caring pediatrician's priorities and as a result, we switched practices. The front staff here is wonderful though and super helpful but they're not doctors so we needed to switch to a more caring establishment.