I've had a great experience with King Salmon Marine. There has only been one issue, and what stands…read moreout is that they went above and beyond to make things right. Jared is a great mechanic who does quality work and is always friendly and helpful. Blake, the service/parts advisor is knowledgeable, communicative, and easy to work with. It's hard to find a shop that stands behind their work like they do. I'd definitely recommend King Salmon Marine.

I took my boat in to have my injectors cleaned, to fix a low idle issue. They put in a new fuel…read morepump and cleaned the injectors, however the boat still has they same problem. It took them over two weeks to complete the job, not the four days they said it would take. They did a sea trial and manage to get nails in two of my trailer tires. One tire needed to be replaced. I got to spend 4 hours at Les Schwab and spent $160 on a new tire. Needless to say it wasn't a good experience. Pretty disappointing

I just had XTaero totally rework the transom on my 1990 Sea Nymph 16' Boat. I have to say Travis…read moreand his crew were top notch, professional, courteous, and really did a wonderful job rebuilding the transom. They faced and conquered several challenges presented by a boat that is 26 years old. I highly recommend them.

Our water pump went out two days before a planned cruise ("it's always something")! We secured a…read morenew pump and called CBM first thing Monday morning. They reported they could squeeze us in Tuesday, but invited us to bring in the boat (room on their 60 ft slip)- we delivered the boat within the hour. Staff helped us with both arrival and departure! Jon then spent time learning about our deficient pump. His expertise with the electrical system was immediately apparent. They were able to replace the pump Monday & we retrieved the boat before closing. Given our experience, CBM was accommodating, efficient, and fairly priced; we will return!

I take no pleasure in writing these comments, I feel that anyone planning to take their boat into…read moreCommencement Bay Marina, (CBM), might want seriously reconsider. Here's why: 1. My boat is a 2018 Monterey 295SY. I had it trailered to CBM after it sat for two months in Seattle at Rockingham Marina, where none of the work to promised was completed. I had to lobby Monterey Boats to allow me to take the boat to CBM, because Rockingham was their go-to marina for boat warranty work. I asked Monterey to allow me to take the boat to CBM because I trusted Jeff, CBM's chief mechanic, and had been doing business with CBM for over ten years. 2. My boat arrived at CBM from Rockingham Marine a mess. Neglected, it had accumulated water in the cockpit and cabin that was molding under the carpets and seat pillows. I keep my boats in pristine condition so this was tough to see. At CBM my boat sat outside, canvas unsnapped, with no external power attached for about two weeks. After two weeks, it was moved inside where I thought work would soon begin. It did not. 3. I got on the boat personally while it was in CBM's possession only to see mold being created because everything in the cockpit area was wet. The boat has a full canvas top. It had been left unsnapped. I corrected this situation by moving carpets outside while rearranging a canvas that was sitting in the cockpit area, a new canvas to be installed as part of the warranty work. My boat was degrading before my eyes and CBM did little to stop that from happening. 4. The boat sat for two months before any meaningful work was done. Ostensibly, this was because of negotiations between CBM and Monterey over the cost of warranty items. In this time, a bid was taken for canvas work. CBM asked an outside contractor to give an estimate on the cost of installing the new canvas. The canvas guy looked at the boat, then issued an estimate of about $2400.00. CBM added $600.00 and sent the estimate to Monterey. It was an exorbitant estimate and CBM should have known that. Nonetheless, CBM sent it to Monterey who refused to pay. Fact: the new canvas needed about 10 snaps and a little effort to get it on the boat correctly. I gave up trying to get the canvas installed at CBM. Note: I spoke with the canvas estimator they used. He told me how he went about getting his estimate. His explanation was ridiculous. CBM should have known better. 5. I was to pay CBM for the boat's annual servicing, work that could have been done in that two-month period while waiting for Monterey to agree to terms. CBM did almost nothing in that time frame, preferring to wait until Monterey agreed to terms. This made no sense, considering I was paying out-of-pocket for the annual servicing. 6. The young lady that handles contacts between CBM and the builder ultimately put me in a very difficult position, one where I could no longer negotiate with Monterey. I ended up paying two thirds the cost of the warranty work because CBM made an offer to Monterey without talking to me. It was an offer that was too good for Monterey to refuse. 8. When the charges came in, CBM said they DID NOT change the oil and filter. When asked about the $450.00 charge for changing the oil, CBM's response was, "I was mistaken, they did change the oil". Within twenty minutes of taking possession of my boat, I checked the oil. It was dirty, and noticeably not new. 9. The horn was supposed to be fixed. It was not. The horn sounds as horrible as it did when I gave the boat to CBM. I was charged. 10. One mechanic left holes in the wall fabric when installing the CO2 detector (this boat is valued at somewhere in the range of $160,000 and $185,000, so holes in the wall fabric do matter). He also left part of the hanging closet (while working on the CO2 detector), on top of the canvas that was lying in the cabin. When asked about the piece that was part of that coat closet, the chief mechanic said his mechanic had no reason to be in that closet and it was not his fault. Truth: the mech had to go into the closet to install the CO2 detector. He simply did not finish the job. 11. When I picked up the boat, I noticed a portion of the new canvas was missing. When asked about it the next day, the chief mechanic's response? "It was never there." I knew that it was. They found the canvas two days later. CBM also swore that a cockpit table cover was never received. It, too, was found months later at CBM, grease covered, ruined. I trusted Commencement Bay Marina. Sadly, after over ten years of associating with CBM, that trust is gone. Note: I installed the canvas myself for about $50.00. I'll change the oil myself at the end of this season. I will have the horn and the wiper installed as soon as I get the new parts from Monterey. I am not mad. I can afford to pay. I am disappointed, not just at the poor workmanship, but at the belligerency of the mechanic when problems were brought up. I was a loyal customer for life. No more. One word: Dumb.

I've been taking my boat here for five years and these people are fantastic. Always super…read moreinformative, great communication, and great at what they do!

7/10 on communication but 11/10 on service and in person customer service! These guys are fantastic…read moreand helped me fix my super old boat in a timely and cost efficient manner. Will definitely use them again for years to come.

Tim was very knowledgeable and helpful. Thank you for the great service…read more "Tim was incredibly knowledgeable and went above and beyond to help. Excellent service!"

I had not used my boat in over six years. And I knew there were some issues that already needed to…read morebe fixed so I called Aaron's marine service and was able to get my boat in in about a week. The service was great they were very communicative and educational in explaining to me what was needed why it was needed and the cost was very reasonable. It has been a long and depressive couple of months for the kids so being able to have a fast turnaround and getting the boat back in tiptop shape with enough time to enjoy the rest of summer was amazing. If you have any issues with your marine vehicles this is my top recommendation!

I needed a specific battery for my boat motor and they went out of their way to get it for me fast…read more I appreciate this kind of service, thank you!

Repaired Motor for a bit less than quoted and they had it completed in a timely manner. A much…read morebetter experience than I've had at other marine repairs shops.

We found out about their screening The Life Aquatic with Steve Zissou screening from Facebook and…read morewhen we first got there,no one was there. We though we did something wrong but the guy came came from the next door store to set up the inflatable screen, projector, speakers, and popcorn machine and it was a party. He poured out a little bubbly and you helped yourself to the buttery popcorn. Unfortunately the store doesn't open because the same guy who runs it is also running the show, so it's understandable, bu I wish I could've bought some other snacks. The screening was definitely for the tenants of the marina because they all knew each other which was kinda cool that they put out the event on FB. They had the best swag ever, which was ed knit caps just like Bill Murray's crew in the film. This was very low key, low attendance, and intimate. It was funto watchthe movie as the sun went down and I can't wait for their next one.

After being on the waiting list for a year, my husband finally got a slip at Des Moines Marina…read morewhich's closer to our home. Because the timing of the notice, Foss Harbor could easily charged us for another month, but they did not. We were impressed! Incredibly helpful staff and great prices on both fuel and moorage, store is well stocked for last minute items plus, restrooms are clean. The guys at their Fuel Dock are also great, friendly, always engaging.

They were awesome. I pulled in the wrong driveway of course no problem move the rigs all around…read morevery accommodating with parts and ordering things and being so prompt really kind kind people sisters go there if you have a problem with your trailer or if you want to sell it and get a new one

Drove down from Everett area (hour and a half) to look at an RV I had previously called about…read more Supposed to be in EXCELLENT condition. What a waste of time. It obviously had a tough life as a hunting rig (complete with spent shells in the storage bays). The thing was beyond filthy and evidently, (judging by the horrible smell) something had died months ago in the freezer. There were dings and dents and other issues sloppily covered with spray paint. Cigarette burns and rips in the upholstery were other nice "features". I felt like I needed a shower after being in it. A colossal waste of my time because the staff (owner) couldn't be up-front about the condition. I wouldn't buy anything from someone who would present a rig like this with a straight face...